1

Learning Development In Hospitality Jobs in Virginia

They thrive in a fast- paced environment , model strong character, and are energized by creating a ... Opportunities for intentional growth and development * First-hand learning from experienced ...

At Towne Insurance, we take pride in serving others, enriching lives, and providing our members ... Coordinate with Enterprise Learning and Development teams to maintain consistent training processes ...

At Towne Insurance, we take pride in serving others, enriching lives, and providing our members ... Coordinate with Enterprise Learning and Development teams to maintain consistent training processes ...

At Towne Insurance, we take pride in serving others, enriching lives, and providing our members ... Coordinate with Enterprise Learning and Development teams to maintain consistent training processes ...

At Towne Insurance, we take pride in serving others, enriching lives, and providing our members ... Coordinate with Enterprise Learning and Development teams to maintain consistent training processes ...

next page

Showing results 1-20

Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Virginia? For Learning Development In Hospitality jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Learning Development In Hospitality jobs? Cities in Virginia with the most Learning Development In Hospitality job openings:

Learning & Development Intern

Modern Technology Solutions, Inc.

Alexandria, VA • On-site

$16 - $21.50/hr

Internship

Posted 16 days ago


Job description

Modern Technology Solutions, Inc. is seeking a Learning & Development Intern in Alexandria, VA for Fall 2026.
Position Overview
Provides support to various departments within the organization, assisting with administrative tasks and projects. Key responsibilities include data entry, document preparation, scheduling meetings, conducting research, and supporting team members with day-to-day operations. This role requires strong organizational and time management skills, attention to detail, and the ability to work collaboratively in a team environment. Basic proficiency in Microsoft Office and effective communication skills are essential. This position is typically suited for students or recent graduates looking to gain practical experience in a professional setting.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Please Note: U.S. Citizenship is required.
Role and Responsibilities:
Responsibilities and duties may include, but are not limited to:
- Administrative Support- Perform data entry, document filing, and general record-keeping tasks. Assist with preparing presentations, reports, and other communication materials.
- Meeting Coordination- Schedule and organize meetings, including preparing agendas and capturing notes or minutes. Support team collaboration efforts by maintaining accurate tracking of task assignments and action items.
- Research and Data Compilation- Conduct research and gather information needed for current projects or team initiatives. Compile data into organized formats such as spreadsheets, reports, or summaries.
- Communication Assistance- Respond to emails, phone calls, or inquiries in a professional manner.
Communicate effectively with internal team members and external partners as appropriate.
- Event and Logistics Planning- Help with organizing small-scale team or departmental events, including coordinating schedules, venues, and supplies. Assist in tracking expenses or resources for assigned activities.
- Special Project Support- Participate in specific short-term projects, offering input, assistance, and execution of tasks as directed. Work collaboratively with team members and departments to achieve project deadlines.
- General Office Operations- Ensure operational spaces are maintained and supplies are stocked. Perform errands or miscellaneous tasks to support organizational functions.
- Learning and Development- Actively engage in training, mentoring opportunities, and networking within the organization. Seek feedback and incorporate learning into assigned tasks to enhance performance.
- Problem-Solving Assistance- Identify solutions to minor operational or procedural challenges under supervision. Contribute ideas to streamline processes and improve efficiency.
- Reporting and Metrics- Assist in tracking team or departmental goals by supporting efforts to collect, review, and report on performance metrics.
Required Skills:
- Basic functional, administrative, and analytical principles
- Execution of tasks using well-defined processes
- Ability to work under general oversight without day-to-day supervision
- Familiarity with business and functional terms and acronyms
- Initiative to learn new skills and apply them
- Proactive in seeking additional responsibilities and helping teammates
- Participation in relevant internal training classes
- Active involvement in work groups or Communities of Practice (COP)
- Engagement in internal committees or groups (e.g., MWR, Charity, WLNF, ESOP)
- Exploration of ongoing external training and certifications in respective functional areas
Required Competencies:
All MTSI employees are required to be skilled in the following core competencies:
- Collaboration/Teamwork: Engages others across roles through communication and mutual respect, shares insights, enabling effective teamwork to ensure collective success. (teamwork)
- Technical and Functional Skills: Leverages technical and functional expertise to deliver high performance, addresses challenges, and supports business needs while pursuing continuous skill development. (domain knowledge)
- Entrepreneurialism: Fosters innovation, evaluates ideas, and advances initiatives with sound judgment and organizational awareness to drive growth and impact. (innovation)
- Communication: Communicates clearly and effectively, fostering understanding, collaboration, and alignment through active listening and impactful messaging. (effective communication)
- Customer Focus: Prioritizes customer needs, builds trust, and delivers exceptional service by using insights to drive improvements and strengthen relationships. (customer insight)
Qualifications:
- Bachelors'/Master's degree & 0-2 years of experience in related field
- OR equivalent total experience in related field
Physical Requirements:
- Frequent sitting for long periods using computer keyboard, zoom conferencing, Microsoft teams, telephone etc.
- Regular standing and walking to file documents, make copies, meet with leaders/employees in other parts of the building etc.