Learning Development Program Manager Jobs in Ontario

Are you an emerging leader with an entrepreneurial spirit and passion for learning and development?

Are you a customer service expert that loves to work on multiple projects and priorities?

Are you ready to join the dream team and help us sell toilets?

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

As a Strategic Development Trainee, you will progress through a five-phased program to learn every aspect of the business, covering Warehouse Logistics, Operations, Inside Sales & Project Management, Outside Sales & Account Management, and a final phase based on where you see yourself at EMCO beyond the program. This is an incredible opportunity for a new grad or someone early in their career, as you will be provided with an opportunity to learn, grow, and carve a self-determined path towards a career you're truly passionate about.
We are a young team with our core values focused on impeccable customer service, generating profitable venture opportunities, and offering the ability to work autonomously. Our team is searching for a high caliber individual looking to gain experience and develop new skills to grow their career.
The Strategic Development Program is a full-time salaried position, Monday to Friday with a competitive benefits package, pension contributions, and profit sharing.
Responsibilities and Duties:

• Heavy counter service and sales consultations interacting directly with the customer, phone orders, quotations in a fast-paced plumbing wholesale environment
• Shipping/receiving of product
• In store product replenishment
• Drive your own development; become a product knowledge expert
• Ability to cultivate a pro-active culture to support teammates and customers
• Willingness to learn and drive key financial levers in our business to yield positive return on investment. Learn the profit and loss statement and how actions affect it.
• Able to work well with others and independently

• No plumbing or wholesale distribution experience is required
• College and/or University degree
• 2+ years of experience with customer service in a fast-paced environment
• Positive attitude and results oriented mindset
• Desire to continuously learn and grow
• Excellent customer service and organizational skills
• Possess a strong work ethic and a high standard of integrity
• Ability to work well independently and in a team setting
• Excellent communication skills with the ability to build and maintain strong working relationships with customers, vendors, and teammates
• Proficient in Microsoft Office software

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.