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Manager, Product Management, Card Intelligence

Manager, Product Management (PXDP50)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

In Card Intelligence, we're using Machine Learning (ML) to build the future of how we work with our customers across the entire customer lifecycle. As a key player in our Card Machine Learning product team, you'll collaborate with talented data scientists and engineers to develop and deploy a portfolio of predictive risk models, and at times investigate Generative AI models, to support behavioral and valuations based decisions and outcomes. This role will directly play a role in helping define the types of technologies and experiences our DS and tech teams need to help Capital One build a world class Business Cards & Payments (BC&P) Line of Business, in support of providing services to small business customers. You'll do this by:

• Working across teams to build products that enable seamless and scalable models, influence strategic decisions, and contribute to building a thriving product practice in support of our overall Machine Learning capabilities.

• Partnering with leaders across our BC&P business, data science, and engineering teams to reduce the time it takes to bring models to market through identifying re-usable solution patterns.

• Delivering machine learning requirements to define new architecture patterns across our Card Intelligence portfolio.
  

As a Product Manager aligned to the the BC&P model team in Card Intelligence, you will:

• Balance business and technology product requirements to drive consensus across our partners.

• Use systems thinking to design and deliver machine learning platforms, tools and standards on a cross-functional team

• Look end-to-end to help drive integration, adoption and scaling of models

• Help manage prioritization and investment with cross-function teams to balance retraining, refitting, and rebuilding models with operating the current models.

• Define and operate a product pod across DS and Tech to drive standard agile management practices, while communicating with senior management stakeholders.
  

Who you are:

• A candidate who is intellectually curious and emphasizes personal learning and development

• A self-starter who can execute in ambiguous situations by independently aligning core problem statements across stakeholders, and drive progress directly or through partners

• An individual who leads with empathy and adjusts well to new information - we work in a complex space that is constantly evolving!

• A candidate with a passion for Machine Learning technologies and architecture patterns
  

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Manager, Product Management

New York, NY: $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).