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Legal Intake Specialist Jobs (NOW HIRING)

Coda Staffing

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Legal Intake Specialist

Newark, NJ · On-site

$50K - $60K/yr

Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client's experience. Intake specialists are ...

Edgar Law Group, LLP

Legal Intake Specialist

San Jose, CA · On-site

$20.75 - $27.75/hr

Description Edgar Law Group, LLP is seeking a full-time Front Desk Concierge & Legal Intake Specialist to support front-office operations, prospective-client intake, scheduling, client communication ...

Jobgether

$13.75 - $18.25/hr

Our partner is looking for a Legal Intake Specialist based in Netherlands. This role offers the opportunity to become the first point of contact for individuals seeking legal support, creating a ...

Moaddel Law Firm

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Legal Intake Specialist

Los Angeles, CA · On-site

$58K - $64K/yr

We are seeking a driven and bilingual Legal Intake Specialist to join our team in Los Angeles. This role sits at the intersection of sales and client advocacy, serving as the first point of contact ...

Baggett Law

Legal Intake Specialist

Jacksonville, FL · On-site

$16.50 - $22/hr

Description Our law office is growing fast, and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound ...

Beacon Legacy Group

Legal Intake Specialist

Cookeville, TN · On-site

$15.25 - $20.25/hr

Description Our law office is growing fast, and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound ...

Moaddel Law Firm

Legal Intake Specialist

Los Angeles, CA · On-site

$58K - $80K/yr

We are seeking a driven and bilingual Legal Intake Specialist to join our team in Los Angeles. This role sits at the intersection of sales and client advocacy, serving as the first point of contact ...

Rafaeli Law PLLC

Legal Intake Specialist

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

Description We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist ...

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Legal Intake Specialist information

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How much do legal intake specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for legal intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Legal Intake Specialist, and why are they important?

To thrive as a Legal Intake Specialist, you need strong communication skills, attention to detail, and a basic understanding of legal terminology or experience in a legal environment. Familiarity with case management software, client relationship management (CRM) systems, and proficiency in data entry are typically required. Excellent interpersonal skills, empathy, and the ability to remain calm under pressure help build rapport with clients and efficiently gather critical information. These skills are vital for accurately assessing potential cases, ensuring client satisfaction, and supporting the effectiveness of the legal team.

What are Legal Intake Specialists?

Legal Intake Specialists are professionals who serve as the first point of contact for law firms or legal departments, handling inquiries from potential clients. They gather essential information about legal issues, assess the suitability of cases, and help determine if the firm can assist. Their role involves screening potential clients, documenting case details, and ensuring that qualified leads are passed to attorneys or legal staff. Legal Intake Specialists must have strong communication and organizational skills, as well as a basic understanding of legal processes.

What are some common challenges faced by Legal Intake Specialists during the client intake process?

Legal Intake Specialists often encounter challenges such as managing high call volumes, accurately gathering complex client information, and handling sensitive or emotional situations with empathy and professionalism. Balancing efficiency with thoroughness is crucial, as missing details can impact case evaluation and progression. Additionally, Legal Intake Specialists must coordinate closely with attorneys and support staff to ensure smooth case handoff and maintain confidentiality throughout the process.
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Legal Intake Specialist jobs near you
Infographic showing various Legal Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.
Legal Intake Specialist

Legal Intake Specialist

Coda Staffing

Newark, NJ • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

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Job description

Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat.
Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them.
Key Responsibilities:

  • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported.
  • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement.
  • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria.
  • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision.
  • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included.
  • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys.

Candidate Requirements
Essential Attributes:

  • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements.
  • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style.
  • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively.
  • Written Communication: Excellent grammar, spelling, and punctuation.
  • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset
  • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously.
  • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff.
  • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments.
  • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills.

Preferred Qualifications:

  • Sales and/or Sign-up Center (a plus)
  • Contact Center/Call Center (a plus)
  • Law firm or Legal industry experience (a plus)
  • Insurance, Healthcare & Medical Administration experience (a plus)
  • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software
  • College degree (preferred but not required)
  • Bilingual (a plus)