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Knowledge Management Consultant information

See California salary details

$25.5K

$96.4K

$160.1K

How much do knowledge management consultant jobs pay per year?

As of Aug 29, 2026, the average yearly pay for knowledge management consultant in California is $96,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,836.00 and $136,602.00 per year, depending on experience, location, and employer.

What does a knowledge management consultant do?

A Knowledge Management Consultant helps organizations capture, organize, share, and effectively use their collective knowledge and information. They assess current knowledge processes, recommend improvements, and often implement systems or strategies such as intranets, documentation standards, or collaboration tools. Their goal is to improve efficiency, innovation, and decision-making by ensuring valuable knowledge is accessible to those who need it. They may also provide training and support to staff on best practices for knowledge sharing.

What are the key skills and qualifications needed to thrive as a knowledge management consultant?

To thrive as a Knowledge Management Consultant, you need expertise in information management, content curation, and organizational learning, typically supported by a relevant degree and experience in knowledge management frameworks. Familiarity with tools such as SharePoint, Confluence, or enterprise content management systems, as well as certifications like CKM (Certified Knowledge Manager), is often required. Strong analytical thinking, communication, and stakeholder engagement skills help consultants drive knowledge sharing and collaboration across organizations. These competencies are vital for implementing effective knowledge strategies that enhance organizational learning, innovation, and efficiency.

What are the main challenges knowledge management consultants face when implementing new knowledge-sharing systems within organizations?

One of the main challenges Knowledge Management Consultants encounter is encouraging employee buy-in and cultural adoption of new knowledge-sharing platforms. Employees may be hesitant to change established workflows or share information openly, so consultants often need to develop tailored training, clear communication strategies, and incentives. Additionally, consultants must ensure that the chosen tools integrate smoothly with existing technologies and align with organizational goals, requiring close collaboration with IT, HR, and leadership teams. Addressing these challenges effectively is crucial for the long-term success and sustainability of any knowledge management initiative.

What is the difference between Knowledge Management Consultant vs Business Analyst?

AspectKnowledge Management ConsultantBusiness Analyst
Required CredentialsBachelor's degree; certifications in knowledge management or related fieldsBachelor's degree; certifications in business analysis or project management
Work EnvironmentConsulting firms, corporate knowledge teams, or IT departmentsCorporate, consulting, or project teams across industries
Employer & Industry UsageUsed in organizations focusing on information sharing and organizational learningUsed in organizations aiming to improve processes and systems

The main difference is that Knowledge Management Consultants focus on creating and managing organizational knowledge assets, while Business Analysts analyze business processes to recommend improvements. Both roles require similar educational backgrounds and certifications, often work in corporate or consulting environments, but serve different strategic functions within organizations.

What are popular job titles related to Knowledge Management Consultant jobs in California?

For Knowledge Management Consultant jobs in California, the most frequently searched job titles are:

What job categories do people searching Knowledge Management Consultant jobs in California look for?

The top searched job categories for Knowledge Management Consultant jobs in California are:

What are popular job titles related to Knowledge Management Consultant jobs in CA?

For Knowledge Management Consultant jobs in CA, the most frequently searched job titles are:

Knowledge Management Consultant jobs near you
Infographic showing various Knowledge Management Consultant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $96,381 per year, or $46.3 per hour.

Program Manager, Governance Operations & Knowledge Management

Foster City, CA • On-site

Visa
Finance and Insurance • 10K+ employees

8.6

Company rating: 8.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

5th of 21 rated payment service providers

People enjoy working here

Good employer

Recommended by parents

Learn more about Visaexternal

$146K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Program & Governance Management

  • Own and maintain the Data & AI Policy roadmap, including deliverables, dependencies, milestones, and implementation timelines.

  • Coordinate governance initiatives across Legal, Risk, Compliance, Security, Technology, and business stakeholders.

  • Manage governance forums, working groups, action items, risks, issues, decisions, audit findings, and remediation commitments.

  • Monitor progress against commitments and drive accountability to ensure deliverables are completed on schedule.


Policy, Standards & Playbook Support

  • Coordinate the review, approval, publication, and maintenance of Data & AI governance artifacts, including policies, standards, playbooks, procedures, FAQs, and implementation guidance.

  • Develop and maintain operational playbooks that translate governance requirements into practical and scalable business processes.

  • Contribute to the drafting, editing, and maintenance of policies, standards, governance documentation, stakeholder communications, and training materials.

  • Facilitate stakeholder reviews and feedback cycles across cross-functional teams.


Knowledge Management & AI Enablement

  • Own the organization, structure, and maintenance of the team's documentation repositories and governance knowledge assets.

  • Establish and maintain a centralized source of truth for Data & AI Governance content, ensuring documentation is current, searchable, and consistently maintained.

  • Define and implement standards for information architecture, taxonomy, metadata, document lifecycle management, and content governance.

  • Ensure governance content is optimized for AI-powered search, retrieval, knowledge management, and emerging agent-enabled capabilities.

  • Leverage AI-enabled tools, automation, and agent-based workflows to improve governance operations, content generation, and process efficiency.


Visarequiresat least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

  • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

  • 5+ years of experience in program management, project management, governance, risk, compliance, audit, policy management, knowledge management, or related fields.

  • Bachelor's degree or equivalent professional experience. Visa's standard Manager/Consultant-level qualifications generally require 5+ years with a Bachelor's degree.

  • Experience coordinating complex cross-functional initiatives involving multiple stakeholders and competing priorities.

  • Strong organizational skills with the ability to manage multiple workstreams, deadlines, and deliverables simultaneously.

  • Excellent written communication and documentation skills.

  • Experience developing presentations, process documentation, procedures, or operational materials.

  • Experience supporting governance, risk, compliance, audit, regulatory, or policy-related programs.

  • Experience developing or maintaining policies, standards, procedures, playbooks, or other governance artifacts.

  • Experience managing audit findings, remediation activities, action plans, or governance commitments.

  • Experience establishing or maintaining knowledge repositories, document management processes, or content governance practices.

  • Familiarity with Data Governance, AI Governance, Privacy, Information Governance, or Risk Management concepts.

  • Experience with Jira, Confluence, SharePoint, and Microsoft 365 collaboration tools.

  • Experience leveraging AI-enabled tools, automation, workflow orchestration, or agent-based solutions to improve business processes.

  • PMP, Agile, or similar project management certification preferred but not required.

U.S. Applicants Only

The estimated salary range for this positionis $146,200.00 to $ 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Visa logo

About Visa

Sourced by ZipRecruiter

Visa is a global leader in digital payments, facilitating over 215 billion transactions annually across more than 200 countries and territories. Our mission is to connect the world through an innovative, reliable, and secure payments network, empowering individuals, businesses, and economies to thrive. When you become a part of Visa, you join a purpose-driven culture that values growth, embraces diversity, and recognizes the significance of your contributions. We believe in creating inclusive economies that uplift everyone, everywhere. Your work at Visa will directly impact billions of people worldwide, enabling access to financial services and shaping the future of money movement.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

1958

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