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Level 1 Agent Jobs (NOW HIRING)

Meijer

Pharm Tech - Level 1

Lexington, KY · On-site

$14.75 - $18/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharm Tech - Level 1

Lexington, KY · On-site

$17.50 - $21/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer

Pharmacy Technician Level 1

Dayton, OH · On-site

$17 - $20.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer

Pharmacy Tech Level One

Bath, MI · On-site

$15.75 - $19.25/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Tech Level 1

New Albany, IN · On-site

$16.25 - $19.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Technician Level 1

Traverse City, MI · On-site

$17.50 - $21.25/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Tech Level 1

New Albany, IN

$16.25 - $19.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Tech Level 1

Ann Arbor, MI · On-site

$17 - $20.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

SAIC

Service Desk Agent

Washington, DC · On-site

$40K/yr

None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE ... As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be ...

Meijer, Inc.

Pharmacy Technician - Level 1

Avon, IN · On-site

$16.75 - $20.50/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Tech Level One

Richmond, KY

$16.25 - $19.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Technician - Level 1

Avon, IN

$16.75 - $20.50/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Tech Level One

Richmond, KY · On-site

$16.25 - $19.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Tech Level One

East Lansing, MI · On-site

$16.50 - $20.25/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Technician - Level 1

Battle Creek, MI · On-site

$16.50 - $20/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer

Pharmacy Tech Level 1

Ann Arbor, MI · On-site

$17 - $20.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer

Pharmacy Tech Level 1

East Lansing, MI · On-site

$16.75 - $20.50/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Technician Level One

Huber Heights, OH · On-site

$15.75 - $19/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Meijer, Inc.

Pharmacy Tech Level One

Bath, MI

$15.75 - $19.25/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

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Level 1 Agent information

What is a level 1 agent?

Level 1 Agents are entry-level customer service or technical support professionals who provide initial assistance to clients or users. Their primary responsibilities include handling basic inquiries, troubleshooting common issues, and escalating more complex problems to higher-level support teams. Level 1 Agents are often the first point of contact for customers and play a crucial role in ensuring a positive experience. They typically follow established scripts and protocols to resolve issues efficiently and document interactions for future reference.

What are the key skills and qualifications needed to thrive as a level 1 agent, and why are they important?

To thrive as a Level 1 Agent, you need strong customer service skills, basic troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and common communication platforms is typically required. Excellent listening, patience, and problem-solving skills help Level 1 Agents effectively address customer concerns and escalate issues when necessary. These abilities are crucial for delivering prompt, accurate support and maintaining customer satisfaction in frontline service roles.

What are some common challenges faced by level 1 agents, and how can they effectively manage them?

Level 1 Agents often face challenges such as handling high call volumes, resolving a wide range of basic customer inquiries, and managing situations when issues need to be escalated to higher support tiers. Effective time management, clear communication, and following established protocols are key to managing these challenges. Regular training and support from team leads also help Level 1 Agents stay updated on products and best practices, ensuring they provide accurate and efficient service while building confidence in their roles.

What is the difference between Level 1 Agent vs Customer Service Representative?

CriteriaLevel 1 AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic trainingHigh school diploma or equivalent; training varies
Work EnvironmentCall centers, technical support, retailCall centers, retail, service industries
Employer & Industry UsageTelecom, tech, retail sectorsRetail, banking, telecom, hospitality
Common Search & ComparisonEntry-level support rolesCustomer support roles

Level 1 Agents typically handle basic customer inquiries and technical support, often requiring minimal certifications. Customer Service Representatives also provide support but may have broader responsibilities depending on the industry. Both roles are entry-level, customer-facing, and common in service industries, but the specific duties and environments can vary slightly.

More about Level 1 Agent jobs

What job categories do people searching Level 1 Agent jobs look for?

The top searched job categories for Level 1 Agent jobs are:

Level 1 Agent jobs near you
Infographic showing various Level 1 Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Pharm Tech - Level 1

Meijer

Lexington, KY • On-site

$14.75 - $18/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Meijer rating

6.2

Company rating: 6.2 out of 10

Based on 1,643 frontline employees who took The Breakroom Quiz

21st of 39 rated national retailers

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave 

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

 

Please review the job profile below and apply today!

The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health.


 

What You'll be Doing:

  • Retrieving the appropriate medication from inventory.
  • Inputting customer and prescription information in the pharmacy dispensing system.
  • Creating prescription labels and adjudicating insurance claims.
  • Completing paperwork related to filling prescriptions and receiving drug orders.
  • Ordering prescription medication for the Pharmacy Department.
  • Stocking prescription medication.
  • Promoting pharmacy initiatives and clinical services to the customer.
  • Prioritizing workload.
  • Using effective communication skills and be agent of change.
  • Maintaining a clean and orderly pharmacy for a professional appearance.
  • Maintaining confidentiality of patient information.

What You Bring with You (Qualifications):

  • High School/GED.
  • Retail/Community Practice experience.
  • Excellent customer service skills.
  • Positive attitude.
  • Proficient typing skills.
  • Neat and legible penmanship.
  • Organizational skills.
  • Prioritizing skills.
  • Teamwork.
  • Attendance.
  • Basic math skills.
  • Professional appearance.

What Meijer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Meijer logo

About Meijer

Sourced by ZipRecruiter

Meijer is a family business. We believe in treating each other with dignity and respect. We are committed to strengthening the communities we serve. Retailing is a fast-paced business that demands continuous improvement. Meijer is committed to keeping our competitive spirit strong and staying nimble and flexible to win in the marketplace.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Grand Rapids, MI, US

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