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Lead Front Desk Representative Jobs (NOW HIRING)

TEC/MFE

Front Desk Representative

Dallas, TX · On-site

$14.75 - $18/hr

Front Desk Representative Position We're seeking an energetic, motivated and friendly Front Desk Representative to join our team. From greeting patients to answering phone calls, you'll be one of the ...

TEC/MFE

Front Desk Representative

Midlothian, TX · On-site

$13.75 - $16.75/hr

Front Desk Representative Position We're seeking an energetic, motivated and friendly Front Desk Representative to join our team. From greeting patients to answering phone calls, you'll be one of the ...

TEC/MFE

Front Desk Representative

Midlothian, TX · On-site

$13.75 - $16.75/hr

Front Desk Representative Position We're seeking an energetic, motivated and friendly Front Desk Representative to join our team. From greeting patients to answering phone calls, you'll be one of the ...

Alphabe Insight

Front Desk Representative

Oklahoma City, OK · On-site

$13.75 - $16.75/hr

Front Desk Representative At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales.

Alphabe Insight

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

Front Desk Representative Signal Tru Brand is seeking a professional and dependable Front Desk Representative to be the first point of contact for our clients, partners, and visitors. The ideal ...

Alphabe Insight

Front Desk Representative

Cleveland, OH · On-site

$48K - $51K/yr

Front Desk Representative At Catch Vibe Voice, we specialize in delivering exceptional communication experiences with a commitment to professionalism, precision, and client satisfaction. Our team ...

Tru Boise West

Lead Front Desk Agent

Meridian, ID · On-site

$16/hr

We offer our Lead Front Desk Agent a competitive wage of $16 per hour . Benefits : * PTO * Vacation * Hilton employee discount THE INS AND OUTS OF BECOMING OUR LEAD FRONT DESK AGENT THE SCHEDULE:

Tru Boise West

Lead Front Desk Agent

Meridian, ID · On-site

$16/hr

We offer our Lead Front Desk Agent a competitive wage of $16 per hour.Benefits:PTOVacationHilton employee discountTHE INS AND OUTS OF BECOMING OUR LEAD FRONT DESK AGENTTHE SCHEDULE:This is a ...

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Lead Front Desk Representative information

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How much do lead front desk representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for lead front desk representative in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does a lead front desk representative do?

A Lead Front Desk Representative oversees the daily operations of a front desk team, ensuring excellent customer service for guests or clients. They manage scheduling, train new staff, handle escalated customer concerns, and ensure that company policies and procedures are followed. In addition to performing standard front desk duties like checking in guests and answering inquiries, they often act as the main point of contact between front desk staff and management.

How does a lead front desk representative typically balance administrative duties with supervising the front desk team?

A Lead Front Desk Representative often splits their time between handling daily administrative tasks—such as scheduling, reporting, and managing guest inquiries—and providing guidance and support to the front desk staff. This balance requires strong organizational skills and the ability to delegate tasks effectively while ensuring excellent customer service standards are maintained. Regular communication with team members and other departments is key to resolving issues promptly and maintaining a smooth front desk operation. Many leads also conduct brief training sessions, coach team members, and monitor performance to encourage professional growth within the team.

What is the difference between Lead Front Desk Representative vs Front Desk Associate?

AspectLead Front Desk RepresentativeFront Desk Associate
CredentialsHigh school diploma, experience in customer service, possibly certification in hospitality or office managementHigh school diploma or equivalent, basic customer service skills
Work EnvironmentFront desk in hotels, clinics, or corporate offices, overseeing team activitiesFront desk in similar settings, handling guest or client interactions
ResponsibilitiesSupervising staff, managing check-ins/outs, resolving issues, trainingGreeting visitors, answering phones, basic administrative tasks

The Lead Front Desk Representative typically has more experience, supervisory duties, and responsibilities for team management, whereas the Front Desk Associate focuses on direct guest or client interactions and administrative support. Both roles are essential in customer service environments but differ in scope and leadership level.

What are the key skills and qualifications needed to thrive as a lead front desk representative, and why are they important?

To thrive as a Lead Front Desk Representative, you need strong customer service skills, organizational abilities, and experience in hospitality or office environments, often supported by a high school diploma or equivalent. Familiarity with reservation software, multi-line phone systems, and office management tools is typically required. Exceptional communication, problem-solving, and leadership skills help you manage guest interactions and support your front desk team. These skills ensure smooth front-desk operations, positive guest experiences, and effective team coordination.
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Lead Front Desk Representative jobs near you

Lead Front Desk Representative (Thursday-Monday)

Kisco Senior Living

Washington, DC • On-site

$25.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Kisco Senior Living rating

7.9

Company rating: 7.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

4th of 240 rated social care providers

Job description

Job Description

The Lead Front Desk Representative @ The Fitzgerald provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. 

Schedule: Thursday-Monday 7am - 3:30pm and 11am - 7:30pm

What will I do every day?

  • Monitor residents and guests coming in and out of the community
  • Assist residents with requests as needed  
  • Answer incoming calls
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel

What will I need to be successful in this role?

  • Bring a smile to work every day
  • Have excellent customer service skills
  • 6 months to 1 year of front desk, receptionist or resident relations experience
  • High school diploma or GED preferred
  • Senior Living experience a plus
  • Hotel experience a plus 
  • Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
  • Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

What's in it for me? (Great Question!)

  • Pay: 25.00-$25.50/Hr
  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

*Kisco Senior Living is an Equal Opportunity Employer

Employment Type: FULL_TIME

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