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Lead Front Desk Representative Jobs (NOW HIRING)

Alphabe Insight

Front Desk Representative

Los Angeles, CA

$16 - $19.50/hr

Front Desk Representative Full-time Compensation: USD 17 - USD 27 - hourly Company Description About Us Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day.

New

Alphabe Insight

Front Desk Representative

Oklahoma City, OK

$13.75 - $16.75/hr

Front Desk Representative We are looking for a friendly and professional Front Desk Representative to support front office operations and provide a welcoming experience for visitors and clients. This ...

Alphabe Insight

Front Desk Representative

Columbus, OH · On-site

$13.75 - $16.75/hr

Front Desk Representative At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales.

Alphabe Insight

Front Desk Representative

Chicago, IL

$40K - $43K/yr

Front Desk Representative At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives on ...

Alphabe Insight

Front Desk Representative

Cleveland, OH · On-site

$48K - $51K/yr

Front Desk Representative At Catch Vibe Voice, we specialize in delivering exceptional communication experiences with a commitment to professionalism, precision, and client satisfaction. Our team ...

UPPERKUTS BOXING CLUB

Front Desk Representative

Ashland, MA · On-site

$15.25 - $18.50/hr

The Front Desk Representative plays a key role in creating a positive first impression and ensuring smooth daily operations at the front desk. You will work closely with membership services, trainers ...

UFC Gym

Front Desk Lead

Oxnard, CA

$17/hr

The Front Desk Lead is responsible providing superior customer service to our members and guests and through the daily management of a team of Front Desk Representatives. Duties include training ...

UPPERKUTS BOXING CLUB

Front Desk Representative

Ashland, MA · On-site

$15.25 - $18.50/hr

The Front Desk Representative plays a key role in creating a positive first impression and ensuring smooth daily operations at the front desk. You will work closely with membership services, trainers ...

UpperKuts Boxing Club

Front Desk Representative

Ashland, MA

$15.25 - $18.50/hr

The Front Desk Representative plays a key role in creating a positive first impression and ensuring smooth daily operations at the front desk. You will work closely with membership services, trainers ...

Sedona Eye Care PC

Front Desk Representative

Sedona, AZ

$14.25 - $17.25/hr

As a Front Desk Representative, you will be the first point of contact. Greeting and checking in patients, scheduling appointments, answering phone calls, and collect payment. The ideal candidate is ...

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All JobsLead Front Desk Representative Jobs

Lead Front Desk Representative information

See salary details

$10

$18

$25

How much do lead front desk representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for lead front desk representative in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does a Lead Front Desk Representative do?

A Lead Front Desk Representative oversees the daily operations of a front desk team, ensuring excellent customer service for guests or clients. They manage scheduling, train new staff, handle escalated customer concerns, and ensure that company policies and procedures are followed. In addition to performing standard front desk duties like checking in guests and answering inquiries, they often act as the main point of contact between front desk staff and management.

How does a Lead Front Desk Representative typically balance administrative duties with supervising the front desk team?

A Lead Front Desk Representative often splits their time between handling daily administrative tasks—such as scheduling, reporting, and managing guest inquiries—and providing guidance and support to the front desk staff. This balance requires strong organizational skills and the ability to delegate tasks effectively while ensuring excellent customer service standards are maintained. Regular communication with team members and other departments is key to resolving issues promptly and maintaining a smooth front desk operation. Many leads also conduct brief training sessions, coach team members, and monitor performance to encourage professional growth within the team.

What is the difference between Lead Front Desk Representative vs Front Desk Associate?

AspectLead Front Desk RepresentativeFront Desk Associate
CredentialsHigh school diploma, experience in customer service, possibly certification in hospitality or office managementHigh school diploma or equivalent, basic customer service skills
Work EnvironmentFront desk in hotels, clinics, or corporate offices, overseeing team activitiesFront desk in similar settings, handling guest or client interactions
ResponsibilitiesSupervising staff, managing check-ins/outs, resolving issues, trainingGreeting visitors, answering phones, basic administrative tasks

The Lead Front Desk Representative typically has more experience, supervisory duties, and responsibilities for team management, whereas the Front Desk Associate focuses on direct guest or client interactions and administrative support. Both roles are essential in customer service environments but differ in scope and leadership level.

What are the key skills and qualifications needed to thrive as a Lead Front Desk Representative, and why are they important?

To thrive as a Lead Front Desk Representative, you need strong customer service skills, organizational abilities, and experience in hospitality or office environments, often supported by a high school diploma or equivalent. Familiarity with reservation software, multi-line phone systems, and office management tools is typically required. Exceptional communication, problem-solving, and leadership skills help you manage guest interactions and support your front desk team. These skills ensure smooth front-desk operations, positive guest experiences, and effective team coordination.
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Lead Front Desk Representative jobs near you

Front Desk Representative

Walters & Associates Insurance

Kenai, AK • On-site

$17 - $20/hr

Full-time

Life, Retirement, PTO

Posted 15 days ago

Job description

Front Desk Representative duties and responsibilities

                Keep front desk area clean; tidy and supplied with all the necessary supplies

                Greet, communicate with and welcome guests

                Answer all incoming calls, redirect calls when needed, send calls to voicemail

                Prepare and manage outgoing mail; keep postage account full and available

                Monitor, sort and forward emails, faxes and voicemails

                Monitor front desk supplies, advise when necessary to reorder

                Update customer’s records in Hawksoft database, such as emails, address and phone information

                Take information for quotes, including Homeowners, Auto, Boat, ATV, Motorcycles, et.

                Sort and put commercial lines policies in binding combs for distribution to insureds.

Front Desk Representative job requirements and qualifications

                One year experience as Front Desk Representative

                Hands on experience with office machines, such as fax, calculator, printer and computer

                Knowledge of office dynamics

                Working knowledge of Microsoft Office

                Sense of ownership and pride in your performance and its impact on company’s success

                Critical thinker and problem- solving skills

                Team player

                Good time-management skills

                Great interpersonal and communication skills

                Customer-oriented mindset

                High School diploma or equivalent required

                Able to understand and maintain electronic files of customers and the filing system