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Lead Front Desk Representative Jobs (NOW HIRING)

Tru Boise West

Lead Front Desk Agent

Meridian, ID · On-site

$16/hr

We offer our Lead Front Desk Agent a competitive wage of $16 per hour . Benefits : * PTO * Vacation * Hilton employee discount THE INS AND OUTS OF BECOMING OUR LEAD FRONT DESK AGENT THE SCHEDULE:

Nexxaworks

Front Desk Representative

Atlanta, GA · On-site

$14.25 - $17.25/hr

Position Overview We are seeking a dedicated and personable Front Desk Representative to join our dynamic team. As the first point of contact for visitors and clients, the Front Desk Representative ...

Alphabe Insight Inc

Front Desk Representative

Atlanta, GA · On-site

$14.25 - $17.25/hr

Position Overview We are seeking a dedicated and personable Front Desk Representative to join our dynamic team. As the first point of contact for visitors and clients, the Front Desk Representative ...

Catch Vibe Voice

Front Desk Representative

Cleveland, OH · On-site

$48K - $51K/yr

Front Desk Representative At Catch Vibe Voice, we specialize in delivering exceptional communication experiences with a commitment to professionalism, precision, and client satisfaction. Our team ...

Mark Rink.

Front Desk Representative

Oklahoma City, OK · On-site

$17/hr

: We are seeking a friendly and professional Front Desk Representative to be the welcoming face of our organization. This role is essential in creating a positive first impression for our clients ...

Limitless East Marketing

Front Desk Representative

Atlanta, GA · On-site

$14.25 - $17.25/hr

Position Overview We are seeking a dedicated and personable Front Desk Representative to join our dynamic team. As the first point of contact for visitors and clients, the Front Desk Representative ...

Tru Boise West

Lead Front Desk Agent

Meridian, ID · On-site

$16/hr

We offer our Lead Front Desk Agent a competitive wage of $16 per hour . Benefits : * PTO * Vacation * Hilton employee discount THE INS AND OUTS OF BECOMING OUR LEAD FRONT DESK AGENT THE SCHEDULE:

Tru Boise West

Lead Front Desk Agent

Meridian, ID · On-site

$16/hr

We offer our Lead Front Desk Agent a competitive wage of $16 per hour.Benefits:PTOVacationHilton employee discountTHE INS AND OUTS OF BECOMING OUR LEAD FRONT DESK AGENTTHE SCHEDULE:This is a ...

Consider Posh Pro

Front Desk Representative

Oklahoma City, OK · On-site

$13.75 - $16.75/hr

We are seeking a friendly and professional Front Desk Representative to be the welcoming face of our organization. This role is essential in creating a positive first impression for our clients ...

UFC Gym

Front Desk Lead

Oxnard, CA · On-site

$17/hr

The Front Desk Lead is responsible providing superior customer service to our members and guests and through the daily management of a team of Front Desk Representatives. Duties include training ...

Lux Dental

Front Desk Representative

Delray Beach, FL · On-site

$13.75 - $17/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

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Lead Front Desk Representative information

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How much do lead front desk representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for lead front desk representative in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does a lead front desk representative do?

A Lead Front Desk Representative oversees the daily operations of a front desk team, ensuring excellent customer service for guests or clients. They manage scheduling, train new staff, handle escalated customer concerns, and ensure that company policies and procedures are followed. In addition to performing standard front desk duties like checking in guests and answering inquiries, they often act as the main point of contact between front desk staff and management.

How does a lead front desk representative typically balance administrative duties with supervising the front desk team?

A Lead Front Desk Representative often splits their time between handling daily administrative tasks—such as scheduling, reporting, and managing guest inquiries—and providing guidance and support to the front desk staff. This balance requires strong organizational skills and the ability to delegate tasks effectively while ensuring excellent customer service standards are maintained. Regular communication with team members and other departments is key to resolving issues promptly and maintaining a smooth front desk operation. Many leads also conduct brief training sessions, coach team members, and monitor performance to encourage professional growth within the team.

What are the key skills and qualifications needed to thrive as a lead front desk representative, and why are they important?

To thrive as a Lead Front Desk Representative, you need strong customer service skills, organizational abilities, and experience in hospitality or office environments, often supported by a high school diploma or equivalent. Familiarity with reservation software, multi-line phone systems, and office management tools is typically required. Exceptional communication, problem-solving, and leadership skills help you manage guest interactions and support your front desk team. These skills ensure smooth front-desk operations, positive guest experiences, and effective team coordination.

What is the difference between Lead Front Desk Representative vs Front Desk Associate?

AspectLead Front Desk RepresentativeFront Desk Associate
CredentialsHigh school diploma, experience in customer service, possibly certification in hospitality or office managementHigh school diploma or equivalent, basic customer service skills
Work EnvironmentFront desk in hotels, clinics, or corporate offices, overseeing team activitiesFront desk in similar settings, handling guest or client interactions
ResponsibilitiesSupervising staff, managing check-ins/outs, resolving issues, trainingGreeting visitors, answering phones, basic administrative tasks

The Lead Front Desk Representative typically has more experience, supervisory duties, and responsibilities for team management, whereas the Front Desk Associate focuses on direct guest or client interactions and administrative support. Both roles are essential in customer service environments but differ in scope and leadership level.

How much is the salary of a lead front desk representative?

The salary of a lead front desk representative typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. They often oversee front desk staff, handle customer service, and may require strong communication and organizational skills.

What is a lead front desk representative?

A lead front desk representative is a supervisory role responsible for managing front desk operations, overseeing staff, and ensuring excellent customer service. They often handle scheduling, training, and conflict resolution, and typically require strong communication and organizational skills.

What is the role of a lead front desk representative?

A lead front desk representative oversees the front desk operations, supervises staff, and ensures excellent customer service. They handle guest inquiries, manage scheduling, and may assist with administrative tasks using office software. Strong communication and leadership skills are essential for this role.
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Lead Front Desk Representative jobs near you

Lead Front Desk Agent

Tru Boise West

Meridian, ID • On-site

$16/hr

Full-time

PTO

Re-posted 27 days ago

Job description

Do you take pride in delivering exceptional guest service while confidently leading a team from the front? Are you the person others rely on to keep things running smoothly during busy shifts? TRU by Hilton Boise West in Meridian, ID is looking for a full-time Lead Front Desk Agent who is ready to bring energy, leadership, and professionalism to every guest interaction. If you're ready to grow your hospitality career in a rewarding, hands-on role, apply today!
Pay: We offer our Lead Front Desk Agent a competitive wage of $16 per hour.
Benefits:
  • PTO
  • Vacation
  • Hilton employee discount

THE INS AND OUTS OF BECOMING OUR LEAD FRONT DESK AGENT
THE SCHEDULE:
This is a full-time position, 32-40 hours per week, with required availability for AM, 7 AM-3 PM, mid, 11 AM-7 PM, and PM, 3 PM-11 PM, shifts based on hotel needs.
YOUR ROLE:
As our Lead Front Desk Agent, you'll support the Guest Services Manager while ensuring the front desk operates smoothly and efficiently. You'll guide and motivate team members, step in to cover shifts when needed, and quickly resolve guest concerns with professionalism and care. Each day will bring variety, from welcoming guests and managing check-ins to problem-solving unexpected challenges.
OUR REQUIREMENTS:
  • Hotel or hospitality experience
  • Proficiency with computers

Experience with Hilton is preferred.
JOIN US AT TRU BY HILTON BOISE WEST
At TRU by Hilton Boise West, we're more than a hotel; we're a community of hospitality enthusiasts dedicated to creating genuine connections. Our mission is simple: to turn every stay into an unforgettable experience. We value diversity, embrace creativity, and foster a culture where every team member is a star in our constellation of success. Join us, and be a part of a team that makes hospitality an art form!
Don't wait to grow your career in a role that makes an impact every day. Apply now! Our initial application process is quick, simple, and mobile-friendly.

Apply