Job Title: Part-Time Multi-Site Administrative Assistant / Leasing Consultant
Reports To: Property Manager
RCMI Property: Temecula Ridge & Vista Pointe Apartments
WHO WE ARE
We are a well-established property management company with over 40 years of success, operating across 7 states. Our reputation is built on strong operations, long-term relationships, and a people-first culture.
Why join us? Our average employee tenure is 10+ years—because we invest in our people and create a workplace where you can grow and thrive. If you’re looking for more than just a job, a long-term career with growth, stability, and a great culture, we’d love to meet you.
WHAT YOU WILL DO
As an Administrative Assistant / Leasing Consultant, you will serve as a key support resource for the property team by assisting with office administration, resident services, leasing activities, and operational coordination.
You will be one of the primary points of contact for residents, prospects, vendors, and team members, helping create a positive customer experience while ensuring the office operates efficiently and professionally.
This role combines administrative support, customer service, leasing, marketing, and property operations in a fast-paced environment.
Key Responsibilities:
Administrative Support & Office Operations
- Provide administrative support to the Property Manager and property team
- Answer incoming phone calls, emails, and office inquiries
- Receive, distribute, and process incoming mail, packages, and correspondence
- Maintain organized office files, records, and documentation
- Assist with reports, data entry, correspondence, and general office projects
- Order office supplies and maintain inventory levels
- Support confidential recordkeeping and administrative processes
- Conduct apartment tours and present available floor plans to prospective residents
- Develop knowledge of the property, market, amenities, and competitive landscape
- Guide prospects through the leasing process from inquiry to move-in
- Assist with lease renewals and resident retention efforts
- Support marketing initiatives, outreach campaigns, and traffic generation activities
- Help achieve occupancy and leasing goals through exceptional customer service
Resident Services & Customer Experience
- Provide outstanding customer service to current and prospective residents
- Respond to resident questions, concerns, and requests in a professional and timely manner
- Assist with move-in and move-out procedures
- Support resident communication regarding maintenance requests and property updates
- Help create a welcoming and positive community environment
Property Operations Coordination
- Assist with work order administration, tracking, and resident follow-up
- Coordinate communication between residents, maintenance teams, and management
- Maintain accurate resident files, lease documentation, and required records
- Support inspections, documentation, and operational processes as assigned
- Travel between properties when needed to support operational needs
Marketing & Community Outreach
- Assist with property marketing efforts and promotional activities
- Participate in outreach initiatives designed to increase traffic and occupancy
- Support online reputation management and resident engagement efforts
- Represent the property professionally within the community
WHAT SUCCESS LOOKS LIKE
- Provides exceptional customer service to residents and prospects
- Supports leasing goals and occupancy objectives
- Maintains organized, accurate, and compliant documentation
- Ensures timely communication and follow-up on resident needs
- Creates positive experiences for residents, guests, and visitors
- Supports smooth day-to-day office and property operations
- Contributes to a professional, welcoming, and team-oriented environment
GROW WITH US
This role is a steppingstone into property management leadership:
➡️ Leasing Consultant
➡️ Assistant Manager
➡️ Property Manager
➡️ Regional Operations Opportunities
Advancement is based on experience, certifications, technical competencies, performance, and business needs.
WHAT YOU WILL BRING
- Strong sales and closing skills
- Excellent communication and customer service
- High attention to detail and organization
- Ability to multitask in a fast-paced environment
- Tech-savvy (Microsoft Office; property management software a plus)
Qualifications:
- High School Diploma or GED required
- 2+ years of office administration, customer service, leasing, or related experience preferred
- Property management experience preferred
- Experience with Microsoft Office applications required
- Yardi or other property management software experience preferred
Ready to build your career with a company that values stability, growth, and people? Apply today and join a team where you can make a real impact.