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Lead Front Desk Representative Jobs (NOW HIRING)

Alphabe Insight

Front Desk Representative

Boston, MA · On-site

$16 - $19.50/hr

Front Desk Representative At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We ...

Alphabe Insight

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

Front Desk Representative Signal Tru Brand is seeking a professional and dependable Front Desk Representative to be the first point of contact for our clients, partners, and visitors. The ideal ...

Neuromicrospine PLLC

Front Desk Representative

Pensacola, FL

$14 - $17/hr

As a Front Desk Representative, you will be the first point of contact for our clients. This position requires strong customer service skills, attention to detail, and experience with insurance ...

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Alphabe Insight

Front Desk Representative

Cleveland, OH · On-site

$48K - $51K/yr

Front Desk Representative At Catch Vibe Voice, we specialize in delivering exceptional communication experiences with a commitment to professionalism, precision, and client satisfaction. Our team ...

UFC Gym

Front Desk Lead

Oxnard, CA

$17/hr

The Front Desk Lead is responsible providing superior customer service to our members and guests and through the daily management of a team of Front Desk Representatives. Duties include training ...

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UPPERKUTS BOXING CLUB

Front Desk Representative

Ashland, MA · On-site

$15.25 - $18.50/hr

The Front Desk Representative plays a key role in creating a positive first impression and ensuring smooth daily operations at the front desk. You will work closely with membership services, trainers ...

UPPERKUTS BOXING CLUB

Front Desk Representative

Ashland, MA · On-site

$15.25 - $18.50/hr

The Front Desk Representative plays a key role in creating a positive first impression and ensuring smooth daily operations at the front desk. You will work closely with membership services, trainers ...

Apply Early

Incentive Services Inc.

Front Desk Representative

Edina, MN · On-site

$15.25 - $18.50/hr

Role Description The Front Desk Representative is a full-time, on-site role based in Edina, MN. This role is responsible for greeting visitors, answering and directing phone calls, and serving as the ...

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Lead Front Desk Representative information

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How much do lead front desk representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for lead front desk representative in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does a Lead Front Desk Representative do?

A Lead Front Desk Representative oversees the daily operations of a front desk team, ensuring excellent customer service for guests or clients. They manage scheduling, train new staff, handle escalated customer concerns, and ensure that company policies and procedures are followed. In addition to performing standard front desk duties like checking in guests and answering inquiries, they often act as the main point of contact between front desk staff and management.

How does a Lead Front Desk Representative typically balance administrative duties with supervising the front desk team?

A Lead Front Desk Representative often splits their time between handling daily administrative tasks—such as scheduling, reporting, and managing guest inquiries—and providing guidance and support to the front desk staff. This balance requires strong organizational skills and the ability to delegate tasks effectively while ensuring excellent customer service standards are maintained. Regular communication with team members and other departments is key to resolving issues promptly and maintaining a smooth front desk operation. Many leads also conduct brief training sessions, coach team members, and monitor performance to encourage professional growth within the team.

What are your top 3 skills suitable for a front office role?

A Lead Front Desk Representative should have strong communication skills to interact effectively with clients and staff, organizational abilities to manage multiple tasks efficiently, and proficiency with office management tools such as scheduling software and phone systems. These skills ensure smooth front desk operations and excellent customer service.

What is the difference between Lead Front Desk Representative vs Front Desk Associate?

AspectLead Front Desk RepresentativeFront Desk Associate
CredentialsHigh school diploma, experience in customer service, possibly certification in hospitality or office managementHigh school diploma or equivalent, basic customer service skills
Work EnvironmentFront desk in hotels, clinics, or corporate offices, overseeing team activitiesFront desk in similar settings, handling guest or client interactions
ResponsibilitiesSupervising staff, managing check-ins/outs, resolving issues, trainingGreeting visitors, answering phones, basic administrative tasks

The Lead Front Desk Representative typically has more experience, supervisory duties, and responsibilities for team management, whereas the Front Desk Associate focuses on direct guest or client interactions and administrative support. Both roles are essential in customer service environments but differ in scope and leadership level.

What does a lead receptionist do?

A lead front desk representative oversees daily front desk operations, manages receptionist staff, and ensures excellent customer service. They often handle scheduling, address escalated issues, and coordinate communication between departments using office management tools. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Lead Front Desk Representative, and why are they important?

To thrive as a Lead Front Desk Representative, you need strong customer service skills, organizational abilities, and experience in hospitality or office environments, often supported by a high school diploma or equivalent. Familiarity with reservation software, multi-line phone systems, and office management tools is typically required. Exceptional communication, problem-solving, and leadership skills help you manage guest interactions and support your front desk team. These skills ensure smooth front-desk operations, positive guest experiences, and effective team coordination.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries, with salaries reaching over $50,000 annually. Advanced skills, certifications, and experience in management or specific fields can lead to higher compensation for front desk professionals.

What does a front desk lead do?

A front desk lead oversees the front desk operations, supervises staff, and ensures excellent customer service. They handle guest inquiries, manage schedules, and may use reservation or communication systems to coordinate daily activities.
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Lead Front Desk Representative jobs near you
Front Desk Representative

Front Desk Representative

Legacy Ventures LLC

Corpus Christi, TX • On-site

$12.25 - $14.75/hr

Other

Posted 3 days ago

Job description

Front Desk Representative - Lively Beach Resort

Lively Beach Resort (LHP LB1) - Corpus Christi, TX

Overview

Category Hospitality - Hotel

Front Desk Representative

Summary: Front Desk Representatives are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.

Qualifications

Key Responsibilities:

  • Greet and register guests, assign rooms, and process payments
  • Handle reservations, incoming calls, messages, and guest inquiries
  • Provide local area information and assist with dining, transportation, and tour arrangements
  • Maintain accurate guest records and perform shift reports
  • Ensure all guest requests are addressed promptly and courteously
  • Promote hotel services using suggestive selling to maximize revenue
  • Follow service standards, dress code, and safety procedures
  • Assist with front desk operations, including PBX and reservationist duties as needed
  • Create a welcoming environment through professional communication and attention to detail.

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