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Land Rover Service Advisor Jobs (NOW HIRING)

Land Rover of Tacoma

SERVICE ADVISOR

Fife, WA · On-site

$2.0K/wk

Land Rover Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of ...

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Land Rover Service Advisor information

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$45

How much do land rover service advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for land rover service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a Land Rover Service Advisor do?

A Land Rover Service Advisor acts as the main point of contact between customers and the service department at a Land Rover dealership or service center. They help customers schedule maintenance and repair appointments, explain recommended services, and provide cost estimates. Service Advisors also communicate with technicians to relay vehicle issues and keep customers updated on the status of their vehicles. Their goal is to ensure customers have a positive service experience and that their vehicles receive the necessary care.

Is it worth being a Land Rover Service Advisor?

A Land Rover Service Advisor plays a key role in customer service and vehicle maintenance, requiring good communication skills and technical knowledge of Land Rover models. The position offers opportunities for career growth, industry certifications, and a stable work environment, often with benefits and commission potential. Its worth depends on personal interest in automotive service and the desire to work in a luxury brand setting.

Do Land Rover Service Advisors make more money than mechanics?

Land Rover Service Advisors typically earn higher salaries than mechanics because they handle customer interactions, sales, and service recommendations, which often include commission or bonus structures. Mechanics usually have a fixed hourly wage or salary focused on technical repairs and diagnostics. Compensation can vary based on experience, location, and dealership policies.

What skills and qualifications are needed to be a Land Rover Service Advisor?

To thrive as a Land Rover Service Advisor, you need strong automotive knowledge, customer service experience, and often a background in dealership or service environments. Familiarity with dealership management systems (DMS), scheduling software, and possibly ASE certification are highly beneficial. Exceptional communication, organizational skills, and the ability to manage customer expectations set top performers apart. These skills are crucial for ensuring customer satisfaction, efficient service operations, and building long-term client relationships.

What is the difference between Land Rover Service Advisor vs Land Rover Service Technician?

AspectLand Rover Service AdvisorLand Rover Service Technician
CredentialsCustomer service skills, basic automotive knowledge, often certifications in service managementAutomotive repair certifications (e.g., ASE), technical training, experience with vehicle diagnostics
Work EnvironmentFront-of-house, interacting with customers, administrative tasksGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageUsed in dealerships, service centers, customer-facing rolesUsed in repair shops, dealerships, technical service departments

The main difference is that Land Rover Service Advisors focus on customer communication, scheduling, and administrative tasks, while Land Rover Service Technicians perform vehicle repairs and diagnostics. Both roles are essential in the service process but require different skill sets and certifications.

How does a Land Rover Service Advisor interact with technicians and customers during a service appointment?

A Land Rover Service Advisor acts as the critical link between customers and the service team. During a service appointment, they greet customers, gather information about vehicle issues, and relay these details to technicians. Throughout the process, they communicate updates to customers, explain service recommendations, and ensure all work is authorized before proceeding. Regular collaboration with technicians ensures accurate diagnosis and timely completion of repairs, helping deliver a seamless customer experience.
More about Land Rover Service Advisor jobs
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What states have the most Land Rover Service Advisor jobs? States with the most job openings for Land Rover Service Advisor jobs include:
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Land Rover Service Advisor jobs near you
Infographic showing various Land Rover Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

SERVICE ADVISOR

Land Rover of Tacoma

Fife, WA • On-site

$2.0K/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Land Rover Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities. We are looking for a team player who has customer service experience or a sales background.

This position is on a rotating schedule.

This position has a base salary of $2,000 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentages start at 5% and go up to 9.5% based off production. 

Subject to eligibility requirements, we offer the following benefits:

  • Bonuses
  • Vacation – based on hire date and paid based on position
  • Medical/Dental/Vision/RX
  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
  • 401(k) plus company match

Responsibilities Include, But Are Not Limited To:

  • Greet customers when they arrive and escort them when they leave
  • Advise customers about warranty protections and potential cost savings
  • Answer questions about service outcome
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Provide customers with necessary problem/solution information
  • Manage and oversee the service center's workflow and scheduling
  • Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
  • Attend regular weekly morning meetings

Preferred Qualifications:

  • Previous retail sales or customer service experience preferred but not required.
  • Computer experience
  • A charismatic and relatable personality
  • Ability to communicate suitably through email, phone, or in person
  • A desire and drive to be successful with a positive attitude
  • Qualified candidates will have a valid driver's license, clean driving record, and the ability to pass a background check

Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools.

Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.

Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling

Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Land Rover Tacoma is an equal opportunity employer and a drug-free workplace.

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