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Laboratory Account Manager Jobs in Indiana (NOW HIRING)

Poet

Quality Manager

Portland, IN · On-site

... Savings Account contribution * Competitive pay, including shift premium pay for qualifying ... Accountable for laboratory procedures being executed by trained team members who are proficient ...

POET LLC

Quality Manager

Portland, IN · On-site

... Savings Account contribution * Competitive pay, including shift premium pay for qualifying ... Accountable for laboratory procedures being executed by trained team members who are proficient ...

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Laboratory Account Manager information

What does a laboratory account manager do?

A Laboratory Account Manager is responsible for managing relationships with clients who use laboratory services, such as research organizations, hospitals, or pharmaceutical companies. Their role involves understanding client needs, coordinating laboratory testing or analysis, ensuring timely delivery of results, and providing excellent customer service. They may also handle contract negotiations, resolve issues, and work closely with laboratory staff to meet client requirements. Laboratory Account Managers play a crucial role in maintaining client satisfaction and driving business growth for the laboratory.

How does a laboratory account manager collaborate with laboratory staff and clients?

As a Laboratory Account Manager, you serve as a key bridge between clients and the laboratory team. You will regularly communicate client needs and expectations to lab staff, coordinate project timelines, and troubleshoot any issues that arise during testing or analysis. This role often involves attending client meetings, providing project updates, and working closely with technical staff to ensure deliverables meet quality standards. Successful collaboration requires strong organizational skills, clear communication, and the ability to balance client satisfaction with laboratory capabilities.

What skills and qualifications are needed to be a laboratory account manager?

To thrive as a Laboratory Account Manager, you need a strong background in life sciences or laboratory operations, combined with experience in sales or account management. Familiarity with laboratory information management systems (LIMS), CRM software, and relevant industry certifications like ASCP or CLIA are highly valuable. Excellent communication, negotiation, and relationship-building skills help manage client needs and foster long-term partnerships. These competencies ensure effective client support, drive business growth, and maintain high standards in laboratory services.
What are popular job titles related to Laboratory Account Manager jobs in Indiana? For Laboratory Account Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Laboratory Account Manager jobs in Indiana look for? The top searched job categories for Laboratory Account Manager jobs in Indiana are:
What cities in Indiana are hiring for Laboratory Account Manager jobs? Cities in Indiana with the most Laboratory Account Manager job openings:
Laboratory Account Manager jobs near you
Infographic showing various Laboratory Account Manager job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution.

Medical Laboratory Technician I

Quest Diagnostics

Indianapolis, IN • On-site

$20.26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description


Medical Laboratory Technician I - Indianapolis, IN
Night Shift Openings!
Perform routine lab tests under the direction of senior laboratory personnel in those specialties in which they are qualified by education, training and experience.
Pay range: $20.26+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!
Responsibilities
  • Perform and report on assigned analytical tests under the direction of senior personnel in accordance with applicable Standard Operating Procedures (SOP) ensuring that applicable quality control requirements are met.
  • May perform some moderate complexity testing with specific on-site training and oversight.
  • Actively support and comply with laboratory policies and procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient test results.
  • Adhere to analytical schedules to maintain a turnaround time of results including STATS or critical results to clients.
  • Ensure reagents/test kits have received dates, expiration dates and if applicable opened dates.
  • Perform and document QC analysis to ensure accuracy of clinical data and proper instrument function. Make quality control decisions regarding the disposition of an assay or test.
  • Responsible for informing supervisory personnel of all problems associated with the proper performance of test procedures.
  • Report any actual or potential deviation from standard or accepted testing procedures and cooperate fully with any investigation of same.
  • Review and enter test results into the Laboratory Information System for standardized report to be generated for physician review and interpretation.
  • Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
  • Complete training and competency checklists as appropriate.
  • Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
  • Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
  • Answer questions from clients or other lab personnel, if applicable.
  • Participate in government or regulatory agency inspections, if needed.
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.
Qualifications
Required Work Experience:
Previously qualified as a Technologist under 42 CFR 493.1433 published in March 14, 1990.
Preferred Work Experience:
One (1) to three (3) years of clinical experience preferred.
Physical and Mental Requirements:
  • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
  • Ability to stand and work at the bench for long periods of time.
  • Frequent walking and/or standing.
  • May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity.
Knowledge:
  • Basic theoretical and operational job knowledge in clinical testing.
  • Knowledge of organizational/departmental policies and procedures.
Skills:
  • Must be detail-oriented, have the ability to work independently, establish work priorities and handle several tasks simultaneously for maximum department efficiency.
  • Interpersonal skills necessary to deal courteously and effectively with supervisors, co-workers and clients.
  • Communication skills necessary to handle telephone inquiries from clients.
  • Ability to deal with client information in a confidential manner.
  • Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.
Education
  • Associates Degree Laboratory Science or Medical Technology. Foreign educated candidates must provide a detailed credential evaluation from IERF. United States educated candidates must provide a detailed original transcript. (Required)
  • Bachelor's Degree BS in Medical Technology or BS/BA in Chemistry or Biology (Preferred)
Licenses and Certifications
  • ASCP Certification (Preferred)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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