Legal Receptionist Jobs in Raleigh, NC (NOW HIRING)

Legal Receptionist & Social Media Coordinator

Location: Raleigh, NC
Employment Type: Full-Time
Law Firm Experience Preferred

Tymus Beverly, PLLC is an award-winning, boutique law firm with one focus: family law.We are seeking a professional, organized, and client-focused Legal Receptionist & Social Media Coordinator to serve as the first point of contact for our law firm. This role is essential to creating a welcoming experience for clients while supporting attorneys and paralegals with scheduling, communication, and administrative coordination.

This position also includes responsibility for the firm's social media presence. During periods when front desk activity is slower (e.g., fewer incoming calls or visitors), the individual will proactively work on creating and posting social media content, ensuring consistent and professional online engagement.

The ideal candidate is outgoing, organized, friendly, detail-oriented, and comfortable managing phones, calendars, and social media in a fast-paced professional environment.

Responsibilities

Client Communications and Front Desk Support:

• Greet clients and visitors in a courteous and professional manner
• Answer and manage incoming phone calls, forwarding calls accurately to attorneys and staff
• Utilize our practice management system to schedule initial consultations and client appointments;
• Communicate with clients regarding scheduling matters, including appointments and court dates and other case-related inquiries;
• Schedule and coordinate appointments for multiple attorneys and paralegals
• Maintain a clean, organized, and client-friendly reception area
• Manage and monitor firm calendars to ensure accurate scheduling
• Provide general information to clients while maintaining confidentiality

Social Media & Marketing Support:

• Manage the firm's social media accounts, including Instagram and Facebook
• Create, schedule, and publish regular posts, including firm updates, announcements, and general content
• Utilize downtime at the front desk productively by drafting, designing, and scheduling social media content
• Create basic graphics and visual content using Canva or similar tools
• Ensure all content aligns with the firm's professional brand and voice
• Coordinate with attorneys and staff to highlight firm news, achievements, and updates
• Perform additional administrative and clerical tasks as needed

Qualifications

• Previous experience answering phones in a professional office setting
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional appearance and demeanor
• Ability to work independently and as part of a team
• Strong attention to detail and commitment to client service
• Familiarity with social media strategies and platforms
• Experience using Canva or other basic graphic design tools
• Basic understanding of social media platforms for business use

Preferred Qualifications

• Experience in a law firm or legal office environment
• Familiarity with legal practice management software such as PracticePanther, Clio, or similar systems
• Experience using Canva or other basic graphic design tools for social media

Why Join Our Firm

• Professional, team-oriented work environment
• Opportunity to work closely with attorneys and legal staff
• Meaningful role with direct client interaction
• Opportunity to contribute to the firm's public presence and brand
• Growth potential within the firm
• We're a fun bunch!

To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience.