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Learning Experience Designer Jobs (NOW HIRING)

Dialpad

CX Learning Experience Designer

Austin, TX · On-site

Your role As a Support Learning Experience Designer (LXD), you will play a pivotal role in creating exceptional learning experiences that are crucial to the ongoing success of our CX team and Dialpad ...

Dialpad

CX Learning Experience Designer

Austin, TX · Remote

Your role As a Support Learning Experience Designer (LXD), you will play a pivotal role in creating exceptional learning experiences that are crucial to the ongoing success of our CX team and Dialpad ...

EchoStar

Learning Experience Designer II

Englewood, CO

$63K - $90K/yr

Critical Experience designing and managing enterprise-wide learning programs that directly influence customer satisfaction and employee performance metrics. Minimum Requirements * Bachelor's degree ...

Cirrus Aircraft

Learning Experience Designer Sr

Alcoa, TN · On-site

$96K - $144K/yr

The Learning Experience Designer, Sr. is an energetic and innovative individual who supports the training development team in the creation of world-class learning solutions that improve the safe ...

OneTrust

Principal Learning Experience Designer

Atlanta, GA · On-site

$62K - $84K/yr

The Challenge OneTrust is seeking a Principal Learning Experience Designer to architect and scale highimpact, releasedriven digital education for complex SaaS products. This is a seniorlevel ...

SweetRush

Technical Learning Experience Designer

Technical Learning Experience Designer Location: USA (East Coast Preferred) SweetRush has an exciting opportunity for a talented professional to join our Talent Solutions team! Who We Are At ...

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How much do learning experience designer jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for learning experience designer in the United States is $40.70, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $52.88 per hour, depending on experience, location, and employer.

What is a Learning Experience Designer?

A Learning Experience Designer is a professional who creates engaging, effective educational experiences for learners. They use principles from instructional design, educational psychology, and user experience to develop courses, training programs, or digital learning tools. Their goal is to ensure that learning materials are accessible, interactive, and tailored to meet the needs of diverse learners. Learning Experience Designers often collaborate with subject matter experts and utilize technology to enhance the learning process.

How to get into learning experience design?

To become a learning experience designer, develop skills in instructional design, user experience, and multimedia tools such as Articulate or Adobe Captivate. Obtain relevant education like a degree in education, instructional design, or related fields, and build a portfolio of e-learning projects to demonstrate your expertise.

Is AI replacing instructional designers?

AI is transforming the role of learning experience designers by automating routine tasks and supporting content development, but it does not replace the need for human expertise in designing engaging, effective learning experiences. Instructional designers continue to leverage AI tools alongside their skills in pedagogy, analysis, and creativity to enhance learning outcomes.

What does a learning experience designer do?

A learning experience designer creates educational programs and materials that enhance how people learn, often using instructional design principles and digital tools. They analyze learner needs, develop engaging content, and evaluate effectiveness to improve learning outcomes, frequently working with learning management systems (LMS) and multimedia resources.

Are learning experience designers in demand?

Learning experience designers are in high demand as organizations seek to improve training and development through innovative, technology-driven solutions. They often work with e-learning tools, instructional design principles, and learning management systems, making their skills valuable across various industries including corporate, education, and healthcare.

How do Learning Experience Designers typically collaborate with subject matter experts (SMEs) during the course development process?

Learning Experience Designers often work closely with subject matter experts to ensure course content is accurate, engaging, and aligned with learning objectives. This collaboration usually involves conducting interviews, reviewing existing materials, and co-developing assessments or interactive activities. Clear communication and project management skills are essential, as designers facilitate the translation of complex information into accessible, learner-centered experiences. Regular feedback loops and iterative revisions are common, allowing both parties to refine content for maximum effectiveness.

What are the key skills and qualifications needed to thrive as a Learning Experience Designer, and why are they important?

To thrive as a Learning Experience Designer, you need expertise in instructional design, curriculum development, and a solid understanding of learning theories, often supported by a degree in education, instructional design, or a related field. Familiarity with e-learning authoring tools (such as Articulate Storyline or Adobe Captivate), learning management systems (LMS), and multimedia production software is typically required. Creativity, strong communication, and collaboration skills help you design engaging content and work effectively with subject matter experts and stakeholders. These skills ensure the creation of impactful, accessible, and user-centered learning experiences that drive knowledge retention and learner success.
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Learning Experience Designer jobs near you
Infographic showing various Learning Experience Designer job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $84,648 per year, or $40.7 per hour.
CX Learning Experience Designer

CX Learning Experience Designer

Dialpad

Austin, TX • On-site

Other

Posted 26 days ago

Job description

Your role
As a Support Learning Experience Designer (LXD), you will play a pivotal role in creating exceptional learning experiences that are crucial to the ongoing success of our CX team and Dialpad University (DPU). By leveraging your industry and product expertise, you will be responsible for executing the next iteration of our Support team's New Hire Training program, our "Upskilling" program, and smaller, individualized training solutions that address identified gaps and align with our organization's goals. You'll also assist with course management and creation in our customer-facing university, integrating needs analysis, instructional design, evaluation models, accessibility, and brand design elements to create a seamless learning experience for Dialpad's programs. You will use the LMS (Docebo) to track learner completion and comprehension, and to automate reports and notifications to keep stakeholders and learners informed of progress.

This role reports to the Manager, Customer Experience (CX) Learning, and will be based primarily in our Austin, TX office.

What you'll do

  • Analyze learning needs and objectives to design effective and results-driven learning experiences.
  • Create engaging, interactive, and accessible (WCAG 2.0/508) multimedia and instructional learning content, including course outlines, learning activities, assessments, videos, infographics, and other learning formats.
  • Apply adult learning principles and theories to design learner-centric, outcome-focused training solutions.
  • Integrate multimedia content and instructional materials with LMS capabilities to create cohesive and engaging online learning experiences.
  • Incorporate various delivery methods such as e-learning, video, microlearning, and gamification in the learning experience design.
  • Continuously improve learning experiences based on feedback, evaluation data, and industry trends.
  • Collaborate with cross-functional teams, including subject matter experts, content developers, and IT support, to ensure seamless execution of learning initiatives and transform complex concepts into visually appealing and easily digestible learning materials.
  • Oversee the management and administration of the organization's Learning Management System (LMS).
  • Maintain and update course content within the LMS, ensuring accuracy and relevance.
  • Monitor learner progress, generate reports, and analyze data to evaluate the effectiveness of learning experiences.
  • Troubleshoot technical issues related to the LMS and provide timely support to learners and stakeholders.
  • Become a subject matter expert on our products, staying updated on the latest features, updates, and enhancements.
  • Demonstrate a deep understanding of our products' capabilities, use cases, and competitive advantages.
  • Collaborate with teams cross-functionally to efficiently leverage resources and materials and eliminate potential duplications of work.
  • Stay up to date with the latest trends and advancements in learning technologies, multimedia development, instructional design methodologies, and LMS administration.
  • Share knowledge and best practices with the team to foster a culture of continuous learning and improvement.

Skills you'll bring

  • Bachelor's or Master's degree in Education or a related field.
  • 5+ years of proven experience in building training, multimedia development/video creation & editing, instructional design, and LMS administration, preferably in a SaaS customer-facing setting.
  • Proficiency in multimedia authoring tools (e.g., Articulate 360, Camtasia) and Learning Management Systems.
  • Strong understanding of adult learning principles, instructional design models, and learning technologies.
  • Excellent project management and organizational skills, with the ability to handle multiple projects simultaneously.
  • Solid analytical and problem-solving abilities, with a focus on data-driven decision-making.
  • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.

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