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Legal Collections Manager Jobs in Iowa (NOW HIRING)

Staff will show units, perform move-in inspections, sign lease with new tenants and maintain legal ... Monitor accounts receivable, collections and eviction processing for all properties in assigned ...

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

... legal services. At the heart of our firm are people-our clients, our employees, and the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

... legal services. At the heart of our firm are people-our clients, our employees, and the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Store Manager

Waterloo, IA · On-site

$51K - $64K/yr

... Off - Legal Insurance - Identity Theft Protection Plan - Health Savings Accounts - Hospital ... collections * Leadership: Monitor and achieve planned results for profits for the store by ...

Store Manager

Waterloo, IA · On-site

$51K - $64K/yr

... Off - Legal Insurance - Identity Theft Protection Plan - Health Savings Accounts - Hospital ... collections * Leadership: Monitor and achieve planned results for profits for the store by ...

Behind you is a full home office team, including Revenue, Collections, Marketing, Home Readiness ... Execute all required legal notices and payment agreements in compliance with state law and Fair ...

Community Manager

Ankeny, IA · On-site

$60 - $80/hr

Manage expenses strategically through close oversight of vendors, suppliers, and staff spending Collections * Ensure rent is billed accurately and collected on time * Execute all required legal ...

Community Manager

Ankeny, IA · On-site

$60 - $80/hr

Manage expenses strategically through close oversight of vendors, suppliers, and staff spending Collections * Ensure rent is billed accurately and collected on time * Execute all required legal ...

Collections * Ensure rent is billed accurately and collected on time, keeping delinquency low ... Execute all required legal notices and payment agreements in compliance with state law and Fair ...

Provides hands-on counsel to staff and management. Responsible for identifying and analyzing legal ... Collections * Compliance matters impacting deposit, lending, and other banking activities

Assistant Manager - Sales

Fort Dodge, IA · On-site

$16.15 - $19/hr

Paid Time Off * Legal Insurance * Identity Theft Protection Plan * Health Savings Accounts ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

Assistant Manager - Sales

Fort Dodge, IA · On-site

$16.15 - $19/hr

Paid Time Off * Legal Insurance * Identity Theft Protection Plan * Health Savings Accounts ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

Assistant Manager - Sales

Fort Dodge, IA · On-site

$16.15 - $19/hr

Paid Time Off * Legal Insurance * Identity Theft Protection Plan * Health Savings Accounts ... collections experience * High school diploma or equivalent * Must be at least 18 years of age

Showing results 21-40

Legal Collections Manager information

What does a legal collections manager do?

A Legal Collections Manager oversees the process of recovering overdue payments and delinquent accounts through legal channels. They manage a team of collections specialists, coordinate with legal counsel, and ensure compliance with laws and regulations related to debt collection. Their duties often include developing strategies for effective collections, negotiating settlements, and representing the organization in court proceedings when necessary. They play a key role in minimizing financial losses for their company while ensuring fair and ethical collections practices.

What are the key skills and qualifications needed to thrive as a legal collections manager, and why are they important?

To thrive as a Legal Collections Manager, you need expertise in debt collection laws, case management, and financial analysis, often supported by a degree in business, finance, or law. Familiarity with collections software, CRM systems, and legal research tools is typically required, along with knowledge of relevant certifications such as the Certified Collection Professional (CCP). Strong negotiation, leadership, and conflict-resolution skills help manage teams and communicate effectively with clients and debtors. These competencies ensure effective debt recovery while maintaining compliance with legal standards and fostering productive client relationships.

What are the most common challenges faced by a legal collections manager, and how can they be effectively addressed?

Legal Collections Managers often encounter challenges such as negotiating with difficult debtors, ensuring compliance with evolving regulations, and managing large caseloads efficiently. To address these, strong communication skills and up-to-date knowledge of relevant laws are crucial. Utilizing advanced collections software and fostering collaboration with legal teams can help streamline processes and maintain compliance. Additionally, ongoing training and clear escalation protocols support effective resolution of disputes and improve recovery rates.

What are popular job titles related to Legal Collections Manager jobs in Iowa?

For Legal Collections Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Legal Collections Manager jobs in Iowa look for?

The top searched job categories for Legal Collections Manager jobs in Iowa are:

What cities in Iowa are hiring for Legal Collections Manager jobs?

Cities in Iowa with the most Legal Collections Manager job openings:

Senior Asset Recovery Specialist

GreenState Credit Union

Clive, IA • On-site

$38.06 - $44.50/hr

Full-time

Re-posted 23 days ago


GreenState Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Position Summary
POSITION SUMMARY:
Reviews and works all assigned accounts, ensuring all applicable collections and recovery efforts are completed. Makes determinations, via full analysis of accounts, on loss mitigation options, repossession, foreclosure, charge off and recovery placement. Completes all applicable and necessary efforts to reach member via phone, electronic and written correspondence with the goal of resolving delinquency, maximizing recoveries and mitigating losses for the credit union. Responsible for determining asset values, cost effectiveness and lien position. Responsible for maintaining account information and communication with vendors.
GREENSTATE CULTURE:
At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
Pay range for this hourly position is $38.06 - 44.50/hr with a progressive benefits package. This position is an in office position in either North Liberty or Clive, IA.
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.
  1. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
  2. Demonstrates a positive member service (internal and external) focus at all times.
  3. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
  4. Ensures confidentiality of member information.
  5. Supports a diverse and inclusive work environment.
  6. Reviews daily delinquency, repossession, recovery, deceased and loss mitigation queues. Completes all necessary follow-ups on accounts via telephone, electronic, and written correspondence. Contacts co-makers, co-borrowers and guarantors.
  7. Makes collection contacts to legal and/or recovery accounts as well as accounts where member is deceased and performs and tasks or duties to aid in collection of past due, charged off or overdrawn accounts.
  8. Completes all required due diligence and contact attempts on deceased member accounts.
  9. Maintains accurate and punctual member records. Documents all communication, collections activity and escalation of accounts.
  10. Performs legal, factual, and records research, as well as extensive skip-tracing to locate members and assets.
  11. Makes determinations on Cease-and-Desist accounts.
  12. Completes loss mitigation reviews, including but not limited to gathering necessary documents and information from members to complete a full analysis. Orders property valuation and title search. Underwrites borrower's income through review or applicable documentation. Completes all due diligence and follows up with members to get loan modifications agreements signed and closed.
  13. Works cooperatively with Collections Supervisor and SVP/Collections & Recoveries on loss mitigation reviews outside of delegated authority.
  14. Completes recommendation for charge off or foreclosure to Collections Supervisor including detailed analysis completed for the recommendation.
  15. Responsible for preparing required updated monthly reporting on loss mitigation, repossession, recovery and remarketing.
  16. Handles all matters regarding asset recovery including, but not limited to, determination of cost effectiveness within delegation of authority. Approval, assignment and monitoring of repossession in a timely manner. Recommendation and coordination of replevin action with our legal department. And recommendation for charge off once assets are recovered and remarketed or efforts have been exhausted.
  17. Makes decisions on and possesses the approval authority to negotiate settlements within delegated operational areas and manages post charge-off recovery.
  18. Prepares and submits required information for short sale, abandonment, and settlement requests which are outside delegated authority limits.
  19. Represents the credit union as a witness in litigation proceedings on externally placed legal accounts, which may require travel.
  20. Refers members to financial counseling when necessary.
  21. Responsible for communication with vendors. Ensuring up to date information is shared, records are accurately maintained, and vendors are processing requests in a timely manner.
  22. Provides coaching and feedback to peers where appropriate to ensure effective handling of delinquent accounts.
  23. Assists in new hire training or job shadowing when necessary.
  24. Responsible for monitoring Bankruptcy accounts to ensure members are adhering to the court ordered bankruptcy plan. Coordinates with Legal department to ensure follow up if members are not adhering to plan. Also responsible for monitoring and taking appropriate action on discharged bankruptcies, aiming to mitigate losses for the credit union.
  25. Oversees end-to-end claim management of all Insured products assigned to Collections Department including, but not limited to, Total Loss, Guaranteed Asset Protection, Lenders' Protection, Depreciation Protection Waiver, etc., Manages the relationship with appropriate vendor and/or member, providing all requested and required documentation and timely follow up.
  26. Manages interactions within direct dealerships to request and follow-up on refunds of back-end products including service contracts, insurance products and vehicle products working with the VP / Indirect Lending when needed.
  27. Answers questions from member, internal staff, and dealers related to products and related claims.
  28. Assists in updating process documentation.
  29. Assumes responsibility for related duties and special projects as required or assigned.
  30. Understand and adhere to company policies and procedures, including all applicable state and federal collection laws and regulations.
  31. Performs all other duties as assigned.

Job Requirements/Expectations
  1. High School Diploma or GED.
  2. Minimum of five years collection experience.
  3. Ability to complete full analysis of loans to make correct determination on possible repossession, foreclosure, charge off or recovery placement with the goal of mitigating losses and maximizing recoveries for the credit union.
  4. Working knowledge of legal principles, practices, terminology and research techniques.
  5. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job may require non-traditional workweek with extra hours including evening and/or weekend duties.
  6. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services.
  7. General knowledge of lien positions & perfections.
  8. Demonstrated excellence in consulting and advising members via telephone and written communication.
  9. Interpersonal and persuasive skills necessary to gather data from several sources and to represent the Credit Union in a positive way during periods of stressful member contact.
  10. Ability to work independently, prioritize assignments, organize work efficiently, and make decisions independent of input from immediate supervisor.
  11. Ability to handle large volumes of details.
  12. Accuracy, attention to detail and strategic thinking required.
  13. Excellent analytical skills.
  14. Ability to operate related computer applications and office equipment.
  15. Must be bondable.

Reporting Relationship
Reports to the Collections Manager.
Supervisory Responsibilities
This position is not responsible for the supervision of others.
Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.
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