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Level 2 Desktop Engineer Jobs (NOW HIRING)

Sebenza LLC

Desktop Engineer Level II

Greensboro, NC · On-site

Sebenza LLC is a woman owned small business operating out of McLean, VA, and they are seeking a Desktop Engineer Level II to support their client in Greensboro, NC. The role involves providing Tier ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

F2Onsite

Level 2 Desktop Support Technician

Salem, VA · On-site

$23 - $25/hr

Provide Level 2 desktop and end user support for hardware and software issues. * Configure, deploy, image, and troubleshoot desktop and laptop computers. * Support Windows 10/11 and Microsoft 365 ...

BlupaceUS LLC

Be Seen First

Level 2 Field Support Engineer

Chicago, IL · On-site

$25 - $26/hr

- Job Title : Level 2 Field Support Engineer Location: Chicago, IL 60606 Type: Contract We are ... Level 2 Desktop/Deskside Support * Windows & macOS Support * Dell & HP Hardware Troubleshooting

Eliassen Group

Desktop Endpoint Engineer

Washington, DC · Remote

$45 - $50/hr

Hybrid 3 days onsite / 2 days remote in Washington, DC Our client seeks a Level 3 Desktop Endpoint Engineer to drive endpoint engineering, automation, and lifecycle management across Windows and ...

RBN

Desktop Engineer

Cleveland, OH

The Desktop Engineer responsibilities include ... Perform 3rd level support, identifying root cause with strategic solutions to problems * Perform ...

eTeam

Customer Service Engineer (L2)

Andover, MA · On-site

Job Title: Customer Service Engineer (L2) Location: Andover, MA 01810 Duration: 06 Months Key ... Provide Level 2 desktop and end-user technical support Deliver onsite (deskside) and remote support ...

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Level 2 Desktop Engineer information

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How much do level 2 desktop engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for level 2 desktop engineer in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

What is a level 2 desktop engineer support job description?

A Level 2 Desktop Engineer provides technical support for desktop hardware, software, and network issues, often handling more complex problems than Level 1 support. They troubleshoot, resolve user issues, install and configure systems, and may assist with system upgrades and maintenance, typically working in a helpdesk or IT support environment. Strong knowledge of operating systems, remote support tools, and customer service skills are essential for this role.

What is the role of a Level 2 Desktop Engineer?

A Level 2 Desktop Engineer is responsible for troubleshooting and resolving hardware, software, and network issues on desktop computers and related devices. They provide technical support, perform system upgrades, and may assist with user account management, often using remote tools and following established procedures.

What cities are hiring for Level 2 Desktop Engineer jobs?

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What states have the most Level 2 Desktop Engineer jobs?

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Infographic showing various Level 2 Desktop Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $94,019 per year, or $45.2 per hour.

Desktop Engineer Level II

Greensboro, NC • On-site

Sebenza LLC
IT Services • 11 - 50 employees
Learn more about Sebenza LLCexternal

Full-time

Re-posted 3 hours ago

Job description

Job Summary:
Sebenza LLC is a woman owned small business operating out of McLean, VA, and they are seeking a Desktop Engineer Level II to support their client in Greensboro, NC. The role involves providing Tier 1 & 2 desktop user support, installing and supporting telecommunications hardware, and performing network troubleshooting among other responsibilities.
Responsibilities:
• Provide Tier 1 & 2 desktop user support
• Provide support for (Windows 7 & Windows 10) and the Microsoft Office Suite.
• Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis.
• Install workstation software and hardware- locally and via remote.
• Diagnose and resolve LAN configuration problems.
• Evaluate and diagnose cabling, software, and hardware problems.
• Install and support of telecommunications hardware.
• Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned
• Email User support
• Data backup and restoration
• Provide technical support for webcast/video teleconferences
• Security patches and software upgrade surge support
• Support technology upgrades – both hardware and software.
• Provide problem tracking support
• Perform root cause analysis.
• Perform desktop/server decommissioning.
• Documentation of standard IT processes and procedures.
Qualifications:
Required:
• 5 to 7 years of experience
• Relevant Microsoft Certifications
• 100% Onsite
• LAN Technologies
• Remote Control Support
• Internet Security
• 365 Administration
Company:
Sebenza delivers secure, scalable, and mission-ready IT managed services - specializing in cybersecurity, cloud solutions, and infrastructure support - to help federal agencies achieve operational excellence. Founded in 2003, the company is headquartered in Glenn Dale, USA, with a team of 11-50 employees. The company is currently Early Stage.

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