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Learning Manager Jobs in Kitchener, ON (NOW HIRING)

D2L

Localization Specialist

Kitchener, ON · On-site +1

Familiarity with content and learning management systems (CMS and LMS) * Knowledge of programming languages, such as JSON, XML, HTML, CSS, and JavaScript

Brandt Tractor Ltd

Service Manager - Peterbilt

Ayr, ON · On-site

The Service Manager will be responsible for managing the sales and delivery of after-market support ... Must be self-motivated in learning and applying new knowledge and skills and is willing to share ...

New

PlayStation Global

Product Manager

Waterloo, ON · On-site

Product Manager Waterloo, ON Build what's next for players. We're a startup inside Sony PlayStation ... speed to learning. * Own product planning and the development pipeline, including roadmap ...

Hamilton Health Sciences

Case Manager

Hamilton, ON · On-site

This PT RN Case Manager role will provide coverage in the Palliative Care, Medically Complex ... Demonstrated commitment to teaching and life-long learning * Demonstrated commitment to teaching ...

Hamilton Health Sciences

Case Manager

Hamilton, ON

This PT RN Case Manager role will provide coverage in the Palliative Care, Medically Complex ... Demonstrated commitment to teaching and life-long learning * Demonstrated commitment to teaching ...

CM Lighting

Service Manager

Burlington, ON · On-site

CA$70K - CA$80K/yr

Job Summary Service Manager CM Lighting 12-month Contract $70,000 - $80,000 per annum In-Office ... Mentor and develop junior team members; promote continuous learning. * Demonstrated merit-based ...

Tim Hortons

Manager

Woodstock, ON

CA$26.15/hr

... management. WORK SETTING Coffee Shop Food Service Establishment Fast Food Outlet or Concession ... Learning/Training Paid by Employer WHO CAN APPLY You can apply if you are: A Canadian Citizen A ...

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Learning Manager information

See Kitchener, ON salary details

$23.3K

$84.5K

$192.7K

How much do learning manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for learning manager in Kitchener, ON is $84,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,048.00 and $103,561.00 per year, depending on experience, location, and employer.

What is a learning manager?

A learning manager creates training opportunities for employees who want to focus on skills development and job advancement. As a learning manager, your duties include assessing the needs of a company or organization, planning training programs, and working with third-party educators to meet the company’s needs. You may also assist employees seeking to change their career path. Qualifications for the job vary depending on employer needs, but you typically need a bachelor’s degree in human resources, business management, or a similar field and relevant work experience.

What is a learning manager?

A Learning Manager is a professional responsible for designing, implementing, and overseeing training and development programs within an organization. They assess learning needs, create educational materials, and ensure that employees have access to the resources required for professional growth. Learning Managers often collaborate with subject matter experts and use various technologies to deliver effective training. Their goal is to enhance workforce skills, improve performance, and support organizational objectives.

What are the main challenges learning managers face when implementing new training programs across multiple departments?

Learning Managers often encounter challenges such as aligning training content with diverse departmental needs, ensuring consistent participation, and measuring the effectiveness of programs across various teams. Coordinating with department heads to customize learning solutions, managing scheduling conflicts, and integrating feedback for continuous improvement are common aspects of the role. Success in this area requires strong communication, project management skills, and the ability to adapt training strategies to different learning styles and business objectives.

What are the key skills and qualifications needed to thrive as a learning manager, and why are they important?

To thrive as a Learning Manager, you need expertise in instructional design, curriculum development, and adult learning principles, often supported by a degree in education, HR, or related fields. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and assessment platforms is typically required. Strong leadership, communication, and project management skills help Learning Managers effectively lead teams and engage stakeholders. These skills ensure the design and delivery of impactful learning programs that drive organizational growth and employee development.

What is the difference between Learning Manager vs Training Coordinator?

AspectLearning ManagerTraining Coordinator
CredentialsBachelor’s degree in Education, HR, or related field; often requires experience in learning and developmentBachelor’s degree in Business, Education, or related field; certifications like ATD or CPTD are common
Work EnvironmentOversees learning programs across departments, strategic planning, manages teamsCoordinates training sessions, schedules, and logistics, often works directly with trainers and employees
Employer & Industry UsageUsed in corporate, educational, and nonprofit sectors for strategic learning initiativesCommon in corporate settings for organizing and implementing training activities

The Learning Manager focuses on developing and overseeing comprehensive learning strategies, while the Training Coordinator handles the logistics and execution of training sessions. Both roles are essential in employee development but differ in scope and responsibilities.

What degree do you need to be a learning manager?

A learning manager typically needs a bachelor's degree in education, human resources, business administration, or a related field. Many employers prefer candidates with a master's degree or relevant certifications in training and development, along with experience in instructional design or organizational learning.
More about Learning Manager jobs

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For Learning Manager jobs in Kitchener, ON, the most frequently searched job titles are:

What cities near Kitchener, ON are hiring for Learning Manager jobs?

Cities near Kitchener, ON with the most Learning Manager job openings:

Learning Manager jobs near you
Infographic showing various Learning Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $84,470 per year, or $40.6 per hour.

Sr. Manager, Client Operations Program Management

Open Text Corporation

Waterloo, ON

Full-time

PTO

Posted 6 days ago

Job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.


YOUR IMPACT
At OpenText, the Sr. Manager, Client Operations Program Management is more than a leadership role. It is an opportunity to shape the future of our global Technical Support organization and directly influence the experiences of both our employees and customers.


Reporting to the VP, Global Technical Support Strategy & Operations, you will drive the strategy and execution of support readiness, enablement, and operational excellence initiatives across a global team. Your work will ensure our support professionals are equipped with the knowledge, skills, tools, and processes needed to consistently deliver exceptional client outcomes.


In this role, you will lead a team of curriculum owners, instructional designers, and program managers to build scalable learning programs that accelerate onboarding, enhance performance, and strengthen capabilities across client-facing teams. You will also champion process governance and continuous improvement, helping to standardize and optimize support operations to meet evolving customer expectations and business priorities.


If you are passionate about developing people, driving organizational readiness, and transforming operational processes into measurable business impact, this is an opportunity to make a lasting difference on a global scale while helping OpenText deliver world-class customer support experiences.

WHAT THE ROLE OFFERS


Enablement & Readiness Leadership
Defining and executing global support readiness and enablement programs aligned to organizational strategy, goals and client outcomes.
Leading a team of curriculum owners, instructional designers, and program leaders responsible for developing and delivering training programs across technical, operational, and client engagement disciplines.
Building scalable learning frameworks that support onboarding, role-based learning, certification programs, leadership development, and continuous skill enhancement.
Ensuring colleagues possess the knowledge, skills, and capabilities necessary to successfully support clients across products, technologies, systems, and support channels.
Developing readiness plans to support new product releases, service offerings, process changes, organizational transformations, and technology implementations.
Establishing success metrics and measuring enablement effectiveness through colleague proficiency, certification attainment, ramp-to-productivity, operational performance, and client outcomes.

Process Excellence & Knowledge Management
Owning the governance and continuous improvement of support processes, procedures, standards, and operational documentation.
Ensuring support processes are globally consistent, clearly documented, easily accessible, and regularly reviewed for accuracy and effectiveness.
Connecting with the Client Experience and Knowledge Management operational teams to adopt knowledge management best practices to improve information discoverability, usability, and adoption across internal audiences.
Partnering with business leaders to identify operational gaps, improve workflows, and implement scalable process improvements.
Establishing mechanisms to continuously evaluate and refine processes based on performance insights, colleague feedback, client needs, and industry best practices.
Maintaining operational readiness frameworks that ensure process updates are effectively communicated, trained, and adopted.

Program & Stakeholder Leadership
Leading support readiness, enablement, and process transformation initiatives from concept through execution.
Collaborating closely with GTS leadership, Product Management, Development, Client Success, Professional Services, HR, and other business functions to align readiness priorities and outcomes.
Managing cross-functional programs and influencing stakeholders at all levels without direct authority.
Executing communication strategies that support change management, adoption, and organizational alignment.
Providing reporting on readiness, enablement, process maturity, and program performance.
Driving a culture of continuous learning, operational excellence, innovation, and accountability.


Continuous Improvement & Innovation
Researching industry trends, emerging technologies, AI-enabled learning capabilities, and support best practices to modernize enablement approaches.
Identifying opportunities to improve support effectiveness, efficiency, client satisfaction, and colleague experience through training, automation, and process optimization.
Leveraging learning technologies, knowledge platforms, and analytics to improve capability development and organizational performance.
Championing a data-driven approach to readiness and operational improvement.


WHAT YOU NEED TO SUCCEED
10+ years of experience in client support, operations, enablement, learning & development, program management, or operational excellence within a global technology environment.
3+ years of people leadership experience managing high-performing, geographically distributed teams.
Proven success leading enterprise-wide training, enablement, readiness, or capability-building programs.
Strong knowledge of adult learning principles, instructional design, knowledge management, and learning technologies.
Experience developing scalable onboarding, certification, and continuous learning programs for global audiences.
Demonstrated ability to drive process standardization, governance, documentation, and continuous improvement initiatives.
Strong program and project management skills, with the ability to manage multiple strategic priorities.
Excellent communication, presentation, stakeholder management, and influencing skills.
Ability to translate complex business and operational requirements into practical enablement and readiness strategies.
Strong analytical skills with experience defining KPIs, measuring outcomes, and leveraging data to drive decisions.
Experience supporting Technical Support, Client Success, SaaS, Cloud, or Enterprise Software organizations is preferred.
Familiarity with LMS platforms, knowledge management practices, hands-on lab environments, and AI-enabled learning technologies is highly desirable.

ONE LAST THING:
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.


OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $92,320 - $138,480 CAD per annum; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Employment Type: OTHER

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