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Learning Development Assistant Jobs in Nicholson, PA

1:1 Aide

Mayfield, PA · On-site

$19/hr

Data-driven, evidence-based learning and instructional models, including SESI's own positive ... * Assist in the development and modification of behavior support plans. * Implement behavior ...

Blaster Trainee (Construction)

Scranton, PA · On-site

$24.30 - $29.50/hr

This role will assist the Blaster with the coordination of daily drilling and blasting activity ... This position is considered an "on the job" trainee or "apprentice" with respect to learning ...

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Learning Development Assistant information

See Nicholson, PA salary details

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How much do learning development assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for learning development assistant in Nicholson, PA is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Learning Development Assistant, and why are they important?

To thrive as a Learning Development Assistant, you need strong organizational skills, attention to detail, and a background in education or human resources, often supported by a relevant degree or certification. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and basic data analysis software is typically required. Excellent communication, teamwork, and problem-solving abilities help you effectively support trainers and engage learners. These skills are essential for ensuring smooth training operations, successful learning outcomes, and efficient program administration.

How does a Learning Development Assistant typically collaborate with trainers and subject matter experts to create effective training materials?

As a Learning Development Assistant, you will frequently work alongside trainers and subject matter experts (SMEs) to develop, review, and refine educational materials. This collaboration often involves gathering content from SMEs, assisting with formatting and editing, and providing feedback to ensure materials are clear and engaging for learners. Regular meetings and open communication are essential to align on learning objectives and address any content gaps. Your organizational and interpersonal skills will be key to coordinating tasks, managing revisions, and ensuring all resources meet quality standards before training sessions.

What are Learning Development Assistants?

Learning Development Assistants are professionals who support educators and students by facilitating learning activities, preparing educational materials, and assisting with classroom management. They often work alongside teachers to deliver lessons, provide one-on-one or small group support, and help adapt resources to meet diverse learning needs. Their role may also involve administrative tasks, monitoring student progress, and helping to create an inclusive learning environment. Learning Development Assistants play a key role in enhancing the educational experience for all students.

What is the highest paying job in childcare?

The highest paying jobs in childcare typically include positions such as childcare center director, early childhood education administrator, or specialized roles like pediatric nurse or child psychologist, which require advanced education and certifications. These roles often offer higher salaries due to increased responsibilities, expertise, and qualifications in managing programs or providing specialized care.

What is the difference between Learning Development Assistant vs Teaching Assistant?

AspectLearning Development AssistantTeaching Assistant
Required CredentialsRelevant certifications or training in learning development or education supportTypically a high school diploma or equivalent; some roles may require teaching assistant certification
Work EnvironmentEducational institutions, training centers, corporate learning departmentsClassrooms, schools, educational settings
Employer & Industry UsageUsed in schools, colleges, corporate training programsCommonly employed in primary and secondary schools
Search & Comparison IntentOften compared for roles supporting learning and development activitiesCompared when seeking classroom support roles

The Learning Development Assistant focuses on supporting the design and implementation of learning programs, often working behind the scenes to develop training materials. In contrast, the Teaching Assistant primarily assists teachers directly in classroom activities. While both roles support education, the Learning Development Assistant tends to work more on program development, whereas the Teaching Assistant is more classroom-focused.

What qualifications do I need to work in L&D?

Learning and Development (L&D) assistants typically need a high school diploma or equivalent, with many roles preferring a bachelor's degree in education, human resources, or a related field. Strong communication, organizational skills, and familiarity with training tools or learning management systems are also important qualifications.

Are L&D jobs in high demand?

Learning and Development (L&D) jobs are generally in high demand across various industries as organizations prioritize employee training and skill development. These roles often require strong communication skills and familiarity with training tools or e-learning platforms, making them valuable in both corporate and educational settings.

What skills are needed for L&D jobs?

Learning and Development (L&D) jobs require strong communication, interpersonal, and organizational skills to design and deliver effective training programs. Proficiency with learning management systems (LMS), instructional design, and a good understanding of adult learning principles are also important. Additionally, problem-solving, adaptability, and the ability to assess training needs are valuable for success in L&D roles.
What are the most commonly searched types of Learning Development jobs in Nicholson, PA? The most popular types of Learning Development jobs in Nicholson, PA are:
What job categories do people searching Learning Development Assistant jobs in Nicholson, PA look for? The top searched job categories for Learning Development Assistant jobs in Nicholson, PA are:
What cities near Nicholson, PA are hiring for Learning Development Assistant jobs? Cities near Nicholson, PA with the most Learning Development Assistant job openings:
Infographic showing various Learning Development Assistant job openings in Nicholson, PA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,311 per year, or $20.3 per hour.
Retail Customer Experience Team Lead

Retail Customer Experience Team Lead

Pencor Services

Carbondale, PA • On-site

$14.25 - $16/hr

Full-time

Medical, PTO

Posted 6 days ago

New


Job description

Company: Blue Ridge Communications
Shift: Monday-Friday, 8AM-5PM with alternating Saturdays 9AM-1PM
Pencor and its subsidiaries are Equal Opportunity Employers
Our passion at Blue Ridge is to keep our community connected through reliable High-Speed Internet (with HomeFi), Phone, and Video (Stream & Live TV) Technology. Servicing Northeastern Pennsylvania, we work hard every day to connect our customers to the people, places and things that matter the most.
We are currently seeking a Retail Customer Experience Team Lead to assist us in supporting our customer care teams through multiple channels. In this role, it is essential to be knowledgeable in our processes and services paired with a high degree of focus on the customer experience. We are looking for our candidate to have a collaborative approach and a business mindset. Quick learning and strong work ethics will be required.
Our ideal candidate will have customer service experience and have working knowledge of call center technology. The candidate will be expected to assist in supporting our teams' questions, be an advocate when implementing policies and procedures such as compliance, adherence of performance metrics and tam goals. Our candidate will assist in team efforts for continuous improvement, team huddles, and work on reports and documentation to assist all our supervisor team when requested. The candidate will help to create a positive and empowering team culture that is in line with our brand personality. In our everyday actions, we want to be representing our company in delivering on our promise of creating a trusted and valued connection - always!
The Lead will answer standard customer interactions as needed during high call volume situations and will assist in other duties assigned to them by their reporting leader. The candidate will collaborate with peer leads and will participate in feedback sessions on designated projects when needed.
The ideal candidate must maintain a positive demeanor and know how to tactfully respond to the most challenging situations. The position requires the skill and personality to respectfully care for our valued customers, while keeping the company's policies and guidelines in perspective. Strong leadership and people skills are necessary, as well as a strong desire to improve and create new solutions. We are looking for this candidate to have a passion for customer service and working for Blue Ridge. This candidate must be an admirable example for their Team at all times.
Our Contact Center Teams are diverse and uphold a personality that is fun, caring and approachable, yet practical to deliver results. Our brand promise is,"To Deliver a Trusted and Valued Connection - Always!" Our culture is rich with learning and growth opportunities. We provide weekly coaching with your dedicated leader and continuous training opportunities to ensure you feel supported in reaching your career goals. We are seeking dependability from our team members, with the ability to be flexible with your schedule on an as needed basis. Blue Ridge offers an impressive health insurance package to full-time employees, paid time off, tuition reimbursement and employee referral program.
Responsibilities include providing support to team on:
  • Company Policies and Procedures
  • Customer Service
  • Sales and Retention
  • Career development
  • Coaching/Mentoring and assistance in providing reviews and feedback
  • Troubleshooting our services and equipment
  • Teaching all proprietary software and resources to staff
  • Development of new hires after training is complete
  • Compiling statistical reports
  • Attending required training for self-development
  • Sending out email notifications to staff on reminders, changes, or upgrades
  • Attending necessary meetings
  • WFM and scheduling assistance
  • Batching
  • Ensuring proper cash handling procedures are implemented through tracking and processing payments, providing receipts with each transaction, and completing cash and check deposits
  • Resolve customer complaints/concerns through active listening, empathy, professionalism, and problem-solving
  • Being physically able to lift and carry up to 30 lbs. of equipment boxes
  • Handling of escalated customer situations
  • Handling agent inquires through online Slack Channel, support email, and managers phone line
  • Tracking escalation questions from our team to identify trends for training/coaching purposes
  • Working Zendesk and social media responses
  • Maintaining work order entry knowledge with assisting customers during dedicated inbound times
  • Participating in leadership meetings
  • Conducting customer follow ups
  • Assisting with testing and feedback on new processes and products
  • Traveling to assist at local offices within our group at the counter as needed
  • Other duties as needed

Qualifications:
  • High School Diploma or G.E.D
  • Established residency in Pennsylvania
  • Valid PA Driver's License and good driving record
  • Minimum of 1-year Telecommunications and/or Customer Service Experience
  • Working knowledge of iGlass, Five9, and CSR Controls
  • Working knowledge of BRC powered apps, equipment and services
  • Proficiency with Microsoft Office Suite, Adobe and PowerPoint
  • Proficiency using ICOMS/GUI /SLICC
  • Comfortable using Slack Channel preferred
  • Strong Order Entry Skills
  • Strong Coaching and Development Skills
  • Strong Sales & Retention Skills
  • Strong Communications Skills - Oral and Written
  • Strong Customer Service and Phone Soft Skills
  • Strong Problem Solving and Troubleshooting skills
  • Strong Time Management Skills
  • Strong Organizational Skills
  • Ability to work independently paired with good communication with peers and superiors
  • Ability to display strong teamwork
  • Ability to excel in a fast-paced environment
  • Ability to adapt to change and the changing needs of the company and departments
  • Ability to consistently portray a neat and professional appearance
  • Ability to represent a cooperative, professional and positive attitude towards customers, team members, peers and superiors
  • Ability to perform duties while adhering to company policies and procedures
  • Ability to create solutions and implement changes.
  • Ability to display innovation/creativity
  • Ability to work overtime when necessary
  • Ability to travel within our company service footprint as needed

*Deadline to apply is by 7/23/26