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Knowledge Manager Jobs in Fort Mill, SC (NOW HIRING)

Solve IMG

Sr. Technical Trainer

Charlotte, NC · On-site

The Sr. Technical Trainer will play a key role in building a scalable learning and knowledge management capability across SOLVE. The ideal candidate brings deep instructional design experience ...

Solve IMG

Sr. Technical Trainer

Charlotte, NC · On-site

The Sr. Technical Trainer will play a key role in building a scalable learning and knowledge management capability across SOLVE. The ideal candidate brings deep instructional design experience ...

ZRS Management

Regional Manager

Charlotte, NC

$76K - $102K/yr

As a Regional Manager you will be responsible to manage an assigned portfolio of residential ... Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products * Ability to ...

ZRS Management

Regional Manager

Charlotte, NC · On-site

$76K - $102K/yr

As a Regional Manager you will be responsible to manage an assigned portfolio of residential ... Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products * Ability to ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Fort Mill, SC

Knowledge Manager information

See Fort Mill, SC salary details

$38.2K

$75.7K

$108.1K

How much do knowledge manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for knowledge manager in Fort Mill, SC is $75,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What job categories do people searching Knowledge Manager jobs in Fort Mill, SC look for? The top searched job categories for Knowledge Manager jobs in Fort Mill, SC are:
What cities near Fort Mill, SC are hiring for Knowledge Manager jobs? Cities near Fort Mill, SC with the most Knowledge Manager job openings:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,677 per year, or $36.4 per hour.

Records Management

Sumitomo Mitsui Financial Group, Inc.

Charlotte, NC • On-site

Full-time

Re-posted 18 days ago

Job description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
Role Description
SMBC Americas Division is seeking a Senior Records Management Compliance Lead to join our growing Records Management team. This critical role serves as the strategic bridge between our Records Management organization, Technology teams, and Business stakeholders during a transformational period as we modernize our records management program and implement our primary archive platform.
This position is essential to sustaining and scaling our records management framework beyond the initial 13-application pilot to our broader portfolio of 130+ critical applications and 1700+ total application portfolio. The successful candidate will play a pivotal role in driving adoption, ensuring compliance, and building relationships across all organizational levels while supporting the implementation of automated data lifecycle management processes.
Role Objectives
Technical Implementation Support
• Collaborate with technical teams on enterprise archive platform implementation and configuration
• Support the development of automated policy creation and assignment processes within existing retention management tools
• Help design and implement dashboarding and KPI tracking systems to measure compliance and program effectiveness
• Support the configuration of enterprise records applications and governance tracking systems
Compliance & Risk Management
• Interpret regulatory requirements and translate them into practical, implementable technical and business processes
• Distinguish between regulatory record retention requirements and business data retention needs
• Support legal hold processes and ensure proper coordination with Legal Department requirements
• Help establish and maintain records management controls that can be documented, measured, and audited
• Assist in the development of exception handling processes and escalation procedures
Program Sustainment & Knowledge Management
• Create and maintain documentation of processes, procedures, and best practices
• Develop training materials and conduct knowledge transfer sessions for business and technical teams
• Support the creation of job aids and reference materials for Records Management Coordinators
• Help establish a center of excellence approach to records management that reduces dependency on external consulting support
• Contribute to the maturation of SMBC's records management program Required Qualifications
Qualifications and Skills
Experience
• 7+ years of experience in records management, information governance, or related field within financial services industry
• 5+ years of experience working at the intersection of business, technology, and compliance teams
• Demonstrated experience implementing enterprise content management or archiving solutions (A360, Smarsh, Documentum, OpenText, FileNet, SharePoint, or similar platforms)
• Experience with records management frameworks, retention scheduling, and regulatory compliance in banking environment
• Proven track record of successfully managing stakeholder relationships across multiple organizational levels and functions
Technical Skills
• Strong understanding of data lifecycle management principles and practices
• Experience with enterprise archiving platforms (specific platform experience preferred, but not required)
• Familiarity with retention management tools and automated policy enforcement systems
• Understanding of API integration, system onboarding processes, and enterprise architecture principles
• Knowledge of enterprise service management platforms preferred
• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) for documentation and presentation development
Regulatory & Compliance Knowledge
• Deep understanding of banking regulatory requirements related to record retention (FINRA, SEC, OCC, FDIC, etc.)
• Knowledge of legal hold processes and litigation support requirements
• Understanding of data privacy regulations and their intersection with records management
• Experience interpreting regulatory guidance and translating into operational procedures
Core Competencies
• Excellent communication and interpersonal skills with ability to influence without direct authority
• Strong analytical and problem-solving capabilities
• Ability to manage multiple competing priorities and stakeholder demands
• Change management experience with ability to drive adoption of new processes and technologies
• Project management skills with experience managing cross-functional initiatives
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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