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Learning Development In Hospitality Jobs in Wisconsin

Kohler Co.

Sr. Manager - L&D, Hospitality

Kohler, WI · On-site

As Senior Manager of Learning & Development, you will design and execute scalable, business-aligned ... Success in this role is defined by the ability to translate business priorities into clear learning ...

Kohler Co.

Sr. Manager - L&D, Hospitality

Kohler, WI

As Senior Manager of Learning & Development, you will design and execute scalable, business-aligned ... Success in this role is defined by the ability to translate business priorities into clear learning ...

KOHLER

Sr. Manager - L&D, Hospitality

Kohler, WI · On-site

As Senior Manager of Learning & Development, you will design and execute scalable, business-aligned ... Success in this role is defined by the ability to translate business priorities into clear learning ...

Chick-fil-A

Hospitality Professional

Eau Claire, WI

$15 - $17/hr

We are looking for Hospitality Professionals who can commit to 3-4 daytime shifts a week (ex.10am ... development in a positive, people-focused environment. This Chick-fil-A is locally owned ...

Chick-fil-A

Hospitality Professional

Eau Claire, WI · On-site

$15 - $17/hr

We are looking for Hospitality Professionals who can commit to 3-4 daytime shifts a week (ex.10am ... development in a positive, people-focused environment. This Chick-fil-A is locally owned ...

Wisconsin

Learning Center Specialist

Marshfield, WI

$47K - $50K/yr

Learning Center Specialist Job Category: Academic Staff Employment Type: Regular Job Profile ... May participate in strategic planning and grant proposals for instructional development, new ...

Walbec Group

Learning Consultant

Pewaukee, WI · On-site

Bachelor's degree in Instructional Design, Learning & Development, Organizational Development, Education, Human Resources, or a related field required; Master's degree a plus * 5+ years of ...

Walbec Group

Learning Consultant

Pewaukee, WI · On-site

Bachelor's degree in Instructional Design, Learning & Development, Organizational Development, Education, Human Resources, or a related field required; Master's degree a plus * 5+ years of ...

Walbec Group

Learning Consultant

Pewaukee, WI · On-site

Bachelor's degree in Instructional Design, Learning & Development, Organizational Development, Education, Human Resources, or a related field required; Master's degree a plus * 5+ years of ...

ROI Hospitality Development

Night Auditor

Rhinelander, WI

$14.75 - $19.50/hr

Ongoing Training and Career Development Responsibilities * Review all guaranteed arrivals and ... Previous experience in hospitality preferred * Customer service experience required * Experience ...

ROI Hospitality Development

Night Auditor

Rhinelander, WI · On-site

$14.75 - $19.50/hr

Ongoing Training and Career Development Responsibilities * Review all guaranteed arrivals and ... Previous experience in hospitality preferred * Customer service experience required * Experience ...

ROI Hospitality Development

Night Auditor

Rhinelander, WI

$14.75 - $19.50/hr

Ongoing Training and Career Development Responsibilities * Review all guaranteed arrivals and ... Previous experience in hospitality preferred * Customer service experience required * Experience ...

ROI Hospitality Development

Night Auditor

Rhinelander, WI · On-site

$14.75 - $19.50/hr

Ongoing Training and Career Development Responsibilities * Review all guaranteed arrivals and ... Previous experience in hospitality preferred * Customer service experience required * Experience ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you
Assistant Professor of Hospitality

Assistant Professor of Hospitality

Lakeland University

Plymouth, WI • On-site

Full-time

Posted 16 days ago

Job description

The Assistant Professor of Hospitality leads the administration, delivery, and continuous improvement of the Hospitality program. Teaching responsibilities include introductory and advanced undergraduate courses in Hospitality, Business, and Leadership, as well as general education courses as needed. This role oversees program assessment and develops curriculum proposals to strengthen quality, maintain industry relevance, and support student success. The faculty member also coordinates and supervises student cooperative education and internship experiences, helping students apply classroom learning in professional settings. Courses are delivered in a variety of formats.
The nine-month full-time position is offered as either a non-tenure track or tenure-track position with a 24-credit annual teaching load. Applicants for the non-tenure track position must have a master's degree in hospitality or business and ten or more years of experience in a hospitality-related industry. A doctoral degree in hospitality, business, or a closely related field is required for tenure. Experience teaching at the undergraduate level is preferred.
GENERAL EXPECTATIONS
All Lakeland University staff members are expected to:
  • Demonstrate in their words and actions an appreciation for the history of Lakeland University and a commitment to its stated mission;
  • Represent unequivocally in their behavior the stated values of the University;
  • Be good stewards of the University's resources, including its personnel and the goodwill of its friends, its alumni, and local community;
  • Work collaboratively (as opposed to competitively) with their peers to meet objectives and achieve our goals;
  • Keep their supervisor appropriately informed;
  • Be forthright and honest in their communication with all members of the University community;
  • Treat all members in a manner of teamwork and respect;
  • Acts in a manner that sets the standard for service in higher education and the core principals of Lakelanders Excelling at Professionalism (LEAP) - show respect, communicate, and be positive;
  • Advise their supervisor with respect to all matters that require their attention, including their own performance.

ESSENTIAL DUTIES
  • Teach the equivalent of 24 credits per academic year, comprised of Hospitality courses including Food and Beverage Management (HSP315), Facilities Planning and Management (HSP312), Accommodations Management (HSP316), and more.
  • Advise students as assigned.
  • Coordinate and supervise student internship and/or cooperative education experiences appropriate for Hospitality and Business majors.
  • Work with the division chair and deans to identify appropriate adjunct instructors for the hospitality program.
  • Teach in both traditional and hybrid learning environments.
  • Lead assessment activities for the program wherever coursework is delivered, including offsite and branch campus locations.
  • Hold regular office hours on a weekly basis.
  • Respond in a timely manner to calls or emails from students, colleagues, or supervisors.
  • Participate in institutional service opportunities as assigned.
  • Use university technology as directed.

QUALIFICATIONS
  • Master's degree in hospitality or business and ten or more years of experience in hospitality
  • DBA, EDD, or PHD in Hospitality or closely related field. Candidates who are ABD and making satisfactory progress toward completion will also be considered.
  • Successful teaching experience in higher education is preferred.
  • Relevant industry experience, credentials, and certifications are highly desirable.
  • Experience teaching courses in Sport Management and Leadership highly desirable.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
  • Limited exposure to physical risk
  • Limited physical effort required
  • Work is normally performed in a typical interior/office and laboratory work environment

OTHER DUTIES
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Lakeland University does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
Lakeland University is an Equal Opportunity Employer and Educator.

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