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Junior Technical Analyst Jobs (NOW HIRING)

ASM Research

Technical Writer - Junior

Washington, DC · On-site

The Technical Writer - Junior supports enterprise and federal IT environments by creating and ... Use ticketing systems such as ServiceNow or Jira to track user issues, analyze trends, and identify ...

ASM Research

Technical Writer - Junior

San Antonio, TX · On-site

The Technical Writer - Junior supports enterprise and federal IT environments by creating and ... Use ticketing systems such as ServiceNow or Jira to track user issues, analyze trends, and identify ...

Chipton Ross

MP&P Technical Analyst 3

Huntsville, AL · On-site

$52.83/hr

Provide technical guidance and mentoring to junior engineers and technicians. * Supports the Team ... Strong understanding of materials behavior, stress analysis, and fracture mechanics. * Experience ...

kgs

TDSSe Technical Writer/Editor Jr.

Warner Robins, GA · On-site

The Technical Writer/Editor, Jr. will assist with completion of Technical Orders per established ... Review initial analysis completed by more experienced Technical Writer/Editors to ensure a thorough ...

Analygence

Technical Writer

Fort George G Meade, MD

... and analytical services that bolster USCYBERCOM's ability to counter cyber threats and carry out full spectrum cyber operations. The Junior Technical Writer supports mission and operational ...

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Junior Technical Analyst information

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How much do junior technical analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for junior technical analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What are Junior Technical Analysts?

Junior Technical Analysts are entry-level professionals who assist in analyzing technical systems, processes, or software within a company. They typically work under the supervision of senior analysts, gathering data, troubleshooting technical issues, and preparing reports. Their role often bridges the gap between technical teams and business stakeholders, helping to translate business requirements into technical solutions. Junior Technical Analysts are expected to develop foundational analytical and problem-solving skills, and their responsibilities may expand as they gain experience.

What are some common challenges faced by Junior Technical Analysts when starting out, and how can they overcome them?

Junior Technical Analysts often face challenges such as adapting to new tools, interpreting complex data, and understanding the company's technical processes. Collaboration with senior team members and actively seeking feedback can help ease the learning curve. Additionally, dedicating time to continuous learning—such as attending internal training sessions or utilizing online resources—can greatly enhance technical proficiency and confidence. Open communication and asking questions are key to overcoming initial uncertainties and accelerating professional growth.

What is the difference between Junior Technical Analyst vs Technical Support Specialist?

AspectJunior Technical AnalystTechnical Support Specialist
Required CredentialsTypically an associate's or bachelor's degree in IT, computer science, or related fieldOften an associate's degree or relevant certifications, with less emphasis on formal education
Work EnvironmentAnalyzing technical data, supporting IT projects, working in office or team settingsProviding technical assistance to end-users, troubleshooting hardware/software issues
Employer & Industry UsageUsed in IT departments, consulting firms, and tech companiesCommon in customer service centers, tech support firms, and internal IT teams

The Junior Technical Analyst primarily focuses on analyzing technical data and supporting IT projects, while the Technical Support Specialist mainly assists end-users with technical issues. Both roles require relevant IT knowledge and certifications but differ in daily tasks and work environment.

What are the key skills and qualifications needed to thrive as a Junior Technical Analyst, and why are they important?

To thrive as a Junior Technical Analyst, you need a solid background in data analysis, problem-solving, and an understanding of business processes, typically supported by a relevant degree in IT, computer science, or a related field. Familiarity with data visualization tools (like Tableau or Power BI), SQL, and basic programming or scripting languages is often expected. Strong communication skills, attention to detail, and a collaborative mindset help you convey insights clearly and work effectively within teams. These skills and qualities are important for accurately interpreting data, supporting decision-making, and contributing to successful project outcomes.
What cities are hiring for Junior Technical Analyst jobs? Cities with the most Junior Technical Analyst job openings:
What are the most commonly searched types of Technical Analyst jobs? The most popular types of Technical Analyst jobs are:
What states have the most Junior Technical Analyst jobs? States with the most job openings for Junior Technical Analyst jobs include:
Junior Technical Analyst jobs near you
Technical Writer - Junior

Technical Writer - Junior

ASM Research

Washington, DC • On-site

Full-time

Posted 13 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

27th of 210 rated it services

Job description

The Technical Writer - Junior supports enterprise and federal IT environments by creating and maintaining clear, user-facing documentation and knowledge resources for common issues and system functionality. They operate remotely from Texas and the Washington, DC area, collaborating with support and technical teams to capture troubleshooting steps, procedures, and guidance that improve the end-user support experience. At the junior level, they build foundational technical writing skills while working within established documentation standards and tools.
Key Responsibilities
  • Create and update knowledge base articles, FAQs, basic user guides, and other user-facing documentation that address common issues and workflows in enterprise systems.
  • Document troubleshooting steps, standard operating procedures, and ticket resolution paths for recurring technical issues, ensuring content is concise and user-friendly.
  • Use ticketing systems such as ServiceNow or Jira to track user issues, analyze trends, and identify documentation gaps that can reduce repeat incidents.
  • Collaborate with support teams and technical staff to gather accurate information, validate procedures, and improve clarity and completeness of documentation.
  • Apply documentation standards, style guides, and templates under guidance to ensure consistency and compliance across content.
  • Assist in maintaining documentation and knowledge repositories, including basic version control and content review for accuracy and currency.
  • Support multi-channel user communication (e.g., email, chat, portal content) by drafting written responses and guides aligned with documented procedures.
  • Learn and apply basic IT concepts, troubleshooting workflows, and knowledge-centered service practices to improve the effectiveness of support content.

Required Qualifications
  • Bachelor's degree or equivalent combination of education and experience in a related field.
  • 0-3 years of experience in technical writing, end-user support, or documentation roles in IT or technical environments.
  • Demonstrated ability to resolve user requests at a basic support level, document interactions, and contribute to knowledge base content using tools such as ServiceNow or Jira.
  • Strong written communication skills, including ability to explain procedures and troubleshooting steps clearly to non-technical users.
  • Familiarity with common hardware, software, and network issues and standard troubleshooting workflows.
  • Must meet applicable DoD 8140 requirements and hold an active Secret clearance.
  • U.S. citizenship required to support federal clearance and contract requirements.

Preferred Qualifications
  • Familiarity with IT service management tools (e.g., ServiceNow) and knowledge-centered service (KCS) practices.
  • Experience supporting IT or software documentation projects, including ticket-based support environments.
  • Exposure to structured authoring or XML/DITA, especially for the DC-based role.
  • Basic understanding of accessibility considerations (e.g., Section 508) for user-facing documentation and online help.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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