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Kustomer Jobs (NOW HIRING)

Vuori, Inc.

Customer Service Agent

Carlsbad, CA

$19 - $23/hr

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA

$19 - $23/hr

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our ...

Pumpkin

Licensed Insurance Agent

Experience with ticketing software (Zendesk, Kustomer, Gladly, etc.) * Roll-up-your-sleeves mentality - does what it takes to get the job done * Excellent verbal and written skills * Administrative ...

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Kustomer information

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How much do kustomer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for kustomer in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What companies use Kustomer?

Kustomer is a customer service platform used by various companies across industries such as retail, technology, and finance. Notable users include brands like Ring, Glossier, and JetBlue, which leverage Kustomer's omnichannel support tools to enhance customer engagement and streamline communication. Job seekers with experience in CRM or customer support may find opportunities working with companies that utilize Kustomer's platform.

What is the difference between Kustomer vs Customer Service Representative?

AspectKustomerCustomer Service Representative
Primary RoleCustomer support platform specializing in omnichannel communication and customer engagementIndividual who interacts directly with customers to resolve issues and provide support
Required SkillsCRM software proficiency, communication skills, problem-solvingCommunication, patience, product knowledge
Work EnvironmentTech-based, often remote, customer support teamsCall centers, retail, office settings
CertificationsCRM and customer support tools certificationsNone typically required, but customer service training beneficial

While Kustomer is a customer support platform used by companies to manage customer interactions, a Customer Service Representative is an individual who interacts directly with customers. The two roles are related but serve different functions within the customer support ecosystem.

What is the highest paying customer service job?

The highest paying customer service roles are often managerial or specialized positions such as Customer Service Director or Customer Experience Executive, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What are the key skills and qualifications needed to thrive as a Kustomer Specialist, and why are they important?

To thrive as a Kustomer Specialist, you need strong customer service skills, problem-solving abilities, and familiarity with CRM processes, often supported by experience in customer support roles. Proficiency in using the Kustomer platform, ticketing systems, and integrations with communication tools like email and chat is typically required. Excellent communication, patience, and adaptability are standout soft skills for managing customer inquiries and resolving issues efficiently. These skills ensure effective customer interactions, timely resolution of concerns, and a positive customer experience which is critical for business success.

What are some common challenges faced by Customer Support Agents using Kustomer, and how can they overcome them?

Customer Support Agents using Kustomer often face challenges such as managing multiple conversations across different channels and quickly accessing relevant customer information. To overcome these, agents can leverage Kustomer’s unified timeline feature, which consolidates customer interactions and data in one place, enabling efficient multitasking. Additionally, agents are encouraged to utilize automation tools like workflows and canned responses to streamline repetitive tasks, allowing them to focus on delivering personalized service. Regular training on new features and best practices can also help agents stay proficient and minimize obstacles.

Who is the CEO of Kustomer?

As of October 2023, the CEO of Kustomer is Brad Birnbaum. He co-founded the company and has led its growth in customer service software solutions. Leadership positions can change, so it's advisable to verify with current company sources.

What does the company Kustomer do?

Kustomer is a customer service platform that provides businesses with tools to manage customer interactions across multiple channels such as chat, email, and social media. It offers features like automation, CRM integration, and analytics to improve customer support efficiency. Job roles at Kustomer may require knowledge of customer relationship management systems and communication tools.

What is Kustomer?

Kustomer is a customer service platform designed to help businesses manage and streamline customer interactions across various channels, such as email, chat, social media, and phone. It provides a unified view of each customer, enabling support teams to deliver personalized and efficient service. Kustomer also offers automation, reporting, and integration features to improve workflow and customer satisfaction. Companies use Kustomer to enhance customer support and build stronger relationships with their clients.
More about Kustomer jobs
What are the most commonly searched types of Kustomer jobs? The most popular types of Kustomer jobs are:
What states have the most Kustomer jobs? States with the most job openings for Kustomer jobs include:
What job categories do people searching Kustomer jobs look for? The top searched job categories for Kustomer jobs are:
Kustomer jobs near you
Infographic showing various Kustomer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 84% Physical, and 16% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Director of Sales and Accelerator

Plugandplaytechcenter

Orlando, FL • On-site

Full-time

Posted yesterday

Job description

WHO WE ARE:


Plug and Play Tech Center is the ultimate innovation platform, bringing together the best startups and the world's largest corporations to create the most meaningful connections that bring innovation to anyone, anywhere. We are on a mission to bring the benefits of Silicon Valley to all corners of the world. Each year, hundreds of entrepreneurs join our vertical-specific accelerator programs to team up with our corporate members or receive a direct investment from Plug and Play. Plug and Play has over 60 locations across the world and our corporate members include: Prologis, Walmart, Coca Cola, Eli Lilly, University Hospitals, Zimmer Biomet, Duke Energy, Tavistock, Guidewell, Doosan Bobcat, UCF, and over 500 more. Plug and Play's corporate members utilize Plug and Play to identify the best startups to meet their challenges. Plug and Play's proven investment track record includes Honey, Dropbox, Lending Club, Kustomer, Einride, and many more.

WHO WE'RE LOOKING FOR:


We're a diverse team with backgrounds in technology and entrepreneurship and we're growing rapidly to deliver on our mission. We're actively seeking an Accelerator Director to manage our Lake Nona accelerator program, local team and platform in Lake Nona, FL

HOW YOU WILL MAKE A DIFFERENCE:


Sales:

  • This position requires building a pipeline of potential corporate partners that will participate in the program and utilize Plug and Play ecosystem and services.
  • Manage the P&L of Plug and PlayLake Nona office, driving sales growth and expanding the reach of the program.
  • Signing corporate partners drives revenue and delivers more value for startups that participate in the program
  • Candidates must possess strong passion to grow the number of partners through sales and create a world-class innovation platform in Florida.


Team Operations:

  • Manage the local team and act as a bridge between the Lake Nona and Silicon Valley regions.
  • Coordinate logistics with your team to plan and execute your program events and project deliverables, while inviting corporate attendees.
  • Establish strong relationships with the existing partners and help them engage with the broader Plug and Play ecosystem, local community, and various stakeholders.
  • Going above and beyond to ensure partner satisfaction and ensure their needs are met.
  • Work with the team to collect data and deliver reporting to funding partners in a timely manner.


Industry and Ecosystem Participation:

  • Keeping up-to-date with relevant industry specific issues, news, trends.
  • Becoming the 'face' of Plug and Play in Lake Nona. Develop strong relationships with key innovation stakeholders across various organizations, attracting them to our activities in the region.
  • Attend tech events around the area to create brand awareness and to build new relationships.
  • Occasionally, travel to other Plug and Play locations to attend events.

REQUIRED EXPERIENCE:


  • Bachelor's degree in business, technology or a related field
  • Deep passion for entrepreneurship, technology and innovation.
  • At least 5 years' experience in industry initiatives, startup or investing environment
  • Strong leadership and project managing capabilities
  • Professional written and verbal communication. Public speaking.
  • Exceptional quantitative and analytical skills
  • Entrepreneurial spirit and autonomy


Apply