1

Legal Intake Specialist Jobs (NOW HIRING)

Legal Intake Specialist

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

Description We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist ...

We are seeking a motivated Intake Specialist to join our legal consultation team. This role plays a key part in converting qualified leads into clients. Every call matters, and the right candidate ...

Legal Intake Specialist

Chicago, IL · On-site

$18.25 - $24.50/hr

We are seeking a motivated Intake Specialist to join our legal consultation team. This role plays a key part in converting qualified leads into clients. Every call matters, and the right candidate ...

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role -- it ...

Be Seen First

Legal Intake Specialist

Miami, FL · On-site

$19 - $25/hr

It requires the right combination of phone skills, empathy, and knack to investigate to the root of the caller's legal issues. Often the first point of contact for our clients, our Intake Specialist ...

Real Estate Legal Intake Specialist Boca Raton full-service Real Estate law firm is currently seeking a self-motivated, enthusiastic Legal Intake Specialist. This is a full-time, on site position.

Legal Intake Specialist

Grand Junction, CO · On-site

$17.25 - $23.25/hr

Description The Intake Specialist serves as the initial point of contact for prospective clients ... Create Legal Services Agreements for each new client matter • Request, process, and confirm ...

Showing results 21-40

Legal Intake Specialist information

See salary details

$12

$20

$31

How much do legal intake specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for legal intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a legal intake specialist?

Legal Intake Specialists are professionals who serve as the first point of contact for law firms or legal departments, handling inquiries from potential clients. They gather essential information about legal issues, assess the suitability of cases, and help determine if the firm can assist. Their role involves screening potential clients, documenting case details, and ensuring that qualified leads are passed to attorneys or legal staff. Legal Intake Specialists must have strong communication and organizational skills, as well as a basic understanding of legal processes.

What skills and qualifications are needed to be a legal intake specialist?

To thrive as a Legal Intake Specialist, you need strong communication skills, attention to detail, and a basic understanding of legal terminology or experience in a legal environment. Familiarity with case management software, client relationship management (CRM) systems, and proficiency in data entry are typically required. Excellent interpersonal skills, empathy, and the ability to remain calm under pressure help build rapport with clients and efficiently gather critical information. These skills are vital for accurately assessing potential cases, ensuring client satisfaction, and supporting the effectiveness of the legal team.

What are common challenges faced by legal intake specialists during the client intake process?

Legal Intake Specialists often encounter challenges such as managing high call volumes, accurately gathering complex client information, and handling sensitive or emotional situations with empathy and professionalism. Balancing efficiency with thoroughness is crucial, as missing details can impact case evaluation and progression. Additionally, Legal Intake Specialists must coordinate closely with attorneys and support staff to ensure smooth case handoff and maintain confidentiality throughout the process.

How to become a legal intake specialist?

To become a legal intake specialist, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or administrative tasks. Some roles may require knowledge of legal terminology or familiarity with case management software. Certification is not mandatory but can enhance job prospects.

What cities are hiring for Legal Intake Specialist jobs?

Cities with the most Legal Intake Specialist job openings:

What are the most commonly searched types of Legal Intake Specialist jobs?

The most popular types of Legal Intake Specialist jobs are:

What states have the most Legal Intake Specialist jobs?

States with the most job openings for Legal Intake Specialist jobs include:

What job categories do people searching Legal Intake Specialist jobs look for?

The top searched job categories for Legal Intake Specialist jobs are:

Infographic showing various Legal Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Legal Intake Specialist

Rafaeli Law PLLC

Fort Lauderdale, FL • On-site

$17 - $22.75/hr

Full-time

Re-posted 14 days ago


Job description

Description
We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role - it is the front door of our firm. Every call you take could be the next case that changes someone's life, and your job is to make sure qualified callers feel heard, trust us, and sign up on the spot.
The right person is a compassionate closer: warm and empathetic with injured callers, but disciplined about following our intake process, qualifying cases, overcoming hesitation, and getting retainers signed the same day. If you have done personal injury intake before and you love the rush of a signed-up client, we want to meet you.
Responsibilities
What You'll Do
• Answer inbound calls and respond to web leads quickly - speed matters
• Conduct full intake interviews in English and Spanish, with empathy and professionalism
• Qualify cases against our firm's criteria (accident type, injuries, treatment, liability, insurance, statute of limitations)
• Walk qualified prospects through the retainer and e-sign the agreement on the same call whenever possible
• Follow up persistently with warm leads who didn't sign on the first contact - calls, texts, and emails until they sign or decline
• Accurately log every lead, call note, and case detail in our CRM / case management system
• Coordinate with attorneys and case managers to smoothly hand off newly signed clients
• Hit weekly and monthly sign-up goals
Qualifications
Prior legal intake experience is required - personal injury intake strongly preferred
Fluent in Spanish and English (verbal and written) - required
• Proven track record of converting leads into signed clients
• Comfortable on the phone for most of your shift; strong listener and clear communicator
• Organized, detail-oriented, and able to juggle multiple leads at once without dropping the ball
• Familiarity with intake CRMs and e-signature tools (Litify, CASEpeer, Filevine, Lead Docket, DocuSign, or similar) is a big plus
• Empathetic, calm, and professional - many of our callers are in pain, scared, or overwhelmed
• Self-motivated and goal-driven; you actually like having a sign-up target