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Lending Collector Jobs (NOW HIRING)

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Collections Specialist

Lexington, KY · On-site

$18 - $19/hr

Backed by Serent Capital, we're expanding our capabilities and delivering measurable results for clients across lending, e-commerce, collections, and gaming. About the Role The Collector is the ...

Bounce AI

Commercial Collections Specialist

Rochester, NY · On-site

$22 - $26/hr

About Us We are looking for a Commercial Collector who can negotiate directly with business owners ... Previous experience in commercial/B2B collections, credit and collections, or commercial lending ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

... and collector effectiveness * Collaborate with team members and leadership to resolve complex ... Working knowledge of FDCPA, FCRA, and other applicable consumer lending regulations. * Strong ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

... and collector effectiveness * Collaborate with team members and leadership to resolve complex ... Working knowledge of FDCPA, FCRA, and other applicable consumer lending regulations. * Strong ...

Concord Servicing

Collections Representative

Scottsdale, AZ

$17.25 - $22.25/hr

... and collector effectiveness * Collaborate with team members and leadership to resolve complex ... Working knowledge of FDCPA, FCRA, and other applicable consumer lending regulations. * Strong ...

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Lending Collector information

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How much do lending collector jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for lending collector in the United States is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.95 per hour, depending on experience, location, and employer.

What is a lending collector?

Lending Collectors are professionals responsible for contacting borrowers to collect payments on overdue loans or accounts. They work for banks, credit unions, or other lending institutions, ensuring that borrowers understand their payment obligations and helping to resolve any issues that may prevent timely repayment. Lending Collectors may negotiate repayment plans, update account information, and follow legal guidelines for debt collection. Their role is crucial in minimizing financial losses for lenders while maintaining positive customer relationships.

What are some common challenges lending collectors face when negotiating repayment plans with borrowers?

Lending Collectors often encounter challenges such as borrowers’ financial difficulties, reluctance to communicate, or lack of understanding about repayment options. Successfully overcoming these obstacles requires strong interpersonal and negotiation skills, as well as the ability to remain patient and empathetic while adhering to company policies and legal regulations. Collectors must also balance achieving collection targets with maintaining positive customer relationships and upholding the organization’s reputation.

What are the key skills and qualifications needed to thrive as a lending collector, and why are they important?

To thrive as a Lending Collector, you need strong knowledge of debt collection practices, negotiation skills, and familiarity with relevant financial regulations, often supported by a high school diploma or equivalent. Proficiency in collection management software, CRM systems, and basic office applications is typically required. Excellent communication, resilience, and problem-solving abilities help Lending Collectors build rapport and successfully recover debts. These skills and qualities are vital for maximizing collection rates while maintaining customer relationships and ensuring compliance.

What is the difference between Lending Collector vs Loan Processor?

AspectLending CollectorLoan Processor
Primary RoleCollects payments and manages overdue accounts for loansReviews and processes loan applications, verifying documents
Required SkillsCommunication, negotiation, debt collection lawsFinancial analysis, document review, customer service
Work EnvironmentCollections departments, call centersLoan offices, banks, financial institutions
CertificationsNone typically required, but collections certifications helpLoan processing certifications beneficial

While both roles are involved in the lending industry, a Lending Collector focuses on recovering overdue payments, whereas a Loan Processor handles the initial loan application and approval process. They share some skills like customer communication but serve different stages of the loan lifecycle.

More about Lending Collector jobs

What job categories do people searching Lending Collector jobs look for?

The top searched job categories for Lending Collector jobs are:

Lending Collector jobs near you
Infographic showing various Lending Collector job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,249 per year, or $18.4 per hour.

Call Center Debt Collector

Zwicker & Associates, P.C.

Hebron, KY • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Job description

Description:

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.


Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $17.00-$20.00 per hour, based on relevant experience, with uncapped bonus potential. We offer a $500 Retention Bonus for all new Collectors who remain actively employed with us for six months.


The office is located at 2300 Litton Lane, Suite 200, Hebron, KY 41048. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.


Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid time off

Responsibilities of Debt Collectors

  • Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
  • Record accurate and detailed notes; update account status and card members’ information into the computer system
  • Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned
Requirements:
  • Above-average administrative and phone skills
  • Debt collectors must have strong negotiation skills
  • Excellent communication skills
  • Well-organized, results-driven
  • Effective decision-making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/

Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

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