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Kustomer Jobs (NOW HIRING)

Jerome's Furniture

Retail Operations Admin

San Diego, CA · On-site

$18/hr

Support stores in using communication platforms such as Kustomer and Podium, including responding to customers and providing customer service. * Audit specific reports and platforms, providing ...

New

Vuori, Inc.

Customer Service Agent

$19 - $23/hr

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Our investment in you: * Health Insurance * Savings and Retirement Plan * Employee Assistance Program

Jerome's Furniture

Retail Operations Admin

San Diego, CA · On-site

$18/hr

Support stores in using communication platforms such as Kustomer and Podium, including responding to customers and providing customer service.\ * Audit specific reports and platforms, providing ...

New

Jerome's Furniture

Retail Operations Admin

San Diego, CA · On-site

$18/hr

Support stores in using communication platforms such as Kustomer and Podium, including responding to customers and providing customer service. * Audit specific reports and platforms, providing ...

New

Vuori, Inc

Customer Service Agent

Carlsbad, CA

$19 - $23/hr

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our ...

Vuori, Inc.

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our ...

StartVim

$112K/yr

Own your outcomes like it's your company - be demanding yet supportive, 100% responsibility, share updates in Slack/Kustomer (our collective brain), own mistakes and fix them fast. Speed is King

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our ...

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All JobsKustomer Jobs

Kustomer information

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$8

$26

$61

How much do kustomer jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for kustomer in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Kustomer vs Customer Service Representative?

AspectKustomerCustomer Service Representative
Primary RoleCustomer support platform specializing in omnichannel communication and customer engagementIndividual who interacts directly with customers to resolve issues and provide support
Required SkillsCRM software proficiency, communication skills, problem-solvingCommunication, patience, product knowledge
Work EnvironmentTech-based, often remote, customer support teamsCall centers, retail, office settings
CertificationsCRM and customer support tools certificationsNone typically required, but customer service training beneficial

While Kustomer is a customer support platform used by companies to manage customer interactions, a Customer Service Representative is an individual who interacts directly with customers. The two roles are related but serve different functions within the customer support ecosystem.

What are the key skills and qualifications needed to thrive as a Kustomer Specialist, and why are they important?

To thrive as a Kustomer Specialist, you need strong customer service skills, problem-solving abilities, and familiarity with CRM processes, often supported by experience in customer support roles. Proficiency in using the Kustomer platform, ticketing systems, and integrations with communication tools like email and chat is typically required. Excellent communication, patience, and adaptability are standout soft skills for managing customer inquiries and resolving issues efficiently. These skills ensure effective customer interactions, timely resolution of concerns, and a positive customer experience which is critical for business success.

What are some common challenges faced by Customer Support Agents using Kustomer, and how can they overcome them?

Customer Support Agents using Kustomer often face challenges such as managing multiple conversations across different channels and quickly accessing relevant customer information. To overcome these, agents can leverage Kustomer’s unified timeline feature, which consolidates customer interactions and data in one place, enabling efficient multitasking. Additionally, agents are encouraged to utilize automation tools like workflows and canned responses to streamline repetitive tasks, allowing them to focus on delivering personalized service. Regular training on new features and best practices can also help agents stay proficient and minimize obstacles.

What is Kustomer?

Kustomer is a customer service platform designed to help businesses manage and streamline customer interactions across various channels, such as email, chat, social media, and phone. It provides a unified view of each customer, enabling support teams to deliver personalized and efficient service. Kustomer also offers automation, reporting, and integration features to improve workflow and customer satisfaction. Companies use Kustomer to enhance customer support and build stronger relationships with their clients.
More about Kustomer jobs
What are the most commonly searched types of Kustomer jobs? The most popular types of Kustomer jobs are:
What states have the most Kustomer jobs? States with the most job openings for Kustomer jobs include:
What job categories do people searching Kustomer jobs look for? The top searched job categories for Kustomer jobs are:
Kustomer jobs near you
Infographic showing various Kustomer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 84% Physical, and 16% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Customer Service Lead, Platforms & AI Enablement

Customer Service Lead, Platforms & AI Enablement

Vuori, Inc

Carlsbad, CA

$28.65 - $32.65/hr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Vuori rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

This role is responsible for making AI work reliably and at scale inside our Customer Support Team. It combines prompt engineering, data hygiene, AI behavior governance, and platform ownership. This role is also responsible for maintaining all CS Platforms and providing support to the end users of these platforms. This role is both strategic and hands-on. You will partner closely with the Sr. Manager, Customer Service Technology & Product as well as other cross-functional teams within Vuori.

What you'll get to do: 

  • Maintain and support all Customer Service platforms
  • Act as the primary point of contact for end users of those platforms
  • Own how AI agents are prompted, trained, governed, and measured
  • Ensure the underlying data powering AI and workflows is accurate, structured, and scalable
  • Monitor Performance & Suggest Optimizations of CS platforms and AI Agent performance
  • Additional duties & support
Qualifications

Who you are:

  • 5+ years in Customer Support Technology, CX Operations, Support Systems, or similar roles
  • Hands-on experience supporting and administering CS platforms (Kustomer strongly preferred)
  • Experience supporting internal users and resolving platform issues
  • Experience working with AI-driven tools, automations, or conversational AI systems
  • Strong problem-solving skills and systems-thinking mindset
  • Ability to balance reactive support with proactive platform improvement
Additional Information

Our investment in you:

At Vuori, we're proud to offer the following to our employees: 

  • Health Insurance 
  • Savings and Retirement Plan  
  • Employee Assistance Program 
  • Generous Vuori Discount & Industry Perks 
  • Paid Time Off  
  • Wellness & Fitness benefits  

The hourly range for this role is $28.65/hr. - $32.65/hr.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.  

All your information will be kept confidential according to EEO guidelines.

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