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Lead Voice Engineer Jobs (NOW HIRING)

Canary Technologies Corp

Voice Lead Engineer

About the Role We're looking for a Lead Engineer to drive the next phase of Canary's Voice AI product - the platform that handles guest calls for hotels end-to-end, from reservations and ...

Kinder Morgan

Senior IT Voice Engineer

Houston, TX · On-site

What We Are Looking For We are seeking a Senior IT Voice Engineer for our enterprise voice and ... lead complex voice migrations while maintaining operational stability. What You Will Do ...

ServiceTitan

Voice Operations Engineer

Glendale, CA · On-site +1

As a Voice Operations Engineer, you will own the reliability, performance, and evolution of our ... Lead post-incident reviews and drive root-cause analysis to prevent recurrence. * Collaborate with ...

Sandy Mac Evolution

Voice and Video Engineer

Doral, FL · On-site

$130K/yr

Voice and Video Engineer Location: Doral, FL Salary: $130,000 - $132,000 Clearance Required: Active ... • Lead implementation and deployment of new systems and enhancements. • Collaborate with ...

ATG

Voice and Video Engineer

Doral, FL · On-site

... engineering, integration, deployment and operation of state-of-the-art command and control and ... Lead implementation and deployment efforts for new voice and video communication systems. • ...

Cresta

Lead Engineer - AI Agent Voice Experience

OR · On-site +1

About the role We are looking for a Lead Engineer, AI Agent Voice Experience to help build the next generation of AI-powered voice systems for the contact center. In this role, you will work at the ...

MANTECH

Voice and Video Engineer

Doral, FL

... Lead, and provides guidance to subordinate team members. Minimum Qualifications: * BA/BS in ... Voice and Video Engineering experience. * Must possess current IAT Level II Certification for ...

AmeriSave Mortgage Corp.

Voice Bot Engineer

$120K - $140K/yr

What We're Looking For: We're seeking an experienced and inventive Voice Bot Engineer to lead the design, development, and deployment of intelligent voice bot systems across our customer service ...

AmeriSave Mortgage Corp.

$120K - $140K/yr

What We're Looking For: We're seeking an experienced and inventive Voice Bot Engineer to lead the design, development, and deployment of intelligent voice bot systems across our customer service ...

Govcio LLC

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

... Lead, and provides guidance to subordinate team members. Qualifications High School with 10+ years ... must be relevant voice and video engineering experience. * Expertise in configuring and ...

Govcio LLC

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

... Operations Lead, and provides guidance to subordinate team members. Qualifications: High School ... must be relevant voice and video engineering experience. * Expertise in configuring and ...

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All JobsLead Voice Engineer Jobs

Lead Voice Engineer information

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$42.5K

$123.8K

$180.5K

How much do lead voice engineer jobs pay per year?

As of Jul 22, 2026, the average yearly pay for lead voice engineer in the United States is $123,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $135,000.00 per year, depending on experience, location, and employer.

What is the difference between Lead Voice Engineer vs Voice Engineer?

AspectLead Voice EngineerVoice Engineer
CredentialsTypically requires a bachelor's degree in telecommunications, computer science, or related field; certifications like CCNA, CCNP, or Cisco Voice certifications are common.Similar educational background and certifications as Lead Voice Engineer, often with less experience required.
Work EnvironmentLeads voice network projects, manages teams, and oversees deployment and troubleshooting of voice systems.Focuses on configuring, testing, and maintaining voice communication systems under supervision.
Employer & Industry UsageFound in telecom companies, large enterprises, and IT service providers, often in leadership roles.Common in similar settings, primarily involved in technical implementation and support.

The main difference between a Lead Voice Engineer and a Voice Engineer lies in leadership responsibilities and project oversight. Lead Voice Engineers typically manage teams and lead projects, while Voice Engineers focus on technical tasks and system maintenance. Both roles require similar certifications and work in comparable environments, but the Lead position involves more strategic and supervisory duties.

What are some common challenges Lead Voice Engineers face when managing large-scale voice infrastructure projects?

Lead Voice Engineers often encounter challenges such as ensuring seamless integration of new voice technologies with legacy systems, maintaining high availability and call quality, and addressing complex security concerns. Managing large-scale deployments requires effective coordination with network, security, and application teams, as well as troubleshooting issues that arise from diverse hardware and software environments. Staying current with evolving protocols and regulatory requirements is also essential, making adaptability and proactive problem-solving key to success in this role.

What does a Lead Voice Engineer do?

A Lead Voice Engineer is responsible for designing, implementing, and managing voice communication systems within an organization, such as VoIP, PBX, and unified communications platforms. They lead a team of engineers, oversee the technical aspects of voice infrastructure, and ensure high-quality, reliable voice services. Their role often includes troubleshooting complex issues, optimizing network performance, and coordinating with other IT departments to integrate voice solutions securely and efficiently.

What are the key skills and qualifications needed to thrive as a Lead Voice Engineer, and why are they important?

To thrive as a Lead Voice Engineer, you need deep expertise in VoIP technologies, network infrastructure, and telecommunication protocols, often supported by a relevant degree and certifications like CCNP Collaboration or equivalent. Familiarity with platforms such as Cisco Unified Communications Manager, SIP trunking, and network monitoring tools is essential. Strong problem-solving, leadership, and communication skills help you manage teams and collaborate across departments. These skills ensure the reliability, scalability, and security of voice communication systems critical to organizational operations.
More about Lead Voice Engineer jobs
What job categories do people searching Lead Voice Engineer jobs look for? The top searched job categories for Lead Voice Engineer jobs are:
Lead Voice Engineer jobs near you
Infographic showing various Lead Voice Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $123,784 per year, or $59.5 per hour.
Voice Lead Engineer

Voice Lead Engineer

Canary Technologies Corp

Remote

Full-time

Re-posted 27 days ago

Job description

About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
We're looking for a Lead Engineer to drive the next phase of Canary's Voice AI product - the platform that handles guest calls for hotels end-to-end, from reservations and modifications to service requests and intelligent transfers. You'll own the architecture of a real-time, telephony-grounded system. You'll lead a pod of engineers, set the bar as a hands-on IC, and partner closely with Product to ship voice experiences that operate reliably at scale across major hospitality brands. The systems you design will speak directly to guests, so passion and discipline around quality, latency, and operational excellence are essential.
Responsibilities
  • Directly manage a pod of engineers responsible for Canary's Voice AI product, including inbound call handling, reservation booking and modification flows, service request creation, and intelligent call transfer
  • Set an example as an IC in terms of both the quality and velocity of code that you ship
  • Own the architecture and its evolution across telephony integrations (Twilio, Bandwidth, etc), real-time AI components (Deepgram, ElevenLabs, OpenAI), and integration points with PMS Gateway, CRS Gateway, and the Ticket Gateway
  • Drive measurable improvements in call containment, transfer quality, latency, and cost-per-call by deeply understanding metrics and how hotels and guests use the product
  • Partner closely with Product Managers to inform roadmap and prioritization, with a strong voice on product decisions for the Voice AI surface area
  • Independently mentor and advise engineers in the pod, and build engineering execution plans, break down work, and assign it across the team
  • Run pod processes autonomously and escalate appropriately when required
  • Participate in hiring and interviewing for the Voice AI team and broader engineering org

Qualifications
  • 8+ years of a strong engineering background
  • 2+ years of proven experience of leading successful engineering teams
  • Solid knowledge of developing backend applications
  • Hands-on experience building real-time or streaming systems - voice, audio, video, or low-latency event-driven services
  • Have a strong demonstrated ability to ship high-quality products that operate reliably at scale
  • Self-motivated, collaborative, and diligent work ethic
  • Excellent communication skills. You love being part of a diverse team, building consensus, and establishing credibility. You are a Class-A communicator: curious, thoughtful, clear, and (mostly) correct
  • Comfort with ambiguity and is eager to embrace ownership and accountability
  • Bonus: Experience with conversational AI, LLM agent frameworks (e.g. LiveKit Agents, Pipecat), telephony (Twilio, SIP), ASR/TTS providers (Deepgram, ElevenLabs, Cartesia), or evaluations / testing harnesses for agentic systems

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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