Albuquerque, NM · On-site
$40.35 - $54.59/hr
As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC ... This position also includes mentoring junior technicians, maintaining government asset inventory ...
Albuquerque, NM · On-site
$40.35 - $54.59/hr
As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC ... This position also includes mentoring junior technicians, maintaining government asset inventory ...
Albuquerque, NM · On-site
$120K - $170K/yr
... and help lead active transportation, trail, and multimodal projects across Utah and the ... Mentor junior staff and contribute to a collaborative team environment * Lead business development ...
Albuquerque, NM · On-site
$120K - $170K/yr
... and help lead active transportation, trail, and multimodal projects across Utah and the ... Mentor junior staff and contribute to a collaborative team environment * Lead business development ...
Providing feedback to junior engineering staff on standard design engineering techniques ... to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity ...
Providing feedback to junior engineering staff on standard design engineering techniques ... to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity ...
$101K - $133K/yr
... to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... Serves in mentor role to junior engineers, providing technical guidance to others within mechanical ...
$101K - $133K/yr
... to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... Serves in mentor role to junior engineers, providing technical guidance to others within mechanical ...
Providing feedback to junior engineering staff on standard design engineering techniques ... to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity ...
Providing feedback to junior engineering staff on standard design engineering techniques ... to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity ...
$40.35 - $54.59/hr
As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC ... This position also includes mentoring junior technicians, maintaining government asset inventory ...
$40.35 - $54.59/hr
As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC ... This position also includes mentoring junior technicians, maintaining government asset inventory ...
$40.35 - $54.59/hr
As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC ... This position also includes mentoring junior technicians, maintaining government asset inventory ...
$40.35 - $54.59/hr
As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC ... This position also includes mentoring junior technicians, maintaining government asset inventory ...
... to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... Serves in mentor role to junior engineers, providing technical guidance to others within mechanical ...
... to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... Serves in mentor role to junior engineers, providing technical guidance to others within mechanical ...
Providing feedback to junior engineering staff on standard design engineering techniques ... to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity ...
Quick apply
Providing feedback to junior engineering staff on standard design engineering techniques ... to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity ...
Kirtland Air Force Base, NM · On-site
$50K - $90K/yr
Junior - Up to three years experience; and/or a BA/BS degree. * Senior - BA/BS degree and 5+ years ... High-quality medical plans paired with a Company-Sponsored HSA to help you save for the future.
Kirtland Air Force Base, NM · On-site
$50K - $90K/yr
Junior - Up to three years experience; and/or a BA/BS degree. * Senior - BA/BS degree and 5+ years ... High-quality medical plans paired with a Company-Sponsored HSA to help you save for the future.
Albuquerque, NM · On-site
$37 - $51.20/hr
Our senior-level Field Service Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips and ...
Albuquerque, NM · On-site
$37 - $51.20/hr
Our senior-level Field Service Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips and ...
Albuquerque, NM · On-site
$82K - $110K/yr
... helping our projects succeed. Engineering Analytics, Inc., is now a part of MacKay, and we are ... Gives clear instructions and provides accurate and timely feedback to junior staff * Organizes and ...
Albuquerque, NM · On-site
$82K - $110K/yr
... helping our projects succeed. Engineering Analytics, Inc., is now a part of MacKay, and we are ... Gives clear instructions and provides accurate and timely feedback to junior staff * Organizes and ...
The candidate will be involvedwith clinical care, medical education, mentoring of junior faculty ... Here the community is ready to help and is a friendly-familyoriented with excellent neighborhoods ...
The candidate will be involvedwith clinical care, medical education, mentoring of junior faculty ... Here the community is ready to help and is a friendly-familyoriented with excellent neighborhoods ...
Albuquerque, NM · On-site
$37 - $51.20/hr
Our senior-level Field Service Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips and ...
Albuquerque, NM · On-site
$37 - $51.20/hr
Our senior-level Field Service Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips and ...
The candidate will be involvedwith clinical care, medical education, mentoring of junior faculty ... Here the community is ready to help and is a friendly-familyoriented with excellent neighborhoods ...
The candidate will be involvedwith clinical care, medical education, mentoring of junior faculty ... Here the community is ready to help and is a friendly-familyoriented with excellent neighborhoods ...
As a BCBA, you will play a crucial role in our team to help children with autism spectrum disorder ... Provide on-going supervision and training to junior clinicians * Collaborate with parents and ...
Quick apply
As a BCBA, you will play a crucial role in our team to help children with autism spectrum disorder ... Provide on-going supervision and training to junior clinicians * Collaborate with parents and ...
Albuquerque, NM · On-site
$61.75 - $79.50/hr
Booz Allen Hamilton is seeking a Junior Data Architect to support the design and maintenance of ... Help design and maintain data schemas, metadata standards, and documentation to improve data ...
Albuquerque, NM · On-site
$61.75 - $79.50/hr
Booz Allen Hamilton is seeking a Junior Data Architect to support the design and maintenance of ... Help design and maintain data schemas, metadata standards, and documentation to improve data ...
Be Seen First
Albuquerque, NM · On-site
... help repair the HVAC system quickly for customers. * Removing old systems * Installing new systems with minimal supervision * Performing routine maintenance * Training junior team members
Quick apply
Urgent
Be Seen First
Albuquerque, NM · On-site
... help repair the HVAC system quickly for customers. * Removing old systems * Installing new systems with minimal supervision * Performing routine maintenance * Training junior team members
Urgent
Be Seen First
Albuquerque, NM · On-site
... help repair the HVAC system quickly for customers. * Removing old systems * Installing new systems with minimal supervision * Performing routine maintenance * Training junior team members
Quick apply
Urgent
Be Seen First
Albuquerque, NM · On-site
... help repair the HVAC system quickly for customers. * Removing old systems * Installing new systems with minimal supervision * Performing routine maintenance * Training junior team members
Urgent
Be Seen First
Bernalillo, NM · On-site
... help repair the HVAC system quickly for customers. * Removing old systems * Installing new systems with minimal supervision * Performing routine maintenance * Training junior team members
Quick apply
Urgent
Be Seen First
Bernalillo, NM · On-site
... help repair the HVAC system quickly for customers. * Removing old systems * Installing new systems with minimal supervision * Performing routine maintenance * Training junior team members
Urgent
$12.41 - $14.28
2% of jobs
$14.28 - $16.15
6% of jobs
$16.15 - $18.02
12% of jobs
$18.55 is the 25th percentile. Wages below this are outliers.
$18.02 - $19.90
17% of jobs
The median wage is $21.39 / hr.
$19.90 - $21.77
16% of jobs
$21.77 - $23.64
16% of jobs
$24.58 is the 75th percentile. Wages above this are outliers.
$23.64 - $25.51
12% of jobs
$25.51 - $27.39
7% of jobs
$27.39 - $29.26
6% of jobs
$29.26 - $31.13
3% of jobs
$31.13 - $33.01
2% of jobs
$12
$22
$33
| Aspect | Junior Helpdesk | Helpdesk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications (e.g., CompTIA A+) | High school diploma; often holds certifications like CompTIA A+ or Network+ |
| Work Environment | Entry-level support in IT departments, helpdesk support centers | Similar environment, providing technical support to end-users |
| Employer & Industry Usage | Common in IT support teams across various industries | Standard role in IT service desks, customer support, and internal tech teams |
The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.
$40.35 - $54.59/hr
Full-time
Posted 16 days ago
7.8
Based on 63 frontline employees who took The Breakroom Quiz
77th of 213 rated it services
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.
Job DescriptionTransform technology into opportunity as a Video Teleconferencing (VTC) Tech with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiators. As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC Tech joining our team to evolve and maintain network infrastructure for the Department of Energy, National Nuclear Security Administration.
The VTC technician requires a minimum of 8 years of experience in VTC , system administration or end user support. The role involves daily management of VTC and conference room systems, supporting the upgrade and installation of new conference rooms and troubleshooting technical issues. The technician is responsible for ensuring the functionality of VTC equipment, supporting conferences, and resolving any issues that arise during operations. This position also includes mentoring junior technicians, maintaining government asset inventory, and performing user training.
Job Summary:
Responsible for daily management of MS Teams based VTC and Conference Room systems
Resolve problems and configure rooms to meet requirements for scheduled conferences.
Operate and troubleshoot VTC and conference room equipment, initiating trouble tickets for external support when needed.
Perform routine performance testing to ensure VTC equipment operates at optimal performance and capacity.
Support the installation of new or upgrades of existing VTC systems
Serve as a Tier 2+ technician, handling uncommon incidents or requests outside the standard scope.
Support VTC and Presentation Conferences, verifying functionality, assisting with setup, and troubleshooting during conferences.
Perform spot checks of equipment to verify functionality on a scheduled basis.
Troubleshoot Codec hardware, network, VLAN, software configurations, and inter-device connections.
Respond to and resolve trouble tickets within the required Service Level Agreement (SLA).
Provide user training and mentor junior VTC technicians.
Maintain an accurate and complete government asset inventory.
Other duties as assigned.
Requirements:
Ensure compliance with command training and employment requirements in accordance with all established policies and guidelines.
Complete orientation and competency verification programs in line with departmental guidelines.
Participate in functions and meetings as assigned, providing relevant and timely information to assist with decision-making and process improvement.
Engage in customer service initiatives and training when required.
Assist with the orientation, training, and performance evaluation of newly assigned personnel as appropriate.
Strong analytical skills.
Ability to work independently with minimal supervision while fostering a cohesive team environment.
WHAT YOULL NEED TO SUCCEED:
Education: Associate's Degree (Substitutions will be based on additional years of experience)
Experience: 8+ years of related experience
Technical Skills: System Administration, Video Teleconferencing Services, End User Support, Troubleshooting/Problem Solving
Security Clearance Level: DOE Q or TS
Skills and Abilities: Written and Oral Communication, Leadership, Strategic Planning, Organization, Problem Solving,
Location: Albuquerque, NM
US Citizenship Required
#NNSAITOPS
8 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
U.S. Citizenship Required
The likely hourly rate for this position is between $40.35 - $54.59. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our WorkWe are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.
It services
10,000+ Employees
Falls Church, VA, US
