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Learning Development In Hospitality Jobs in Chicago, IL

In this role, you will create and deliver impactful learning solutions that align with business ... the development, delivery, and evaluation of learning programs - Develop clear, concise ...

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Coworkers who genuinely believe in supporting our customers and one another. We collectively forge ... Job Summary The Senior Learning & Development Specialist is a learning professional responsible for ...

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Learning Development In Hospitality information

See Chicago, IL salary details

$52.5K

$102.7K

$138.6K

How much do learning development in hospitality jobs pay per year?

As of Jun 8, 2026, the average yearly pay for learning development in hospitality in Chicago, IL is $102,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $119,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Chicago, IL? For Learning Development In Hospitality jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Chicago, IL look for? The top searched job categories for Learning Development In Hospitality jobs in Chicago, IL are:
PDS Learning & Development Business Partner

PDS Learning & Development Business Partner

JLL

Chicago, IL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


JLL rating

8.2

Company rating: 8.2 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

36th of 153 rated real estate companies


Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Embark on a career that shapes the future of real estate. At JLL, we're seeking a dynamic Learning & Development Business Partner to join our Project and Development Services (PDS) team. This is more than a job; it's an opportunity to be a catalyst for growth, performance, and culture.

Be Part of the Future of PDS:

We are looking for a forward-thinking Learning and Development (L&D) professional who is passionate about unlocking human potential. As a key member of our PDS team, you will be a learning consultant who not only strategizes but also executes, making a tangible impact on our people every single day. You will be instrumental in building our people advantage, investing in our talent, and moving the needle on both performance and culture.

What You'll Do

  • Strategic Partnership: Liaise directly with business leaders to conduct needs analyses, identifying skill gaps and future capability requirements to design and implement learning strategies that align with our business priorities.
  • Innovative Program Design: Think big and creatively to design, develop, and deliver blended learning solutions. This includes writing engaging content and leveraging AI thoughtfully to create personalized and impactful learning experiences.
  • Technology-Driven Execution: Harness technology for speed and efficiency, using AI partners like JLL GPT and Claude to innovate and accelerate content creation and program management.
  • Flawless Delivery: Take ownership of the entire program lifecycle, from organization and promotion to best-in-class facilitation and measurement. You will be empowered to execute your own plans and deliver programs that resonate with our team.
  • Continuous Improvement: Embody a curious and future-ready mindset, constantly learning and growing to ensure our L&D initiatives are at the cutting edge of the industry.
  • Project Management Excellence: Utilize your strong project management skills to manage multiple initiatives simultaneously, ensuring they are delivered on time and within budget.

What You'll Bring to the Table

  • Proven L&D Experience: Whether your background is in training, instructional design, or as a content subject matter expert, you have a solid foundation in the principles of adult learning and development.
  • AI & Technology Acumen: You possess a strong curiosity and demonstrated experience with AI tools like JLL GPT and Claude. You are proficient in leveraging technology for efficiency, with experience in platforms such as Salesforce, Certinia, Ingenious, MS Products, and various LMS systems. Experience with learning design tools like Adobe or Pendo is a significant plus.
  • A Passion for People: You are genuinely invested in the growth and development of others and are committed to helping our people thrive.
  • JLL Core Behaviors in Action:
    • Teamwork: You thrive in a collaborative environment and believe that the best solutions come from working together.
    • Ethics: You operate with the highest level of integrity and are a champion for our "Ethics Everywhere" philosophy.
    • Excellence: You are committed to delivering high-quality work and continuously seek to improve and innovate.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

90,000.00 - 140,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Chicago, IL, Dallas, TX, Denver, CO, Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.


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