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Kustomer Jobs (NOW HIRING)

Ironwear

Customer Experience Coordinator

Deer Park, TX · On-site

$16.25 - $21/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two year's related experience Benefits

New

Ironwear

Account Coordinator

West Palm Beach, FL · On-site

$19.25 - $25.25/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two years related experience. Benefits

Ironwear

Account Coordinator

Deer Park, TX · On-site

$18 - $23.25/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two years related experience. Benefits

Ironwear

Account Coordinator

Deer Park, TX · On-site

$18 - $23.25/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two years related experience. Benefits

Ironwear

Account Coordinator

West Palm Beach, FL · On-site

$19.25 - $25.25/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two years related experience. Benefits

Pixi Beauty

AI Analyst

Los Angeles, CA

Integration Engineering - Connect APIs and data pipelines between platforms like NetSuite, Kustomer, Shopify, and external tools. * Testing & QA - Design regression tests, monitor performance, and ...

Ironwear

Account Coordinator

West Palm Beach, FL · On-site

$19.25 - $25.25/hr

CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: * High school degree or GED required. * A minimum of two years related experience. Benefits

Pixi Inc.

AI Analyst

Los Angeles, CA · On-site

... Kustomer, Shopify, and external tools. • Testing & QA - Design regression tests, monitor performance, and refine workflows for accuracy, reliability, and compliance. • Analytics & Reporting ...

Pixi Beauty

AI Analyst

Los Angeles, CA · On-site

Integration Engineering - Connect APIs and data pipelines between platforms like NetSuite, Kustomer, Shopify, and external tools. * Testing & QA - Design regression tests, monitor performance, and ...

Vuori, Inc.

Customer Service Agent

$19 - $23/hr

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Our investment in you: At Vuori, we're proud to offer the following to our employees: * Health ...

StartVim

$112K/yr

Own your outcomes like it's your company - be demanding yet supportive, 100% responsibility, share updates in Slack/Kustomer (our collective brain), own mistakes and fix them fast. Speed is King

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Kustomer information

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How much do kustomer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for kustomer in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is Kustomer?

Kustomer is a customer service platform designed to help businesses manage and streamline customer interactions across various channels, such as email, chat, social media, and phone. It provides a unified view of each customer, enabling support teams to deliver personalized and efficient service. Kustomer also offers automation, reporting, and integration features to improve workflow and customer satisfaction. Companies use Kustomer to enhance customer support and build stronger relationships with their clients.

What are the key skills and qualifications needed to thrive as a Kustomer specialist, and why are they important?

To thrive as a Kustomer Specialist, you need strong customer service skills, problem-solving abilities, and familiarity with CRM processes, often supported by experience in customer support roles. Proficiency in using the Kustomer platform, ticketing systems, and integrations with communication tools like email and chat is typically required. Excellent communication, patience, and adaptability are standout soft skills for managing customer inquiries and resolving issues efficiently. These skills ensure effective customer interactions, timely resolution of concerns, and a positive customer experience which is critical for business success.

What are some common challenges faced by customer support agents using Kustomer, and how can they overcome them?

Customer Support Agents using Kustomer often face challenges such as managing multiple conversations across different channels and quickly accessing relevant customer information. To overcome these, agents can leverage Kustomer’s unified timeline feature, which consolidates customer interactions and data in one place, enabling efficient multitasking. Additionally, agents are encouraged to utilize automation tools like workflows and canned responses to streamline repetitive tasks, allowing them to focus on delivering personalized service. Regular training on new features and best practices can also help agents stay proficient and minimize obstacles.

What is the difference between Kustomer vs Customer Service Representative?

AspectKustomerCustomer Service Representative
Primary RoleCustomer support platform specializing in omnichannel communication and customer engagementIndividual who interacts directly with customers to resolve issues and provide support
Required SkillsCRM software proficiency, communication skills, problem-solvingCommunication, patience, product knowledge
Work EnvironmentTech-based, often remote, customer support teamsCall centers, retail, office settings
CertificationsCRM and customer support tools certificationsNone typically required, but customer service training beneficial

While Kustomer is a customer support platform used by companies to manage customer interactions, a Customer Service Representative is an individual who interacts directly with customers. The two roles are related but serve different functions within the customer support ecosystem.

More about Kustomer jobs

What are the most commonly searched types of Kustomer jobs?

The most popular types of Kustomer jobs are:

What states have the most Kustomer jobs?

States with the most job openings for Kustomer jobs include:

What job categories do people searching Kustomer jobs look for?

The top searched job categories for Kustomer jobs are:

Kustomer jobs near you
Infographic showing various Kustomer job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 79% Physical, and 21% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Customer Experience Coordinator

Ironwear

Deer Park, TX • On-site

$16.25 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Ironwear is an established and growing safety solution provider. For over 35 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Experience Coordinator will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase.
Responsibilities:

  • Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.
  • Evaluate and write up incoming orders and present them to the Processing Department.
  • Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
  • Have a basic understanding of company product knowledge to properly address customer questions and concerns.
  • Offer customers alternative products or additional products to boost sales and provide first-class customer service.
  • Provide customer outreach when necessary to relay and evaluate any pending issues.
  • Communicate cross-functionally with processing team/Account Managers to ensure orders are processed accurately inclusive of; price validation, shipping methods/costs, backorders etc.
  • Communicate with account managers to address any customer concerns.
  • Process all paperwork for customer orders/RMAs/backorders etc.
  • Compile pertinent customer data in provided documentation and flag any concerns/patterns to management.
  • Maintain and collect accurate customer data in our ticketing, ERP and CRM platforms
Requirements
Required Skills/Abilities:
  • Superior verbal and written communication skills.
  • Proficient in Microsoft Office Suite.
  • Ability to multi-task in a demanding environment
  • Organized and meticulous.
  • Strong interpersonal skills.
  • CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar).
Education and Experience:
  • High school degree or GED required.
  • A minimum of two year's related experience
Benefits
  • Health Care (Medical, Dental & Vision)
  • 401(k) Plan with Company Match
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Convenient Location with Free Parking
  • Company Provided Beverages and Snacks
  • Dog Friendly Work Atmosphere
  • Company Gatherings and Events

Apply