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From Home Kustomer Jobs (NOW HIRING)

Whatnot

Trust & Safety Agent

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. * Knowledge of ... Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and ...

Whatnot

Customer Experience Agent, High Value Items

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Kustomer, or Intercom. * Knowledge of sports cards and trading cards is a plus. Benefits * Generous Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home ...

Whatnot

Fraud Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. * Knowledge of ... Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and ...

Whatnot

Customer Experience Agent, High Value Items

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Kustomer, or Intercom. * Knowledge of sports cards and trading cards is a plus. Benefits * Generous Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home ...

Whatnot

Customer Experience Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. * Obsession with ... Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and ...

Whatnot

Customer Experience Agent

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with customer facing systems like Zendesk, Kustomer, or Intercom. * Obsession with ... Work from home support * Home office setup allowance * Monthly allowance for cell phone and ...

Whatnot

Trust & Risk Agent (German Speaking)

  • Medical

  • Dental

  • Vision

  • Retirement

... Kustomer, or Intercom * Knowledge of Collectibles is a plus Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support

Whatnot

Customer Experience Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. * Obsession with ... Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and ...

Whatnot

Customer Experience Agent, Seller

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus ... Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and ...

Whatnot

Customer Experience Agent, Seller

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus ... Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and ...

StartVim

... Kustomer (our collective brain), own mistakes and fix them fast. Speed is King : Act now over ... Flexibility - You'll work from home at whatever hours suit you best. * Impact - Your work will be ...

Whatnot

Customer Experience Agent, Seller

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus ... Work from home support * Home office setup allowance * Monthly allowance for cell phone and ...

Helen of Troy

Consumer Service Representative I

Marlborough, MA · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and ... Accurately logs all calls or emails into CRM (Kustomer or Oracle based). * Responds to consumer ...

Caraway

QA Manager, Customer Experience

Manhattan, NY · On-site +1

$95K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Agent Assist, Siena and Kustomer The anticipated base salary for this role ranges between $95,000 ... Need a break from the home setting? Monthly reimbursements for you to get out of the house and work ...

Helen of Troy

Consumer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and ... For roles eligible for hybrid work, our standard schedule includes in-office collaboration from ...

Helen of Troy

Consumer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and ... For roles eligible for hybrid work, our standard schedule includes in-office collaboration from ...

All JobsKustomer JobsFrom Home Kustomer Jobs

From Home Kustomer information

See salary details

$13

$25

$51

How much do from home kustomer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for from home kustomer in the United States is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between From Home Kustomer vs From Home Customer Service Representative?

AspectFrom Home KustomerFrom Home Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageCustomer support, tech, retailCustomer support, retail, telecom
Job FocusHandling customer inquiries via chat, email, or phoneAssisting customers, resolving issues, providing product info

Both roles involve remote customer support with similar credentials and work environments. The main difference lies in the job titles used by employers and the specific platforms or companies. "From Home Kustomer" often refers to roles within specific customer support platforms, while "From Home Customer Service Representative" is a more general title used across various industries.

More about From Home Kustomer jobs

What cities are hiring for From Home Kustomer jobs?

Cities with the most From Home Kustomer job openings:

What are the most commonly searched types of Kustomer jobs?

The most popular types of Kustomer jobs are:

What states have the most From Home Kustomer jobs?

States with the most job openings for From Home Kustomer jobs include:

What job categories do people searching From Home Kustomer jobs look for?

The top searched job categories for From Home Kustomer jobs are:

From Home Kustomer jobs near you
Infographic showing various From Home Kustomer job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,274 per year, or $25.6 per hour.

Trust & Safety Agent

Whatnot

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Job description

Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Role
We are looking for Trust and Risk Agents to maintain the safety and integrity that powers our platform. You will work collaboratively to identify potential risks, enforce our policies, and protect the buyer and seller experience while assisting customers with sensitive cases. Your timely and detailed investigations will help safeguard our community and ensure fair, consistent outcomes for buyers and sellers.
You will:
  • Regularly work with the team on reviewing potentially suspicious behavior on a daily basis to support the company in protecting good users and preventing financial losses
  • Work quickly and thoroughly to meet interdepartmental Service Level Agreements (SLAs) while ensuring high quality work product
  • Conduct in-depth transaction-level reviews
  • Discover and identify trends to present opportunities for stronger results and mitigation
  • Communicate with customers in response to inquiries related to trust and risk
  • Provide inbound email and chat-based customer service for users who need immediate assistance
  • Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while maintaining customer satisfaction
  • Work with other departments to research and resolve open questions
  • Efficiently work through a backlog of open issues and monitor performance of key operations
  • Represent the company with integrity and professionalism
  • Review key metrics and utilize data to make informed decisions

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Phoenix, Arizona hub.
You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here's what we're hoping to see in your background:
  • Availability to work weekends required, and availability to work Holidays as needed
  • 4 year degree is a plus.
  • 1 - 5 years of experience in Trust & Safety, customer service, fraud operations, user experience or fulfillment.
  • Positive Customer first attitude.
  • Proactive problem-solver and process-improver.
  • Organized and detail oriented.
  • Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations.
  • Understanding of E-commerce and Marketplace operations.
  • Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
  • Knowledge of Collectibles is a plus.
  • Desire to enhance your career.

Benefits
  • Generous Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

#ZR
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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