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Knowledge Base Manager Jobs in Michigan (NOW HIRING)

Harriscomputer

Sr Database Support Analyst

Three Rivers, MI · On-site

$79K - $100K/yr

... management tools to evaluate and resolve performance problems._x000D_ Report defects and design ... Knowledge Base and reviews and approves knowledge articles written by others._x000D_ Reports ...

ITC Holdings

IT Support Technician, Assoc I

Novi, MI

$20.25 - $27.75/hr

Problem resolution may involve diagnostic tools, ticketing systems, knowledge base resources, and ... Adheres to established IT procedures, cybersecurity standards, and asset management practices ...

ITC Holdings

IT Support Technician, Assoc I

Novi, MI · On-site

$20.25 - $27.75/hr

Problem resolution may involve diagnostic tools, ticketing systems, knowledge base resources, and ... Adheres to established IT procedures, cybersecurity standards, and asset management practices ...

Avani Technology Solutions, Inc.

Oracle DBA

Lansing, MI · On-site

$51.50 - $70/hr

Coordinates physical changes to computer databases; codes, tests, and implements physical database, applying knowledge of data base management system. Designs logical and physical databases reviews ...

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Showing results 21-40

All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Michigan

Knowledge Base Manager information

See Michigan salary details

$21.4K

$51.9K

$101.1K

How much do knowledge base manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for knowledge base manager in Michigan is $51,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $59,700.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.

What are popular job titles related to Knowledge Base Manager jobs in Michigan?

For Knowledge Base Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Manager jobs in Michigan look for?

The top searched job categories for Knowledge Base Manager jobs in Michigan are:

What cities in Michigan are hiring for Knowledge Base Manager jobs?

Cities in Michigan with the most Knowledge Base Manager job openings:

Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,882 per year, or $24.9 per hour.

Sr Database Support Analyst

Harriscomputer

Three Rivers, MI • On-site

$79K - $100K/yr

Full-time

Posted 10 days ago

Job description

_x000D_ Interacts with client hospital IT staff via phone and email to help troubleshoot and resolve highly complex product problems or issues, with a focus on backend infrastructure and the database._x000D_ Connects to client environments to diagnose and resolve complex customer questions or problems in the areas of system performance and stability, as well as product installation and system functionality._x000D_ Communicates progress and resolution to the client and documents all work in a case record._x000D_ Assists field technicians who are troubleshooting problems or repairing product_x000D_ Conducts performance monitoring, utilizing database management tools to evaluate and resolve performance problems._x000D_ Report defects and design issues to our development teams._x000D_ Stays abreast of current technology in products, design changes and new products offered._x000D_ Documents problems and solutions as articles for our Knowledge Base and reviews and approves knowledge articles written by others._x000D_ Reports defects and design issues to our development teams._x000D_ Works on most complex database related issues directly with client DBAs, development and external consultants._x000D_

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