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Kustomer Jobs (NOW HIRING)

Ironwear

Account Coordinator

Deer Park, TX · On-site

$18 - $23.25/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two years related experience. Benefits

Pixi Inc.

AI Analyst

Los Angeles, CA · On-site

... Kustomer, Shopify, and external tools. • Testing & QA - Design regression tests, monitor performance, and refine workflows for accuracy, reliability, and compliance. • Analytics & Reporting ...

Ironwear

Customer Experience Coordinator

Deer Park, TX

$16.25 - $21/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two year's related experience Benefits

Ironwear

Account Coordinator

Deer Park, TX · On-site

$18 - $23.25/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two years related experience. Benefits

Ironwear

Customer Experience Coordinator

West Palm Beach, FL · On-site

$17.50 - $22.75/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two year's related experience Benefits

Pixi Beauty

AI Analyst

Los Angeles, CA · On-site

$85K/yr

Integration Engineering - Connect APIs and data pipelines between platforms like NetSuite, Kustomer, Shopify, and external tools. * Testing & QA - Design regression tests, monitor performance, and ...

Ironwear

Customer Experience Coordinator

Deer Park, TX

$16.25 - $21/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two year's related experience Benefits

Verse Medical

Customer Experience Associate

New York, NY · On-site

$70K - $75K/yr

Maintain clean and accurate documentation in Kustomer (our ticketing system) * Contribute to knowledge base updates and SOP documentation Patient & Clinic Advocacy * Act as a voice of the clinic and ...

Ironwear

Customer Experience Coordinator

West Palm Beach, FL · On-site

$17.50 - $22.75/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two year's related experience Benefits

Pixi Beauty

AI Analyst

Los Angeles, CA · On-site

Integration Engineering Connect APIs and data pipelines between platforms like NetSuite, Kustomer, Shopify, and external tools. * Testing & QA Design regression tests, monitor performance, and refine ...

Pixi Beauty

AI Analyst

Los Angeles, CA

Integration Engineering - Connect APIs and data pipelines between platforms like NetSuite, Kustomer, Shopify, and external tools. * Testing & QA - Design regression tests, monitor performance, and ...

Vuori, Inc.

Customer Service Product Liaison

Carlsbad, CA · On-site

$20.50 - $25/hr

Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), Kustomer, Slack, Edge, Shopify, FullCircle, Guru, Korber and Aircall is helpful. * Strong interest in providing great ...

Vuori, Inc

Customer Service Product Liaison

Carlsbad, CA · On-site

$20.50 - $25/hr

Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), Kustomer, Slack, Edge, Shopify, FullCircle, Guru, Korber and Aircall is helpful. * Strong interest in providing great ...

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All JobsKustomer Jobs

Kustomer information

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How much do kustomer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for kustomer in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What companies use Kustomer?

Kustomer is a customer service platform used by various companies across industries such as retail, technology, and finance. Notable users include brands like Ring, Glossier, and JetBlue, which leverage Kustomer's omnichannel support tools to enhance customer engagement and streamline communication. Job seekers with experience in CRM or customer support may find opportunities working with companies that utilize Kustomer's platform.

What is the difference between Kustomer vs Customer Service Representative?

AspectKustomerCustomer Service Representative
Primary RoleCustomer support platform specializing in omnichannel communication and customer engagementIndividual who interacts directly with customers to resolve issues and provide support
Required SkillsCRM software proficiency, communication skills, problem-solvingCommunication, patience, product knowledge
Work EnvironmentTech-based, often remote, customer support teamsCall centers, retail, office settings
CertificationsCRM and customer support tools certificationsNone typically required, but customer service training beneficial

While Kustomer is a customer support platform used by companies to manage customer interactions, a Customer Service Representative is an individual who interacts directly with customers. The two roles are related but serve different functions within the customer support ecosystem.

What is the highest paying customer service job?

The highest paying customer service roles are often managerial or specialized positions such as Customer Service Director or Customer Experience Executive, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What are the key skills and qualifications needed to thrive as a Kustomer Specialist, and why are they important?

To thrive as a Kustomer Specialist, you need strong customer service skills, problem-solving abilities, and familiarity with CRM processes, often supported by experience in customer support roles. Proficiency in using the Kustomer platform, ticketing systems, and integrations with communication tools like email and chat is typically required. Excellent communication, patience, and adaptability are standout soft skills for managing customer inquiries and resolving issues efficiently. These skills ensure effective customer interactions, timely resolution of concerns, and a positive customer experience which is critical for business success.

What are some common challenges faced by Customer Support Agents using Kustomer, and how can they overcome them?

Customer Support Agents using Kustomer often face challenges such as managing multiple conversations across different channels and quickly accessing relevant customer information. To overcome these, agents can leverage Kustomer’s unified timeline feature, which consolidates customer interactions and data in one place, enabling efficient multitasking. Additionally, agents are encouraged to utilize automation tools like workflows and canned responses to streamline repetitive tasks, allowing them to focus on delivering personalized service. Regular training on new features and best practices can also help agents stay proficient and minimize obstacles.

Who is the CEO of Kustomer?

As of October 2023, the CEO of Kustomer is Brad Birnbaum. He co-founded the company and has led its growth in customer service software solutions. Leadership positions can change, so it's advisable to verify with current company sources.

What does the company Kustomer do?

Kustomer is a customer service platform that provides businesses with tools to manage customer interactions across multiple channels such as chat, email, and social media. It offers features like automation, CRM integration, and analytics to improve customer support efficiency. Job roles at Kustomer may require knowledge of customer relationship management systems and communication tools.

What is Kustomer?

Kustomer is a customer service platform designed to help businesses manage and streamline customer interactions across various channels, such as email, chat, social media, and phone. It provides a unified view of each customer, enabling support teams to deliver personalized and efficient service. Kustomer also offers automation, reporting, and integration features to improve workflow and customer satisfaction. Companies use Kustomer to enhance customer support and build stronger relationships with their clients.
More about Kustomer jobs
What are the most commonly searched types of Kustomer jobs? The most popular types of Kustomer jobs are:
What states have the most Kustomer jobs? States with the most job openings for Kustomer jobs include:
What job categories do people searching Kustomer jobs look for? The top searched job categories for Kustomer jobs are:
Kustomer jobs near you
Infographic showing various Kustomer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 84% Physical, and 16% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Account Coordinator

Account Coordinator

Ironwear

Deer Park, TX • On-site

$18 - $23.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Ironwear is an established and growing safety solution provider. For over 35 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Account Coordinator will assist as a direct link between our customers, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing first-class customer service, addressing all customer needs, and helping customers make informed decisions about products to purchase.

Responsibilities:

  • Answer incoming phone calls, customer support emails, and customer chats while providing a first-class customer experience.
  • Evaluate and write up incoming orders and present them to the Processing Department.
  • Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
  • Have a basic understanding of company product knowledge to properly address customer questions and concerns.
  • Offer customers alternative or additional products to boost sales and provide first-class customer service.
  • Provide customer outreach when necessary to relay and evaluate any pending issues.
  • Communicate cross-functionally with the processing team and Account Managers to ensure orders are processed accurately, including price validation, shipping methods/costs, and backorders.
  • Communicate with account managers to address any customer concerns.
  • Process all paperwork for customer orders, RMAs, and backorders.
  • Compile pertinent customer data in provided documentation and flag any concerns or patterns to management.
  • Maintain and collect accurate customer data in our ticketing, ERP, and CRM platforms.

Requirements

Required Skills/Abilities:

  • Superior verbal and written communication skills.
  • Proficient in Microsoft Office Suite.
  • Ability to multi-task in a demanding environment.
  • Organized and meticulous.
  • Strong interpersonal skills.
  • CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar).

Education and Experience:

  • High school degree or GED required.
  • A minimum of two years related experience.

Benefits

  • Career growth & development
  • Competitive Compensation Plan
  • Group benefits including medical, dental, and vision benefits with 100% premiums paid by Ironwear
  • Paid Time Off
  • Paid Holidays
  • 401k with company match

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