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Knowledge Base Coordinator Jobs (NOW HIRING)

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Coordinates process improvement initiatives through the disciplined use of technology solutions ... base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Coordinates process improvement initiatives through the disciplined use of technology solutions ... addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected ...

Flywheel

Knowledge Management Specialist

$1.0K - $1.2K/wk

The Document Coordinator is responsible for maintaining the company's Knowledge Base by conducting regular reviews and updates of policy and procedural documentation. This role works closely with the ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Coordinates process improvement initiatives through the disciplined use of technology solutions ... addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected ...

Job Duck LLC

Knowledge Management Specialist

$1.0K - $1.2K/wk

The Document Coordinator is responsible for maintaining the company's Knowledge Base by conducting regular reviews and updates of policy and procedural documentation. This role works closely with the ...

Visiting Angels

Client Care Coordinator

Chelsea, MA · On-site

$45K - $56K/yr (+ commission)

We are seeking a Client Care Coordinator to join our team! You will be responsible for helping ... Develop and maintain a knowledge base of the evolving products and services ​ Qualifications:

Visiting Angels

Client Care Coordinator

Chelsea, MA · On-site

$45K - $56K/yr (+ commission)

We are seeking a Client Care Coordinator to join our team! You will be responsible for helping ... Develop and maintain a knowledge base of the evolving products and services ​ Qualifications:

Baptist Health

Clinical Research Coordinator

Lexington, KY · On-site

$24 - $32/hr

... with senior staff to broaden their knowledge base and capabilities. They will seek out ... coordination per protocol. Through clear documentation, the CRC will define any changes in ...

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Knowledge Base Coordinator information

See salary details

$27K

$57.9K

$101.5K

How much do knowledge base coordinator jobs pay per year?

As of Sep 13, 2026, the average yearly pay for knowledge base coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a Knowledge Base Coordinator do?

A Knowledge Base Coordinator is responsible for creating, organizing, and maintaining a company's knowledge resources, such as help articles, FAQs, and documentation. They ensure information is accurate, up-to-date, and easily accessible for both internal teams and customers. Their role often involves working with subject matter experts, gathering feedback, and using content management systems to deliver clear and helpful content. The ultimate goal is to improve customer support efficiency and empower users to find answers independently.

What are the key skills and qualifications needed to thrive as a Knowledge Base Coordinator?

To thrive as a Knowledge Base Coordinator, you need expertise in information management, content creation, and a strong understanding of knowledge management principles, typically supported by a bachelor's degree in communications, library science, or a related field. Familiarity with knowledge base platforms (such as Zendesk, Confluence, or Salesforce Knowledge), content management systems, and basic HTML is often required. Excellent organizational skills, attention to detail, and strong written communication help someone excel in this role. These skills are crucial for ensuring knowledge resources are accurate, accessible, and consistently maintained to support both internal teams and customers.

How does a Knowledge Base Coordinator typically collaborate with different departments to keep information up to date?

A Knowledge Base Coordinator works closely with subject matter experts across various departments, such as product, support, and training teams, to gather the latest information and updates. Regular meetings and feedback loops are established to ensure accuracy and relevance of published content. Coordinators often act as liaisons, facilitating communication and organizing review cycles to maintain a high-quality, consistent knowledge base. This collaborative approach helps prevent outdated information and ensures users have access to the most current resources.

What is the difference between Knowledge Base Coordinator vs Technical Writer?

AspectKnowledge Base CoordinatorTechnical Writer
Primary RoleManages and maintains knowledge base content, ensuring accuracy and accessibilityCreates, edits, and formats technical documentation and manuals
Required SkillsContent management, editing, communication skillsWriting, editing, technical knowledge
Work EnvironmentCustomer support, IT, or product teamsEngineering, product development, or technical departments
Common UsageUsed in customer support and knowledge managementUsed in product documentation and technical communication

While both roles involve technical content, the Knowledge Base Coordinator focuses on managing and updating existing knowledge resources, whereas the Technical Writer primarily creates new technical documents. The coordinator ensures information is accurate and accessible, often working closely with support teams, while the writer develops detailed manuals and guides for users or internal teams.

What cities are hiring for Knowledge Base Coordinator jobs?

Cities with the most Knowledge Base Coordinator job openings:

What are the most commonly searched types of Knowledge Base jobs?

The most popular types of Knowledge Base jobs are:

What states have the most Knowledge Base Coordinator jobs?

States with the most job openings for Knowledge Base Coordinator jobs include:

What are popular job titles related to Knowledge Base Coordinator jobs?

For Knowledge Base Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Knowledge Base Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Surgical Coordinator

Blue Ash, OH • On-site

Cincinnati Eye Institute
Outpatient Health Care • 201 - 500 employees
Learn more about Cincinnati Eye Instituteexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Cincinnati Eye Institute rating

5.3

Company rating: 5.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

JOB TITLE: Surgical Coordinator

DEPARTMENT: Surgery Scheduling 

BENEFITS: 

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off and Paid Holidays
  • Paid Maternity Leave
  • Optical Education Reimbursement
  • Competitive Base Pay

POSITION SUMMARY

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. 

PERFORMANCE EXPECTATIONS

This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.  

  • Schedules surgery and performs pre-surgery patient education regarding preparation for surgery and communicates with all associated facilities. 
  • Schedules and coordinates pre-op appointments with the patient and/or the patient's care giver. 
  • Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances. 
  • Counsel patients for Physician Fee and Eye Surgery Center.  
  • Follow up/collect for surgery payments for ECA and ESC. 

EDUCATION REQUIREMENTS

  • High School diploma or GED
  • Experience in financial counseling is preferred. 
  • Must be able to provide proof of their identity and their right to work in the United States

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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