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Junior Information Technology Jobs (NOW HIRING)

hhglobal

Jr. IT Support Technician

Chicago, IL

$45K - $52K/yr

Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...

hhglobal

Jr. IT Support Technician

Chicago, IL · On-site

$45K - $52K/yr

Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...

hhglobal

Jr. IT Support Technician

Chicago, IL

$45K - $52K/yr

Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...

hhglobal

Jr. IT Support Technician

Chicago, IL

$45K - $52K/yr

Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...

hhglobal

Jr. IT Support Technician

Chicago, IL · On-site

$45K - $52K/yr

Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...

CNR Technologies

Junior IT Technician

Woodstock, GA · Hybrid

$20K - $30K/yr

Why Join CNR Technologies? * Remote flexibility with onsite visits as needed * Flexible paid time off * Company-supported training and certification reimbursement * Travel reimbursement for approved ...

CNR Technologies

Junior IT Technician

Woodstock, GA · On-site

$20K - $30K/yr

Why Join CNR Technologies? * Remote flexibility with onsite visits as needed * Flexible paid time off * Company-supported training and certification reimbursement * Travel reimbursement for approved ...

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Junior Information Technology information

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How much do junior information technology jobs pay per year?

As of Aug 11, 2026, the average yearly pay for junior information technology in the United States is $72,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior information technology professional?

To thrive as a Junior Information Technology professional, you need a solid understanding of computer systems, networking basics, troubleshooting, and often a relevant degree or certification such as CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and basic cybersecurity tools is typically required. Strong problem-solving abilities, communication skills, and a willingness to learn help individuals excel in this entry-level IT role. These skills and qualities are vital for efficiently supporting users, maintaining system reliability, and building a foundation for career growth in IT.

What are some typical challenges faced by junior information technology professionals in their first year?

Junior IT professionals often encounter challenges such as adapting to new systems, troubleshooting unfamiliar technologies, and balancing multiple support requests. They may also need to quickly learn company-specific software and procedures while maintaining strong communication with team members and end-users. Overcoming these hurdles typically involves proactive learning, seeking mentorship from senior colleagues, and developing problem-solving skills in a fast-paced environment.

What is the difference between Junior Information Technology vs Network Technician?

AspectJunior Information TechnologyNetwork Technician
Required CredentialsAssociate degree or certifications like CompTIA A+Networking certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentOffice settings, help desks, support teamsData centers, network operations centers, on-site troubleshooting
Employer & Industry UsageIT departments across various industriesTelecommunications, IT service providers, large enterprises

Junior Information Technology roles typically involve general IT support, troubleshooting, and basic system maintenance, often requiring foundational certifications. Network Technicians focus specifically on network infrastructure, requiring specialized networking certifications and hands-on network troubleshooting skills. While both roles support IT operations, their focus areas and certifications differ, with Junior IT being broader and Network Technicians more specialized in networking.

What are the easiest entry-level information technology jobs?

Entry-level IT jobs such as help desk technician, IT support specialist, or computer support technician are often considered the easiest for beginners. These roles typically require basic knowledge of hardware, software, and troubleshooting skills, and may only need certifications like CompTIA A+ to start.

How to get a junior information technology job with no experience?

To secure a junior information technology position with no experience, focus on building foundational skills through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with common tools and systems. Internships, volunteering, or entry-level roles can also provide practical experience and help demonstrate your interest and commitment to employers.

What is a junior information technology professional?

Junior Information Technology (IT) professionals are entry-level employees who support an organization's technology infrastructure. They typically assist with troubleshooting computer issues, installing software, maintaining hardware, and providing basic technical support to staff. Junior IT professionals often work under the supervision of more experienced IT staff, gaining hands-on experience while learning about networks, security, and system administration. This role is a common starting point for those looking to build a career in the IT field.
More about Junior Information Technology jobs
What cities are hiring for Junior Information Technology jobs? Cities with the most Junior Information Technology job openings:
What are the most commonly searched types of Information Technology jobs? The most popular types of Information Technology jobs are:
What states have the most Junior Information Technology jobs? States with the most job openings for Junior Information Technology jobs include:
What job categories do people searching Junior Information Technology jobs look for? The top searched job categories for Junior Information Technology jobs are:
Junior Information Technology jobs near you
Infographic showing various Junior Information Technology job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,482 per year, or $34.8 per hour.

Jr. IT Support Technician

hhglobal

Chicago, IL

$45K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Purpose of the Job

We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful candidate will assist with device deployment, user account administration, endpoint management, and troubleshooting using Microsoft Entra ID, Microsoft InTune, and JAMF. This role is ideal for someone with 1-3 years of IT support experience looking to develop their skills in a modern cloud-managed environment. Reporting directly to the IT Manager Americas, and working alongside team members based in Chicago, IL.

This role will be required to be in office 5 days per week in our downtown Chicago Headquarters.

*Applicants must be authorized to work in the United States without employer sponsorship, now or in the future.

Key Responsibilities

  • Provide first-line technical support for Windows and macOS devices.
  • Configure, deploy, and troubleshoot Windows PCs, Apple Mac, and mobile devices.
  • Manage user accounts, groups, and permissions using Microsoft Entra ID (Azure AD).
  • Enroll, configure, and manage endpoints using Microsoft InTune.
  • Install, configure, and support Microsoft 365 applications.
  • Diagnose and resolve hardware, software, network, printers, and connectivity issues.
  • Perform software installations, updates, and security patching.
  • Assist with onboarding and offboarding of employees, including device provisioning and account setup.
  • Maintain accurate documentation of incidents, procedures, and asset inventory.
  • Procure hardware through approved suppliers and assist with software licenses.
  • Escalate complex technical issues to senior IT staff and other teams when required.
  • Deliver excellent service level agreements (SLAs).
  • Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility.

Knowledge, Skills & Experience

  • Bachelor’s degree in Information Technology or a related discipline and/or equivalent work experience.
  • 1-3 years of experience in an IT Helpdesk or Desktop Support role.
  • Hands-on experience supporting Windows 11, Apple macOS, mobile devices (both iOS and Android).
  • Experience administering Microsoft Entra ID and Microsoft InTune.
  • Familiarity with Microsoft 365 applications.
  • Basic understanding of TCP/IP networking, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
  • Knowledge of Active Directory and Group Policy is beneficial.
  • Strong problem-solving, communication, and customer service skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.
  • MS Certification preferred
  • Apple Mac Certification preferred

Company Benefits 

  • Healthcare, dental, vision insurance
  • Short-term and long-term disability coverage
  • 401k with discretionary company match
  • PTO and company holidays

For Illinois based applicants: The US base salary range for this position is $45,000 to $52,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, education, certifications and work location. This range may be different in other locations due to differences in the cost of labor.  The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives in addition to base salary. 

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