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Lead Front Desk Representative Jobs (NOW HIRING)

Front Desk Representative

Sedona, AZ · On-site

$14.25 - $17.25/hr

As a Front Desk Representative, you will be the first point of contact; greeting and checking in patients, scheduling appointments, answering phone calls, and collect payment. The ideal candidate is ...

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

Front Desk Representative

Ashburn, VA · On-site

$15 - $18.50/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

Lead Front Desk Associate We are looking for a positive Lead Front Desk Associate who knows how to lead by example. As a Front Desk Lead, you are the example to the rest of the front desk team who ...

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

Front Desk Representative

Phoenix, AZ · On-site

$14.75 - $17.75/hr

We are seeking a friendly, professional, and highly organized Front Desk Representative to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors ...

Front Desk Representative

Phoenix, AZ

$14.75 - $17.75/hr

We are seeking a friendly, professional, and highly organized Front Desk Representative to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors ...

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Lead Front Desk Representative information

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How much do lead front desk representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for lead front desk representative in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does a lead front desk representative do?

A Lead Front Desk Representative oversees the daily operations of a front desk team, ensuring excellent customer service for guests or clients. They manage scheduling, train new staff, handle escalated customer concerns, and ensure that company policies and procedures are followed. In addition to performing standard front desk duties like checking in guests and answering inquiries, they often act as the main point of contact between front desk staff and management.

How does a lead front desk representative typically balance administrative duties with supervising the front desk team?

A Lead Front Desk Representative often splits their time between handling daily administrative tasks—such as scheduling, reporting, and managing guest inquiries—and providing guidance and support to the front desk staff. This balance requires strong organizational skills and the ability to delegate tasks effectively while ensuring excellent customer service standards are maintained. Regular communication with team members and other departments is key to resolving issues promptly and maintaining a smooth front desk operation. Many leads also conduct brief training sessions, coach team members, and monitor performance to encourage professional growth within the team.

What are the key skills and qualifications needed to thrive as a lead front desk representative, and why are they important?

To thrive as a Lead Front Desk Representative, you need strong customer service skills, organizational abilities, and experience in hospitality or office environments, often supported by a high school diploma or equivalent. Familiarity with reservation software, multi-line phone systems, and office management tools is typically required. Exceptional communication, problem-solving, and leadership skills help you manage guest interactions and support your front desk team. These skills ensure smooth front-desk operations, positive guest experiences, and effective team coordination.

What is the difference between Lead Front Desk Representative vs Front Desk Associate?

AspectLead Front Desk RepresentativeFront Desk Associate
CredentialsHigh school diploma, experience in customer service, possibly certification in hospitality or office managementHigh school diploma or equivalent, basic customer service skills
Work EnvironmentFront desk in hotels, clinics, or corporate offices, overseeing team activitiesFront desk in similar settings, handling guest or client interactions
ResponsibilitiesSupervising staff, managing check-ins/outs, resolving issues, trainingGreeting visitors, answering phones, basic administrative tasks

The Lead Front Desk Representative typically has more experience, supervisory duties, and responsibilities for team management, whereas the Front Desk Associate focuses on direct guest or client interactions and administrative support. Both roles are essential in customer service environments but differ in scope and leadership level.

How much is the salary of a lead front desk representative?

The salary of a lead front desk representative typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. They often oversee front desk staff, handle customer service, and may require strong communication and organizational skills.

What is a lead front desk representative?

A lead front desk representative is a supervisory role responsible for managing front desk operations, overseeing staff, and ensuring excellent customer service. They often handle scheduling, training, and conflict resolution, and typically require strong communication and organizational skills.

What is the role of a lead front desk representative?

A lead front desk representative oversees the front desk operations, supervises staff, and ensures excellent customer service. They handle guest inquiries, manage scheduling, and may assist with administrative tasks using office software. Strong communication and leadership skills are essential for this role.
More about Lead Front Desk Representative jobs

What cities are hiring for Lead Front Desk Representative jobs?

Cities with the most Lead Front Desk Representative job openings:

Front Desk Representative

Sedona Eye Care PC

Sedona, AZ • On-site

$14.25 - $17.25/hr

Other

Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Vision insurance

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join our family practice. As a Front Desk Representative, you will be the first point of contact; greeting and checking in patients, scheduling appointments, answering phone calls, and collect payment. The ideal candidate is detail oriented, organized and capable of multitasking in a busy environment with a kind disposition and excellent communication

Responsibilities

Greet patients as they arrive and provide explanation of needed paperwork and collect insurance information

Answer phone calls and schedule appointments

Assist patients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general patient service

Qualifications

Excellent communication skills with a commitment to service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills