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Knowledge Base Manager Jobs in Michigan (NOW HIRING)

Great Wolf Resorts

IT Manager

Traverse City, MI · On-site

$75K - $80K/yr

Pay: $75000 - $80000 At Great Wolf, the IT Manager is responsible for providing technical support ... Conduct regular training sessions to keep the knowledge base at the properties current Basic ...

Great Wolf Resorts

IT Manager

Traverse City, MI · On-site

$75K - $80K/yr

Pay: $75000 - $80000 At Great Wolf, the IT Manager is responsible for providing technical support ... Conduct regular training sessions to keep the knowledge base at the properties current Basic ...

Daikin

TERRITORY SALES MANAGER HVAC

Holland, MI · On-site

The HVAC Territory Sales Manager is responsible for planning, organizing, maintaining, developing ... Expand knowledge base of the company's products and features. * Understand and follow work ...

Daikin

TERRITORY SALES MANAGER HVAC

Holland, MI

The HVAC Territory Sales Manager is responsible for planning, organizing, maintaining, developing ... Expand knowledge base of the company's products and features. * Understand and follow work ...

Daikin

TERRITORY SALES MANAGER HVAC

Holland, MI · On-site

The HVAC Territory Sales Manager is responsible for planning, organizing, maintaining, developing ... Expand knowledge base of the company's products and features. * Understand and follow work ...

Avani Technology Solutions, Inc.

Oracle DBA

Lansing, MI · On-site

$51.50 - $70/hr

Coordinates physical changes to computer databases; codes, tests, and implements physical database, applying knowledge of data base management system. Designs logical and physical databases reviews ...

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Showing results 21-40

All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Michigan

Knowledge Base Manager information

See Michigan salary details

$21.4K

$51.9K

$101.1K

How much do knowledge base manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for knowledge base manager in Michigan is $51,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $59,700.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in Michigan? For Knowledge Base Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Michigan look for? The top searched job categories for Knowledge Base Manager jobs in Michigan are:
What cities in Michigan are hiring for Knowledge Base Manager jobs? Cities in Michigan with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,882 per year, or $24.9 per hour.

IT Manager

Great Wolf Resorts

Traverse City, MI • On-site

$75K - $80K/yr

Other

PTO

Posted 15 days ago

Job description

Pay: $75000 - $80000
At Great Wolf, the IT Manager is responsible for providing technical support and managing the systems at the lodge. Reporting directly to the Corporate IT Support Manager at this time, they will also have a dotted line to the General Manager of the property at which they are located. Technical support includes, but is not limited to workstation and printer installation and maintenance throughout the resort, administering the local server(s), monitoring the network, hardware performance, connectivity and backups. This position will also be responsible for assisting in the budget planning process to define systems needs at his/her property.
Essential Duties & Responsibilities
  • Work closely with on property staff on systems related issues pertaining to the PMS, POS
  • Proactively monitor and administer the network, workstation operating systems, security system, safety, backups and servers related to the systems within his/her focus for the resort
  • Assemble, disassemble, repair, install, and de-install computers and related equipment approved for use by the corporate office
  • Supervise and train employees' use of the systems to assure compliance with pre-defined and set company policies
  • Participate in job related training, classes, conventions, seminars and personal knowledge enrichment opportunities as directed
  • Administer and enforce GWR license agreements for compliance budgetary accuracy
  • Work closely with members of the GWR IT team
  • Maintain accurate inventories of equipment while maintain an organized, safe and clean work area
  • Assist the corporate IT on projects and support related issues in the field or at the corporate office
  • Prioritize projects and support workload at the resort
  • Conduct regular training sessions to keep the knowledge base at the properties current

Basic Qualifications & Skills
  • Bachelor's degree in IT or related field (or equivalent combination of education/experience)
  • Four years of experience in hybrid networking, server, virtual and physical environments
  • Strong support knowledge of O365, Microsoft Office, network technologies and concepts (TCP/IP, SMTP and Ethernet, Wide Area Networks), desktop/mobile OS and hardware as well as audio/visual support experience
  • Demonstrated proficiency in Microsoft Office suite
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits
  • Microsoft Certification
  • Previous IT experience in hotel/resort/theme park industry
  • SCCM administration, and a working knowledge of Cisco and server virtualization
  • Strong problem solving and organizational skills
  • Attention to detail
  • Enthusiastic and positive energy
  • Multi-tasking ability

Physical Requirements
  • Able to lift up to 20 lbs.
  • Able to bend, stretch, and twist
  • Able to stand or sit for long periods of time

Estimated Salary Range:
$75000 - $80000 annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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