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Lending Collector Jobs (NOW HIRING)

Newrez

Collector (On-site)

Tempe, AZ

$16.25 - $21.75/hr

Primary Function A Specialty Collections Consultant is a collector who is responsible for ... Familiarity with lending-related terminology and processes, especially related to mortgage ...

WLCC II

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Duties and responsibilities > Collector must make minimum of 120 calls a day and answer any ... Lending company with a dynamic call center environment located in Claymont, DE. We are results ...

WLCC II

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Duties and responsibilities > Collector must make minimum of 120 calls a day and answer any ... Lending company with a dynamic call center environment located in Claymont, DE. We are results ...

Woodside Credit

Be Seen First

Operations Associate

Newport Beach, CA · On-site

$60K - $65K/yr

Woodside Credit is also Barrett-Jackson's exclusive lending partner and can be found at each of their auctions, providing financing for collector car enthusiasts. Join our dynamic and passionate team ...

Fifth Third Bank

Mortgage Collector

Cincinnati, OH · On-site

Basic understanding of Mortgage lending and servicing. * Must be able to work in a team environment ... Mortgage Collector At Fifth Third, we understand the importance of recognizing our employees for ...

Fifth Third

Mortgage Collector

Cincinnati, OH

Basic understanding of Mortgage lending and servicing. * Must be able to work in a team environment ... Mortgage Collector At Fifth Third, we understand the importance of recognizing our employees for ...

MeridianLink

Product Manager - Collect

$94K - $161K/yr

Serve as the collections domain expert - representing FI needs internally and translating collector ... our consumer lending portfolio. * Partner with Compliance, Legal, and Security to translate ...

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Lending Collector information

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How much do lending collector jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for lending collector in the United States is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.95 per hour, depending on experience, location, and employer.

What is a lending collector?

Lending Collectors are professionals responsible for contacting borrowers to collect payments on overdue loans or accounts. They work for banks, credit unions, or other lending institutions, ensuring that borrowers understand their payment obligations and helping to resolve any issues that may prevent timely repayment. Lending Collectors may negotiate repayment plans, update account information, and follow legal guidelines for debt collection. Their role is crucial in minimizing financial losses for lenders while maintaining positive customer relationships.

What are some common challenges lending collectors face when negotiating repayment plans with borrowers?

Lending Collectors often encounter challenges such as borrowers’ financial difficulties, reluctance to communicate, or lack of understanding about repayment options. Successfully overcoming these obstacles requires strong interpersonal and negotiation skills, as well as the ability to remain patient and empathetic while adhering to company policies and legal regulations. Collectors must also balance achieving collection targets with maintaining positive customer relationships and upholding the organization’s reputation.

What are the key skills and qualifications needed to thrive as a lending collector, and why are they important?

To thrive as a Lending Collector, you need strong knowledge of debt collection practices, negotiation skills, and familiarity with relevant financial regulations, often supported by a high school diploma or equivalent. Proficiency in collection management software, CRM systems, and basic office applications is typically required. Excellent communication, resilience, and problem-solving abilities help Lending Collectors build rapport and successfully recover debts. These skills and qualities are vital for maximizing collection rates while maintaining customer relationships and ensuring compliance.

What is the difference between Lending Collector vs Loan Processor?

AspectLending CollectorLoan Processor
Primary RoleCollects payments and manages overdue accounts for loansReviews and processes loan applications, verifying documents
Required SkillsCommunication, negotiation, debt collection lawsFinancial analysis, document review, customer service
Work EnvironmentCollections departments, call centersLoan offices, banks, financial institutions
CertificationsNone typically required, but collections certifications helpLoan processing certifications beneficial

While both roles are involved in the lending industry, a Lending Collector focuses on recovering overdue payments, whereas a Loan Processor handles the initial loan application and approval process. They share some skills like customer communication but serve different stages of the loan lifecycle.

More about Lending Collector jobs

What job categories do people searching Lending Collector jobs look for?

The top searched job categories for Lending Collector jobs are:

Lending Collector jobs near you
Infographic showing various Lending Collector job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,249 per year, or $18.4 per hour.

Account Support Representative (DMC Collector)

Zwicker & Associates, P.C.

Hebron, KY

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Job description

Description

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.


Zwicker is presently seeking DMC Collector to join our team in Hebron, KY. Debt management collectors play a critical role by recovering revenue, reducing delinquency, and helping consumers find realistic repayment solutions. This role manages a portfolio of overdue accounts, negotiates payment arrangements, resolves discrepancies, and ensures all actions align with the Fair Debt Collection Practices Act (FDCPA). The collector serves as the primary point of contact between the consumer and the company, helping to resolve outstanding balances while maintaining professionalism and empathy.


The base hourly rate for this position is $20.00 per hour.


Responsibilities include

  • Establish contact with debt settlement companies and/or attorneys to discuss delinquencies and the ability/willingness to pay, and to identify the appropriate repayment programs/options available to their consumers.
  • Record accurate and detailed notes; update account status and card members' information into the computer system.
  • Manage a portfolio of delinquent accounts and monitor outstanding balances.
  • Negotiate payment plans, settlements, or payoff deadlines that align with company guidelines and consumer circumstances. 
  • Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives.
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws.
  • Other duties as assigned.

Requirements

  • Strong communication and negotiation skills.
  • Ability to manage multiple accounts and meet deadlines.
  • Comfort with databases, account systems, and documentation.
  • Problem-solving mindset with attention to detail.
  • Experience in collections or customer service is helpful but not required.
  • Above-average computer skills, especially in Excel.
  • Ability to work in a fast-paced, changing environment
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule 
  • Be able to read and comprehend position-specific documents and correspondence


Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking 


Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.                   

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/


Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

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