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Learning Development In Hospitality information

See Chicago, IL salary details

$52.5K

$102.7K

$138.6K

How much do learning development in hospitality jobs pay per year?

As of Jul 3, 2026, the average yearly pay for learning development in hospitality in Chicago, IL is $102,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $119,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Chicago, IL? For Learning Development In Hospitality jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Chicago, IL look for? The top searched job categories for Learning Development In Hospitality jobs in Chicago, IL are:
Learning Development In Hospitality jobs near you
Senior Manager, Learning & Development, Doctor Development

Senior Manager, Learning & Development, Doctor Development

Aspen Dental

Chicago, IL • On-site

Full-time

Posted 16 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 463 frontline employees who took The Breakroom Quiz

669th of 877 rated healthcare providers

Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Senior Manager, Learning and Development, Doctor Development.

Job Summary

This Sr. Manager is an important part of the Learning and Development team and has accountability for development strategies and programs for doctor and practice owner audiences at Aspen Dental. This role will partner closely with the Director, Doctor and Field Clinical Development and our VPs of Clinical Support to create and implement learning solutions and programming that support these team members at all stages of their development.

The Sr. Manager, Doctor Development is a proven leader who can effectively collaborate with the Clinical Support team, other partners in Learning & Development, Talent Management, Human Resources and with leaders across the organization and industry. This leader is a strong performance consultant who can develop solutions and programming to build foundational knowledge and continuously build capability and confidence in learners in order to accelerate speed to performance and contribution. This leader has experience orchestrating organizationally complex work and demonstrating business impact through data. This leader must also be hands-on with a willingness to analyze and build, unafraid to roll up their sleeves to get projects done.

Essential Responsibilities:

  • Support and enable successful development of doctor and practice owner roles.
  • Develop strategy to enable successful development at all stages of development including onboarding.
  • Partner with senior leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developmental needs, including clinical, operational, leadership, professional development and business management skills.
  • Design and deliver a suite of highly effective learning solutions, programs, tools and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
  • Understand the specific needs learners so you can advocate and adapt for their specific needs and preferences
  • Evaluate existing programs/content for impact and alignment with organizational needs. Provide recommendations for learning experiences that increase reach, impact, and future capability requirements
  • Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience

Requirements/Qualifications:

  • Education Level: Bachelor's degree required; Master's Degree preferred
  • A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce
  • Advanced understanding of adult learning theory and principles
  • Understanding of DSOs (dentistry service organizations) or similar medical industries desirable. Experience leading learning in this field is preferred.
  • Previous experience developing onboarding processes and programming
  • Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions.
  • Well versed in digital learning, just-in-time / micro-learning, and blended learning strategies
  • Strong capabilities in the area of data analytics (as it pertains to measuring learning)
  • Highly proficient using eLearning authoring tools (Articulate etc.) and Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom (including a portfolio of work examples)
  • Experience providing consultation to senior leadership on strategic initiatives
  • Excellent communication and influencing skills at all levels in the organization and extremely flexibility to be proactive in a fast paced, ever-changing environment
  • Excellent facilitation and mentoring skills. Experience in group facilitation and leading group/cohort dynamics in order to create connections and foster understanding
  • Ability to travel as needed
  • This position is onsite at our Learning Center HQ's 800 West Fulton Market

Salary starting at $119,000 DOE + 15% bonus opportunity!

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