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Legal Account Manager Jobs in Indiana (NOW HIRING)

Legal Assistant

Carlisle, IN ยท On-site

$39K/yr

Schedules hearing dates and sites, makes appointments, and manages calendars. * Travels to hearing ... Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b ...

Legal Assistant

Carlisle, IN ยท On-site

$39K/yr

Schedules hearing dates and sites, makes appointments, and manages calendars. * Travels to hearing ... Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b ...

Serve as the primary point of contact for assigned customers, managing day-to-day needs and ... Legal assistance and identity protection * Pet insurance * Employee assistance program (EAP) QXO is ...

Serve as the primary point of contact for assigned customers, managing day-to-day needs and ... Legal assistance and identity protection * Pet insurance * Employee assistance program (EAP) QXO is ...

Account Specialist

Elkhart, IN ยท On-site

$18 - $24.75/hr

Customer Account Management * Enters new orders, daily and weekly * Processes order amendments ... Ensure legal compliance with state, federal and OSHA requirements * Ensure ISO procedures are ...

This role will report to our Senior Sales Manager - Public Sector West and has the opportunity to ... legal etc. Additional Information Base Pay Range: 122,000.00 - 167,750.00 USD Annual On Target ...

Showing results 21-40

Legal Account Manager information

How does a legal account manager typically collaborate with legal and finance teams within an organization?

A Legal Account Manager often acts as a liaison between clients and internal legal and finance departments, ensuring client needs are met while complying with regulatory and billing requirements. They coordinate contract negotiations, manage billing processes, and help resolve any disputes or questions related to legal services. Regular communication with attorneys, paralegals, and finance professionals is essential to keep projects on track and clients informed. This collaboration helps streamline workflows and improve client satisfaction.

What is a legal account manager?

Legal Account Managers are professionals who act as liaisons between law firms or legal departments and their clients. They are responsible for managing client accounts, ensuring client needs are met, and facilitating effective communication between legal teams and clients. Their duties often include overseeing billing, handling client inquiries, supporting business development, and ensuring client satisfaction with legal services. This role requires strong organizational and interpersonal skills, as well as a good understanding of legal processes and terminology.

What are the key skills and qualifications needed to thrive as a legal account manager, and why are they important?

To thrive as a Legal Account Manager, you need a strong understanding of legal industry practices, account management expertise, and typically a degree in business, law, or a related field. Familiarity with CRM software, contract management systems, and legal billing platforms is important for daily operations. Outstanding communication, negotiation, and relationship-building skills set you apart in this client-facing role. These abilities ensure effective client service, accurate contract execution, and the growth of business relationships within a legal context.

What is the difference between Legal Account Manager vs Legal Client Services Coordinator?

AspectLegal Account ManagerLegal Client Services Coordinator
CredentialsLegal or business-related certifications, experience in account managementLegal support or administrative certifications, client service experience
Work EnvironmentLaw firms, legal departments, corporate legal teamsLegal support departments, law firms, legal service providers
Employer & IndustryLegal industry, corporate legal departments, law firmsLegal service providers, law firms, legal consulting firms

The Legal Account Manager primarily manages client accounts, ensuring legal services meet client needs and maintaining relationships. The Legal Client Services Coordinator supports client communication and administrative tasks. While both roles work within legal environments, the Account Manager focuses on strategic account growth, whereas the Coordinator handles day-to-day client support.

What are the most commonly searched types of Legal Account jobs in Indiana? The most popular types of Legal Account jobs in Indiana are:
What are popular job titles related to Legal Account Manager jobs in Indiana? For Legal Account Manager jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Legal Account Manager job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 25% In-person, and 75% Remote job distribution.

Senior Manager, Technical Account Management

Relativity

Indianapolis, IN โ€ข On-site

$159K - $239K/yr

Other

PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As the manager of the Service Delivery Team, you will work with theTechnical Account Managers (TAM) proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
As a Manager on the Technical Account Management (TAM) Team, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The TAM Manager should have intimate knowledge on all TAM process and procedures. The TAM Manager will be responsible for ensuring that Services are provided in an uninterrupted manner. The TAM Manager will be responsible for balancing the team's workload, reassigning accounts as needed due to PTO and scheduled trainings. The TAM Manager should be organized, attentive to details, and meet all our department goals and metrics. The TAM Manager informs their manager of issues regarding personnel, performance, client perception, and project status, and works closely with Product and Engineering teams to ensure consistent, high-quality service of our product. The TAM Manager is also responsible for the professional development of their reports.

Job Description and Requirements

  • Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers
  • Manage towardTAMKPI's
  • Ensure team is driving internal service review meetings covering performance, service improvements, quality, and process
  • Ensure team members are proactivelymonitoringopen tickets, tenanthealthand removing any existing blockers for the customer.
  • OverseeTAMteam as they provide complex responsive support to clients during normal business hours and after hours.
  • Oversee team as they complete all daily tasks and projects as requested, on-time, and with attention to detail and quality.
  • Provide excellent customer service using the communication methodsdesignatedby Relativity.
  • Maintain the flexibility to work any on-call schedules, or othertime framesas needed or requested
  • Translate businessobjectivesanddeterminehow to use resources to meetobjectivesand goals
  • Manage issues of diverse and ambiguous scope which require evaluation of a variety of factors and current business trends
  • Coach and develop employees to expand upon their technical and Relativity related skill setsand drive towards high performance.
  • Commitment to and consistent demonstration of core company values

Qualifications

  • Knowledge of Relativity

  • Strong customer service skills; comfort working with senior level executives both internally and externally

  • Ability to translate technical problems and issues into terminology that can be understood by non-technical audiences

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complex technical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments.

  • Experience with and knowledge of e-discovery industry and products.

  • Experience troubleshooting Microsoft Azure

  • ExperiencetroubleshootingVMs, Storage and Networking

  • ITIL Certification

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$159,000 and $239,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Data Intelligence, Data Security, Government Contracts, Information Governance, Legal Practices, Legal Research, Policy Analysis, Strategic Planning, Technology Implementations, Vendor Management