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Knowledge Base Manager Jobs in Ohio (NOW HIRING)

STS Technical Services

Aircraft Base Manager

Wilmington, OH · On-site

$74.10K - $89.30K/yr

Position Overview The Base Manager is responsible for supervising aircraft fuel system maintenance ... This role requires hands-on leadership, strong technical knowledge, and the ability to manage ...

The Smith & Oby Company

Project Manager

Bedford, OH · On-site

Develop and maintain a knowledge base of evolving products and services QUALIFICATIONS * Previous ... Excellent computer skills * 4-year degree in Construction Management or Engineering, or equivalent ...

Smith and Oby Company

Project Manager

Walton Hills, OH · On-site

Develop and maintain a knowledge base of evolving products and services QUALIFICATIONS * Previous ... Excellent computer skills * 4-year degree in Construction Management or Engineering, or equivalent ...

CSM COMPANIES INC GROUP

Parts Manager

Zanesville, OH · On-site

Develops and maintains knowledge base of the retail and wholesale truck parts market * Establishes ... Management skills to include strategic plan development, decision making abilities and program ...

CSM COMPANIES INC GROUP

Parts Manager

Zanesville, OH

Develops and maintains knowledge base of the retail and wholesale truck parts market * Establishes ... Management skills to include strategic plan development, decision making abilities and program ...

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Knowledge Base Manager information

See Ohio salary details

$23.3K

$56.6K

$110.3K

How much do knowledge base manager jobs pay per year?

As of May 30, 2026, the average yearly pay for knowledge base manager in Ohio is $56,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $65,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What is a knowledge base manager?

A knowledge base manager is responsible for overseeing the creation, organization, and maintenance of a company's knowledge base, which is a centralized repository of information and documentation. They often use tools like content management systems and require skills in information organization, technical writing, and data management to ensure accurate and accessible information for users and employees.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in Ohio? For Knowledge Base Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Ohio look for? The top searched job categories for Knowledge Base Manager jobs in Ohio are:
What cities in Ohio are hiring for Knowledge Base Manager jobs? Cities in Ohio with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Ohio as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 26% Part Time, and 1% Temporary. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $56,590 per year, or $27.2 per hour.
Aircraft Base Manager

Aircraft Base Manager

STS Technical Services

Wilmington, OH • On-site

$74.10K - $89.30K/yr

Full-time

Posted 3 days ago

Job description

Tank Tigers, an STS Aviation Group Company, is hiring an Aircraft Base Manager in Wilmington, Ohio. This role leads fuel system maintenance operations, oversees technicians, and ensures all work is performed safely, correctly, and in full compliance with FAA regulations. If you know fuel systems, understand Part 145 environments, and can lead from the front, this is where you step in.
Position Overview
The Base Manager is responsible for supervising aircraft fuel system maintenance activities, ensuring regulatory compliance, and supporting technician development. This role requires hands-on leadership, strong technical knowledge, and the ability to manage maintenance operations in a fast-paced environment.
This position operates under FAA Part 145 requirements and must meet qualification standards outlined in 14 CFR 145.153.
Key Responsibilities
  • Supervise aircraft fuel tank maintenance, preventive maintenance, and alteration tasks in accordance with FAA regulations
  • Ensure continuity of maintenance activities and proper shift turnover documentation
  • Verify all maintenance is performed in accordance with applicable technical data and company procedures
  • Ensure confined space entry procedures are properly executed and monitored
  • Confirm appropriate tools, equipment, and maintenance data are used for all assigned work
  • Assign tasks only to personnel with the proper experience, training, and qualifications
  • Train, assist, and supervise technicians in proper maintenance practices and procedures
  • Serve as a technical resource for consultation and guidance on maintenance activities
  • Ensure only qualified mechanics sign off on completed work
  • Review and verify accuracy of maintenance records and documentation
  • Ensure all on-the-job training is documented and submitted to the Training Department
  • Maintain clean, safe, and organized work and shop areas
  • Ensure proper handling and control of parts during and after maintenance
  • Ensure all required tags and forms are properly completed and attached
  • Oversee completion of customer requirements for supplied parts
  • Delegate duties to qualified personnel while maintaining overall accountability
  • Perform additional duties as assigned by the Facility Manager
  • Maintain awareness of applicable FAA regulations including Parts 14, 65, and 43
  • Work a flexible schedule and operate in confined space environments as required

Qualifications
  • FAA Airframe & Powerplant License required
  • Minimum of 4 years of aircraft systems maintenance experience
  • Must meet qualification requirements under RSM Section 4.6.9
  • Must meet supervisory qualification requirements under 14 CFR 145.153
  • Strong knowledge of fuel tank maintenance practices, procedures, and safety requirements
  • Ability to supervise, train, and mentor maintenance personnel
  • Comfortable working in confined spaces and physically demanding environments

Preferred Skills
  • FAA A&P License with demonstrated ability to train and mentor technicians
  • Must have the ability to work with maintenance managers of all levels
  • Must be computer literate, and able to competently utilize basic software packages

Work Environment
  • Maintenance facility and aircraft environment
  • Requires working in confined spaces and physically demanding conditions
  • Flexible scheduling required to support operational needs

Equal Opportunity:
STS Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
About Tank Tigers
Tank Tigers, an STS Aviation Group Company, is a leading provider of aircraft fuel system maintenance services. With operations supporting commercial, cargo, and military aircraft, Tank Tigers delivers specialized expertise in fuel tank repair, inspection, and compliance-driven maintenance.
Backed by STS Aviation Group, Tank Tigers combines technical precision with a commitment to safety, quality, and operational excellence across every project.
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