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Learning Development In Hospitality Jobs in North Carolina

gpec

Learning & Development Corporate Intern

Raleigh, NC · On-site

$13.50 - $18/hr

Program Design and Development * Assist in the design and development of professional development programs, workshops, and learning materials. * Contribute to the creation of engaging learning ...

gpec

Learning & Development Corporate Intern

Raleigh, NC · On-site

$13.50 - $18/hr

Program Design and Development * Assist in the design and development of professional development programs, workshops, and learning materials. * Contribute to the creation of engaging learning ...

TowneBank

Director of Learning & Development

Raleigh, NC · On-site

$150 - $195/hr

At Towne Insurance, we take pride in serving others, enriching lives, and providing our members ... Coordinate with Enterprise Learning and Development teams to maintain consistent training processes ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in North Carolina?

For Learning Development In Hospitality jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in North Carolina look for?

The top searched job categories for Learning Development In Hospitality jobs in North Carolina are:

What cities in North Carolina are hiring for Learning Development In Hospitality jobs?

Cities in North Carolina with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Learning & Development Corporate Intern

gpec

Raleigh, NC • On-site

$13.50 - $18/hr

Internship

Re-posted yesterday

Job description

PRIMARY FUNCTION:

This position is for a detail-oriented Learning and Development Intern to support our professional development initiatives. This role is ideal for someone passionate about adult learning, employee growth, and organizational development. You will work closely with the L&D team to design, implement, and evaluate learning programs that enhance employee skills and career progression.

ESSENTIAL DUTIES:

Program Design and Development

  • Assist in the design and development of professional development programs, workshops, and learning materials.
  • Contribute to the creation of engaging learning content such as job aids, e-learning modules, and infographics.

Learning Management System (LMS)

  • Assist in maintenance and updating of content in the Learning Management System.
  • Import, assign and track records for training classes.
  • Support the coordination and logistics of training sessions, including scheduling, communication, and tracking attendance.
  • Prepares training status reports for managers and/or other departments as needed.

Research & Analysis

  • Conduct research on learning trends, best practices, and tools to enhance program effectiveness.
  • Surveys management to evaluate program success and recommend improvements.
  • Share curriculum expectations with managers and learners.

Training Coordination

  • Ordering and inventory of DDI content for classes
  • Assist in document management and organization for department. (Teams Page, Corporate home page; Poolenet, etc.)
  • Provide intersession work reminders for participants.
  • Assist in class scheduling and calendar updates. (includes Leadership, CX, Gallup, Performance Management, etc.)

Other

  • Assistance with any additional department administrative office requests as needed

MINIMUM REQUIREMENTS:

Education:

  • Undergraduate student majoring in Human Resources, or related field.
  • Minimum GPA 3.0

Work Experience:

  • One year of related work experience is preferred.

Physical:

  • Must be able to sit for long periods of time.
  • Ability to occasionally lift up to 40 lbs. of materials.

Other:

  • Excellent communications and interpersonal skills
  • Highly organized, detail-focused, and customer service oriented
  • Comfortable using social media platforms (e.g. Instagram, Facebook, etc.)
  • Strong interest in learning and development, instructional design, or talent management.
  • Proficiency in Microsoft Office Suite; experience with LMS platforms or design tools (e.g., Canva, Articulate, Adobe, SharePoint) is a plus.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Ability to facilitate meetings and/or presentations to all size groups.
  • Spanish bi-lingual skills a plus

This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties.  Any major modification of this job role requires Human Resources approval. 

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