ZipRecruiter

Log In

1

Knowledge Base Jobs in Ohio (NOW HIRING)

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in data entry or customer service * Ability to build rapport with clients

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in data entry or customer service * Ability to build rapport with clients

Ridge Cleaners

Be Seen First

Customer Service Representative

North Ridgeville, OH · On-site

$16 - $18/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Sabre Industries

Welder Trainee (Days)

Hicksville, OH · On-site

$19.25 - $24.50/hr

As an applicant, a 2F Evaluation will be administered to determine skillset and knowledge base before being offered the Welder Trainee position. Essential Duties: * Knowledge of general safety ...

Sabre Industries

Welder Trainee (Nights)

Hicksville, OH · On-site

$20/hr

As an applicant, a 2F Evaluation will be administered to determine skillset and knowledge base before being offered the Welder Trainee position. Essential Duties: * Knowledge of general safety ...

Sabre Industries

Welder Trainee (Days)

Hicksville, OH · On-site

$20/hr

As an applicant, a 2F Evaluation will be administered to determine skillset and knowledge base before being offered the Welder Trainee position. Essential Duties: * Knowledge of general safety ...

next page

Showing results 1-20

All JobsKnowledge Base JobsKnowledge Base Jobs in Ohio

Knowledge Base information

See Ohio salary details

$42.3K

$107.1K

$178.3K

How much do knowledge base jobs pay per year?

As of Jul 17, 2026, the average yearly pay for knowledge base in Ohio is $107,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $128,300.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What skill pays $100 an hour?

In the context of a knowledge base or related roles, skills such as advanced technical writing, expert-level data analysis, or specialized software development can command hourly rates of $100 or more. These positions often require extensive experience, certifications, or niche expertise, and may involve freelance consulting or contract work.

What is an example of a knowledge based career?

A knowledge base career typically involves roles such as technical writer, knowledge manager, or information specialist, where individuals create, organize, and maintain informational content. These roles often require strong research skills, familiarity with content management systems, and attention to detail.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A Knowledge Base role typically involves creating, managing, and updating informational content, which can be lucrative if you develop specialized expertise or freelance your services. Building skills in technical writing, SEO, and content management tools can help increase earning potential, but reaching $10,000 a month often requires experience, a strong portfolio, or multiple income streams such as consulting or creating digital products.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or education. These jobs typically demand continuous learning, problem-solving abilities, and proficiency with relevant tools or software.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Ohio? The most popular types of Knowledge Base jobs in Ohio are:
What are popular job titles related to Knowledge Base jobs in Ohio? For Knowledge Base jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Ohio look for? The top searched job categories for Knowledge Base jobs in Ohio are:
What cities in Ohio are hiring for Knowledge Base jobs? Cities in Ohio with the most Knowledge Base job openings:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,134 per year, or $51.5 per hour.
IT Internship (Part Time, Fall 2026 & Beyond)

IT Internship (Part Time, Fall 2026 & Beyond)

libbey

Toledo, OH

$14.75 - $19.75/hr

Other

Posted 4 days ago

Libbey rating

5.3

Company rating: 5.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Libbey is offering a part time IT Internship for a motivated and driven student who is looking to apply their educational background and further develop their IT understanding through a wide array of real-world applications.

Must be able to work onsite, in office, up to 20 hours/week.

In this role, the IT Intern will provide a single contact point for all Libbey locations to address user questions, issues, and PC service requests relating to Libbey IT infrastructure or software systems. This person will manage incident escalation and tracking process as well as provide hands on installation, configuration, and maintenance for equipment at Libbey’s Toledo-area offices.

RESPONSIBILITIES

  • Professionally manage help desk calls and take the necessary action to resolve customer’s IT needs.
  • Work with customers in a courteous and professional manner
  • Provide first level support in incident resolution by referencing knowledge base of solutions, workarounds and processes.
  • Populate knowledge base with new solutions and new diagnostic procedures with the goal to continually improve first call resolution capabilities.
  • Escalate urgent and high incident calls to second or third level support as necessary through established processes.
  • Monitor all open incidents and requests until resolved
  • Provide regular status feedback to users on unresolved incidents.
  • Work closely with other IT personnel within Libbey to solve customer issues
  • Provide hardware support including; installation, configuration, and support of desktop and laptop computers, printers, and monitors
  • Provide software support including installation, configuration and support of desktop and laptop standard images, Microsoft applications, and other applications running from personal computers
  • Develop and maintain appropriate support documentation
  • Provide honest analyses and apply logic and methods to solve problems with effective and creative solutions
  • Special IT projects as assigned

REQUIREMENTS & QUALIFICATIONS

  • High School Diploma or equivalent required
  • Must currently be enrolled in a collegiate degree program (Associates or Bachelor's) with a preferred focus in Information Technology, Management Information systems or Computer Science
  • Must be able to work onsite, up to 20 hours/week
  • General knowledge of Microsoft Windows and Office Suite
  • Ability to maintain the highest level of confidentiality at all times
  • Strong interpersonal skills with the ability to communicate (both verbally and in writing) with various individuals across multiple areas and levels within the organization
  • Possess attentive and active listening skills and is dedicated to meeting the expectations and requirements of internal customers
  • Ability to learn in a fast-paced environment and is committed to continuous improvement through new challenges and learning opportunities
  • Regular attendance is important to achieving our departmental goals and an expectation of the position

COMPETENCIES FOR SUCCESS

  • Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.
  • Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.
  • Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.
  • Continuous Improvement Mindset: Act with curiosity, proactively identifying and implementing changes to enhance work processes and outcomes. Consistently seek opportunities to improve efficiency, quality, and overall effectiveness.          

What Libbey employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply