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Knowledge Base Jobs in Ohio (NOW HIRING)

Help Desk Analyst

Columbus, OH

$19.75 - $27/hr

Maintain knowledge base, process, and operational documentation. * Complete other duties as assigned. Essentials: * Experience providing end-user technical support. * Strong communication and ...

Create and maintain a centralized technical knowledge base accessible to all departments * Facilitate information flow so Sales can accurately represent product capabilities, Parts can anticipate ...

Create and maintain a centralized technical knowledge base accessible to all departments * Facilitate information flow so Sales can accurately represent product capabilities, Parts can anticipate ...

Create and maintain a centralized technical knowledge base accessible to all departments * Facilitate information flow so Sales can accurately represent product capabilities, Parts can anticipate ...

Create and maintain a centralized technical knowledge base accessible to all departments * Facilitate information flow so Sales can accurately represent product capabilities, Parts can anticipate ...

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Showing results 1-20

Knowledge Base information

See Ohio salary details

$42.3K

$107.1K

$178.3K

How much do knowledge base jobs pay per year?

As of Jul 17, 2026, the average yearly pay for knowledge base in Ohio is $107,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $128,300.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What skill pays $100 an hour?

In the context of a knowledge base or related roles, skills such as advanced technical writing, expert-level data analysis, or specialized software development can command hourly rates of $100 or more. These positions often require extensive experience, certifications, or niche expertise, and may involve freelance consulting or contract work.

What is an example of a knowledge based career?

A knowledge base career typically involves roles such as technical writer, knowledge manager, or information specialist, where individuals create, organize, and maintain informational content. These roles often require strong research skills, familiarity with content management systems, and attention to detail.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A Knowledge Base role typically involves creating, managing, and updating informational content, which can be lucrative if you develop specialized expertise or freelance your services. Building skills in technical writing, SEO, and content management tools can help increase earning potential, but reaching $10,000 a month often requires experience, a strong portfolio, or multiple income streams such as consulting or creating digital products.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or education. These jobs typically demand continuous learning, problem-solving abilities, and proficiency with relevant tools or software.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Ohio? The most popular types of Knowledge Base jobs in Ohio are:
What job categories do people searching Knowledge Base jobs in Ohio look for? The top searched job categories for Knowledge Base jobs in Ohio are:
What cities in Ohio are hiring for Knowledge Base jobs? Cities in Ohio with the most Knowledge Base job openings:
Infographic showing various Knowledge Base job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,134 per year, or $51.5 per hour.
Senior Reimbursement Analyst

Senior Reimbursement Analyst

Akron Children's Hospital

Akron, OH • On-site

$81K - $101K/yr

Full-time

Re-posted 14 days ago


Akron Children's Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

396th of 1,020 rated hospitals


Job description

Full-time, 40 Hours/Week
Monday - Friday, 8am-4:30pm
Hybrid (Onsite 6 days/month)
Summary:
The Senior Reimbursement Analyst is responsible for completing higher level work than the reimbursement analysts and assisting the Director in fulfilling all reimbursement and other financial needs of the health system.
Responsibilities:
1. Maintains current knowledge base of Medicare Regulations and changing report requirements; coordinates the completion of the Medicare and Medicaid Cost Reports; works with Medicare Fiscal intermediary and Medicaid auditors on Interim Settlements, final cost report settlements, Rate Reviews & Re-openings.
2. Maintains current knowledge base of CHGME Regulations and report requirements; Coordinates the completion of all CHGME reports; maintains registration of all federal databases.
3. Maintains current knowledge base of HCAP, UPL, Franchise Fees, Enhanced Reimbursement and other reimbursement programs established by the State of Ohio and all other government programs.
4. Participates in the review of the monthly and annual financial statement preparation related to net revenue and supports annual public accounting audit of same.
5. Develops and maintains CSA models and their application as part of the monthly financial statement preparation.
6. Interacts with internal and external data sources; performs additional report maintenance.
7. Maintains current knowledge base of IRS Community Benefit Regulations; Work with External Affairs Department to maintain current Community Benefit Program; insure an accurate and timely filing of the IRS 990H and Children's Community Benefit Report.
8. Maintains current knowledge base of Medicaid & CMS regulations pertaining to Meaningful Use attestation; coordinates all processes to insure timely completion of MPIP attestation submissions.
9. Other duties as required.
Other information:
Technical Expertise
1. Experience in Medicare/Medicaid regulations and cost report preparation is required of at least 3 to 5 years.
2. Experience in healthcare accounting is required.
3. Experience in healthcare reimbursement is required.
4. Experience working with all levels within an organization is required.
5. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Enterprise Resource Planning (ERP) software is required.
Education and Experience
1. Education: Bachelor's degree in Accounting is required. Advanced degree preferred.
2. Certification: None.
3. Years of relevant experience: 5 to 7 years is preferred.
4. Years of experience supervising: None
Full Time

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About Akron Children's Hospital

Sourced by ZipRecruiter

Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Akron, OH, US

Year founded

1890