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Knowledge Base Manager Jobs in Detroit, MI (NOW HIRING)

Optimal Inc.

Project Manager

Warren, MI · Remote

Primary focus is centralizing OEM Energy's knowledge base and creating a single source of truth for ... This is not a Learning Management System (LMS) role and not a Technical Writer position. Job ...

LEONI

IT Operations Specialist

Farmington Hills, MI

... management in the automotive industry. With around 86,000 employees in 21 countries and EUR3 ... Identifies tickets for Knowledge base * Maintain and support a high availability of Data Center ...

LEONI

IT Operations Specialist

Farmington Hills, MI · On-site

... management in the automotive industry. With around 86,000 employees in 21 countries and EUR 3.9 ... Identifies tickets for Knowledge base * Maintain and support a high availability of Data Center ...

Total Aviation Staffing, LLC

A&P Mechanic

Detroit, MI · On-site

$38 - $42/hr

Based in Ypsilanti, MI, you will collaborate with the Sub-Base Manager, FAA representatives, and ... Technical Knowledge: Ability to interpret blueprints, schematics, and technical documentation.

Total Aviation Staffing, LLC

A&P Mechanic

Ypsilanti, MI · On-site

$38 - $42/hr

Based in Ypsilanti, MI, you will collaborate with the Sub-Base Manager, FAA representatives, and ... Technical Knowledge: Ability to interpret blueprints, schematics, and technical documentation.

Singh

Marketing Manager

Rochester Hills, MI · On-site

The Marketing Manager is the first impression our residents and their families have with Waltonwood ... Maintains a thorough knowledge base of the community, services provided, other Waltonwood and Singh ...

Singh

Marketing Manager

Sterling Heights, MI · On-site

The Marketing Manager is the first impression our residents and their families have with Waltonwood ... Maintains a thorough knowledge base of the community, services provided, other Waltonwood and Singh ...

Singh

Marketing Manager

Canton, MI · On-site

The Marketing Manager is the first impression our residents and their families have with Waltonwood ... Maintains a thorough knowledge base of the community, services provided, other Waltonwood and Singh ...

New

Singh Development Company

Marketing Manager

Canton, MI · On-site

Description The Marketing Manager is the first impression our residents and their families have ... Maintains a thorough knowledge base of the community, services provided, other Waltonwood and Singh ...

New

Ryder

Customer Engagement Manager

Roseville, MI

$58K/yr

Develop knowledge base of competitive alternatives and identify share of wallet opportunities ... Update CRM with relevant account specific details and interactions. * Proactively anticipate ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Detroit, MI

Knowledge Base Manager information

See Detroit, MI salary details

$24.3K

$58.9K

$114.8K

How much do knowledge base manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for knowledge base manager in Detroit, MI is $58,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $67,800.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.

What are popular job titles related to Knowledge Base Manager jobs in Detroit, MI?

For Knowledge Base Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Manager jobs in Detroit, MI look for?

The top searched job categories for Knowledge Base Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Knowledge Base Manager jobs?

Cities near Detroit, MI with the most Knowledge Base Manager job openings:

Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,818 per year, or $28.3 per hour.

Project Manager

Warren, MI • Remote

Optimal Inc.
51 - 200 employees
Learn more about Optimal Inc.external

Contractor

Posted 7 days ago

Job description

Job Description:

  • Position is 100% remote. It is open to candidates to be on company's W2 pay. It is not open for C2C or sub-vending.
  • Primary focus is centralizing OEM Energy's knowledge base and creating a single source of truth for customer-facing and internal information.
  • Responsible for ensuring data integrity, usability, and accessibility across multiple teams.
  • Role supports a highly cross-functional environment, partnering with customer success, customer care, and external vendors.
  • Need is driven by the lack of a centralized knowledge repository and the desire to establish governance and database hygiene processes.
  • This is not a Learning Management System (LMS) role and not a Technical Writer position.

Job Responsibilities:

  • Collaborate with cross-functional teams and third-party vendors to gather, organize, and maintain knowledge assets.
  • Review content for accuracy, update outdated information, and remove obsolete content.
  • Establish governance standards and maintain database hygiene.
  • Track knowledge base effectiveness through accuracy, usage, findability, and overall impact metrics.
  • Weekly meetings with leadership to review progress and priorities.
  • Workload will be high initially while information is centralized, with periodic spikes as new products launch or vendor relationships are introduced.

Requirements:

  • 5+ years of experience in Knowledge Management, Content Operations, Documentation Management, or similar fields.
  • Bachelor's degree preferred but not required; equivalent experience with a high school diploma is acceptable.
  • Strong knowledge management architecture experience preferred over technical writing experience.
  • Renewable energy or EV industry experience is a plus.
  • Additional relevant backgrounds may include telecom, banking, insurance, and healthcare environments with complex documentation and customer-support ecosystems.

Hiring Manager's Top Skills:

  • Program Management
  • Knowledge and Information Management
  • Technical Communication

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