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Lead Voice Engineer Jobs (NOW HIRING)

... Lead, and provides guidance to subordinate team members. Minimum Qualifications: * BA/BS in ... * 5+ years relevant Voice and Video Engineer experience. * Expertise in configuring and ...

... for lead qualification, booking appointments, and resolving customer support inquiries without ... API integrations • Prompt engineering • Understanding of voice interface design • ...

... Lead, and provides guidance to subordinate team members. Minimum Qualifications: * BA/BS in ... Voice and Video Engineering experience. * Must possess current IAT Level II Certification for ...

... Lead, and provides guidance to subordinate team members. Minimum Qualifications: * BA/BS in ... * 5+ years relevant Voice and Video Engineer experience. * Expertise in configuring and ...

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ... Lead Engineering efforts of UC and Contact center Projects * Maintain and support Cisco's IP ...

Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ... Lead Engineering efforts of UC and Contact center Projects * Maintain and support Cisco's IP ...

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Lead Voice Engineer information

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$42.5K

$123.8K

$180.5K

How much do lead voice engineer jobs pay per year?

As of Jul 22, 2026, the average yearly pay for lead voice engineer in the United States is $123,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $135,000.00 per year, depending on experience, location, and employer.

What is the difference between Lead Voice Engineer vs Voice Engineer?

AspectLead Voice EngineerVoice Engineer
CredentialsTypically requires a bachelor's degree in telecommunications, computer science, or related field; certifications like CCNA, CCNP, or Cisco Voice certifications are common.Similar educational background and certifications as Lead Voice Engineer, often with less experience required.
Work EnvironmentLeads voice network projects, manages teams, and oversees deployment and troubleshooting of voice systems.Focuses on configuring, testing, and maintaining voice communication systems under supervision.
Employer & Industry UsageFound in telecom companies, large enterprises, and IT service providers, often in leadership roles.Common in similar settings, primarily involved in technical implementation and support.

The main difference between a Lead Voice Engineer and a Voice Engineer lies in leadership responsibilities and project oversight. Lead Voice Engineers typically manage teams and lead projects, while Voice Engineers focus on technical tasks and system maintenance. Both roles require similar certifications and work in comparable environments, but the Lead position involves more strategic and supervisory duties.

What are some common challenges Lead Voice Engineers face when managing large-scale voice infrastructure projects?

Lead Voice Engineers often encounter challenges such as ensuring seamless integration of new voice technologies with legacy systems, maintaining high availability and call quality, and addressing complex security concerns. Managing large-scale deployments requires effective coordination with network, security, and application teams, as well as troubleshooting issues that arise from diverse hardware and software environments. Staying current with evolving protocols and regulatory requirements is also essential, making adaptability and proactive problem-solving key to success in this role.

What does a Lead Voice Engineer do?

A Lead Voice Engineer is responsible for designing, implementing, and managing voice communication systems within an organization, such as VoIP, PBX, and unified communications platforms. They lead a team of engineers, oversee the technical aspects of voice infrastructure, and ensure high-quality, reliable voice services. Their role often includes troubleshooting complex issues, optimizing network performance, and coordinating with other IT departments to integrate voice solutions securely and efficiently.

What are the key skills and qualifications needed to thrive as a Lead Voice Engineer, and why are they important?

To thrive as a Lead Voice Engineer, you need deep expertise in VoIP technologies, network infrastructure, and telecommunication protocols, often supported by a relevant degree and certifications like CCNP Collaboration or equivalent. Familiarity with platforms such as Cisco Unified Communications Manager, SIP trunking, and network monitoring tools is essential. Strong problem-solving, leadership, and communication skills help you manage teams and collaborate across departments. These skills ensure the reliability, scalability, and security of voice communication systems critical to organizational operations.
More about Lead Voice Engineer jobs
What job categories do people searching Lead Voice Engineer jobs look for? The top searched job categories for Lead Voice Engineer jobs are:
Infographic showing various Lead Voice Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $123,784 per year, or $59.5 per hour.
Voice and Video Engineer

Voice and Video Engineer

MANTECH

Doral, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

28th of 215 rated software companies


Job description

hackajob is collaborating with MANTECH to connect them with exceptional professionals for this role.

MANTECH seeks a motivated, career and customer-oriented Voice and Video Engineer to join our team in Doral, FL

Responsibilities include but are not limited to:

  • Designs, implements, and maintains complex voice and video communication solutions, ensuring seamless and effective organizational communication.
  • Possesses in-depth knowledge of VoIP, video conferencing, unified communications platforms, and network infrastructure.
  • Provides technical leadership, develops communication strategies, and integrates voice and video solutions into the overall communications environment.
  • Designs and engineers scalable, reliable, and secure voice and video solutions to meet business requirements and develops architectural diagrams and technical specifications.
  • Evaluates and recommends new technologies, leads implementation and deployment of new systems, and collaborates with other IT staff for seamless integration.
  • Monitors system performance, analyzes usage, implements security measures, and provides expert technical support.
  • Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from the DoDIN Operations Lead, and provides guidance to subordinate team members.

Minimum Qualifications:

  • BA/BS in Computer Science, Information Technology, Business Administration, or a related field or 4 years of additional experience in lieu of degree.
  • 8+ years of professional experience
  • 5+ years relevant Voice and Video Engineer experience.
  • Expertise in configuring and troubleshooting various voice and video equipment, including IP phones, video conferencing endpoints, gateways, and call control systems.
  • Strong understanding of network infrastructure, including LAN/WAN, QoS, and security protocols.
  • In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g., VoIP, SIP, H.323, WebRTC). Extensive experience with VoIP systems, video conferencing platforms, and unified communications solutions
  • Must possess current IAT Level II Certification for example, Security+

Preferred Qualifications:

  • Master’s degree in Computer Science, Telecommunications, or a related field.
  • Knowledge of emerging voice and video technologies (e.g., cloud-based solutions, AI-powered video analytics). Experience with network automation and orchestration for voice and video systems.
  • Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator‒Associate.
  • Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
  • Working knowledge of technologies such as Land Mobile Radio, Satcom, Cabling and site surveys, inside and outside Plant and Point to Point.

Clearance Requirements:

  • Must have an active Secret clearance
  • Must be eligible to obtain a TS/SCI clearance.

Physical Requirements:

  • Must be able to be in a stationary position more than 50% of the time 
  • Must be able to communicate, converse, and exchange information with peers and senior personnel 
  • Constantly operates a computer and other office productivity machinery, such as a computer 
  • The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc

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