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Level 1 Agent Jobs (NOW HIRING)

DOS - Producing Agent + Salary

Duluth, MN ยท On-site

$50K - $80K/yr

Recruit at least one agent per month once training is complete (beginning around months 9-12 ... About-our-team At BIG LIFE TEAM, we strive to provide the highest level of service to our clients.

Help Desk Level 1

Grand Rapids, MI

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently ... Demonstrated ability to quickly learn new software and a high level of comfort using AI ...

Help Desk Level 1

Grand Rapids, MI ยท On-site

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently ... Demonstrated ability to quickly learn new software and a high level of comfort using AI ...

Help Desk Level 1

Grand Rapids, MI ยท On-site

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently ... Demonstrated ability to quickly learn new software and a high level of comfort using AI ...

Help Desk Level 1

Grand Rapids, MI ยท On-site

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently ... Demonstrated ability to quickly learn new software and a high level of comfort using AI ...

The Video Monitoring Agent - Level 1 Position: Global Axiom's 24-hour Central Station in Houston, TX, is hiring a Video Monitoring Agent - Level 1 to join its growing team. The Video Monitoring Agent ...

Junior Help Desk Agent (2843)

Patuxent River, MD ยท On-site

$19.25 - $24.50/hr

PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (Full-time) to support our ... A current, active Non-NISP Clearance, Public Trust or higher-level US clearance * Tier 1 Help Desk ...

Pharmacy Technician Level 1

Traverse City, MI ยท On-site

$17.50 - $21.25/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharmacy Technician Level 1

Jackson, MI ยท On-site

$16 - $19.25/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharm Tech - Level 1

Lexington, KY ยท On-site

$17.50 - $21/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharm Tech - Level 1

Lexington, KY ยท On-site

$14.75 - $18/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharm Tech - Level 1

West Bend, WI ยท On-site

$17.50 - $21.25/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharmacy Tech Level 1

Westland, MI ยท On-site

$16 - $19.50/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharmacy Tech Level 1

Stow, OH ยท On-site

$16 - $19.50/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharmacy Tech Level 1

Stow, OH ยท On-site

$16 - $19.50/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharm Tech Level 1

Ann Arbor, MI ยท On-site

$17 - $20.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharm Tech Level 1

Ann Arbor, MI ยท On-site

$17 - $20.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

Pharmacy Tech Level 1

Richmond, KY

$16.25 - $19.75/hr

Using effective communication skills and be agent of change. * Maintaining a clean and orderly pharmacy for a professional appearance. * Maintaining confidentiality of patient information. What You ...

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Level 1 Agent information

What is the difference between Level 1 Agent vs Customer Service Representative?

CriteriaLevel 1 AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic trainingHigh school diploma or equivalent; training varies
Work EnvironmentCall centers, technical support, retailCall centers, retail, service industries
Employer & Industry UsageTelecom, tech, retail sectorsRetail, banking, telecom, hospitality
Common Search & ComparisonEntry-level support rolesCustomer support roles

Level 1 Agents typically handle basic customer inquiries and technical support, often requiring minimal certifications. Customer Service Representatives also provide support but may have broader responsibilities depending on the industry. Both roles are entry-level, customer-facing, and common in service industries, but the specific duties and environments can vary slightly.

What is the highest paying insurance agent job?

The highest paying insurance agent roles are typically senior or specialized positions such as captive agents working for large insurance companies or those with extensive experience and a strong client base. These roles often include commissions, bonuses, and profit-sharing, with top earners making six figures annually. Advanced certifications and a proven sales record can also contribute to higher compensation.

What are Level 1 Agents?

Level 1 Agents are entry-level customer service or technical support professionals who provide initial assistance to clients or users. Their primary responsibilities include handling basic inquiries, troubleshooting common issues, and escalating more complex problems to higher-level support teams. Level 1 Agents are often the first point of contact for customers and play a crucial role in ensuring a positive experience. They typically follow established scripts and protocols to resolve issues efficiently and document interactions for future reference.

What is the difference between level 1 and level 2 mortgage agent?

A Level 1 mortgage agent typically handles basic client inquiries and processes simple mortgage applications under supervision, while a Level 2 agent has more experience and can manage more complex cases independently, including negotiations and detailed client assessments. The progression often requires additional licensing, certifications, and experience in the mortgage industry.

How much does a mortgage broker make on a $500,000 loan?

A mortgage broker typically earns a commission that ranges from 0.5% to 1% of the loan amount, so on a $500,000 loan, they could make between $2,500 and $5,000. Their income depends on the commission rate, the number of loans closed, and whether they work on a salary or commission basis. Strong knowledge of lending processes and good client relationships can impact earnings for a mortgage broker.

What are the key skills and qualifications needed to thrive as a Level 1 Agent, and why are they important?

To thrive as a Level 1 Agent, you need strong customer service skills, basic troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and common communication platforms is typically required. Excellent listening, patience, and problem-solving skills help Level 1 Agents effectively address customer concerns and escalate issues when necessary. These abilities are crucial for delivering prompt, accurate support and maintaining customer satisfaction in frontline service roles.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions (CEOs, CFOs, COOs), successful entrepreneurs, and certain specialized medical or legal professionals can earn $500,000 or more annually. Some highly experienced sales directors, investment bankers, and technology executives also reach this income level, often requiring advanced skills, extensive experience, and leadership responsibilities.

What are some common challenges faced by Level 1 Agents, and how can they effectively manage them?

Level 1 Agents often face challenges such as handling high call volumes, resolving a wide range of basic customer inquiries, and managing situations when issues need to be escalated to higher support tiers. Effective time management, clear communication, and following established protocols are key to managing these challenges. Regular training and support from team leads also help Level 1 Agents stay updated on products and best practices, ensuring they provide accurate and efficient service while building confidence in their roles.
More about Level 1 Agent jobs
Infographic showing various Level 1 Agent job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
DOS - Producing Agent + Salary

DOS - Producing Agent + Salary

PLACE

Duluth, MN โ€ข On-site

$50K - $80K/yr

Contractor

Re-posted 28 days ago


Job description

Summary
We seek a dynamic Director of Sales (DOS) to lead the upcoming stage of our growth. The perfect candidate will bring a proven history of achievements in real estate, along with deep expertise in business development, operational scaling, and cultivating top-tier teams. As a key member of our leadership group, the DOS will be instrumental in defining strategic goals, optimizing operational workflows, and coaching agents to enhance their productivity and results.
Responsibilities
  • Lead by example: Maintain a minimum of 24 transactions per year while demonstrating mastery of PLACE systems, playbooks, and processes.
  • Drive growth: Recruit at least one agent per month once training is complete (beginning around months 9-12).
  • Operational leadership: Oversee daily business operations, holding all leadership roles (DOO, Director of Growth, etc.) accountable for results.
  • Systems implementation: Ensure PLACE systems, processes, and technology are fully integrated throughout the business.
  • Database management: Monitor client engagement and ensure all leads and contacts are being effectively served by the team.
  • Financial management: Partner in P&L oversight, ensuring all business decisions align with the PLACE economic model and deliver measurable ROI.
  • Agent support & coaching: Assist with meetings, training, and team functions, helping agents grow productive, sustainable businesses.
  • Culture & care: Foster an environment of accountability, collaboration, and self-care - modeling leadership that prioritizes people and performance.
About-our-team
At BIG LIFE TEAM, we strive to provide the highest level of service to our clients. We do this through superior technology that maximizes the reach of our efforts, teamwork & supportive collaboration, deliberately-formed positive habits, and a culture of exceptional performance. We show up each day with a smile, and a positive attitude towards breaking previous records. BIG LIFE TEAM's clients realize success because we invest in our people. When committed individuals have the education, tools, and the support they need to thrive, excellence is achieved. Join us and get ready to be the best version of yourself.