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Junior Helpdesk Jobs in Rio Rancho, NM (NOW HIRING)

Solarworks Energy

Senior Staff Accountant

Albuquerque, NM · On-site

$60K - $70K/yr

Serve as an experienced accounting resource to Staff Accountants and junior accounting personnel. * Help answer accounting questions and review assigned work. * Support training on reconciliations ...

Intera

Senior Project Engineer

Albuquerque, NM · On-site

$90K - $117K/yr

... help clients address complex environmental challenges, meet regulatory requirements, and ... Mentor junior staff and collaborate across multidisciplinary teams * Support business development ...

Cornerstone Research

Summer Analyst

Albuquerque, NM · On-site

You will have opportunities to interact with Analysts (both junior and senior) as well as senior ... to help you succeed. Your internship will begin with an orientation program, which will introduce ...

University of New Mexico

HS Research Splst

Albuquerque, NM

$17.50 - $24/hr

Help maintaining a clean and safe laboratory environment and recording of results and creating ... The role also includes mentoring and providing technical guidance to junior staff, interns, and ...

Stantec

Senior Plumbing Engineer

Albuquerque, NM · On-site

$101K - $139K/yr

You will collaborate closely with multidisciplinary teams, coordinate with consultants and contractors, provide technical guidance to junior staff, and help maintain the high level of quality and ...

Raytheon

Motor Controls Engineer II

Albuquerque, NM

$80K - $104K/yr

What You Will Do Raytheon's Effector Analog & Power (EAP) Team is looking for junior to mid-career engineers who have electronics knowledge to help design robust motor control systems. The EAP ...

Trilon

Senior Transportation Planner

Albuquerque, NM · On-site

... and help lead active transportation, trail, and multimodal projects across Utah and the ... Mentor junior staff and contribute to a collaborative team environment * Lead business development ...

University of New Mexico

HS Research Splst

Albuquerque, NM · On-site

$17.50 - $24/hr

Help maintaining a clean and safe laboratory environment and recording of results and creating ... May lead and train junior staff, student employees, interns, and volunteers in lab procedures and ...

Raytheon

Sr. Power Electronics Engineer

Albuquerque, NM

$104K - $128K/yr

Join us and help shape the future of aerospace and defense. Raytheon's Hardware Electrical Engineering Team is looking for junior engineers who have electronics knowledge to support the design and ...

Trilon Group

Senior Transportation Planner

Albuquerque, NM · On-site

$120K - $170K/yr

... and help lead active transportation, trail, and multimodal projects across Utah and the ... Mentor junior staff and contribute to a collaborative team environment * Lead business development ...

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All JobsHelpdesk JobsJunior Helpdesk JobsJunior Helpdesk Jobs in Rio Rancho, NM

Junior Helpdesk information

See Rio Rancho, NM salary details

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How much do junior helpdesk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for junior helpdesk in Rio Rancho, NM is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What are the most commonly searched types of Helpdesk jobs in Rio Rancho, NM?

The most popular types of Helpdesk jobs in Rio Rancho, NM are:

What are popular job titles related to Junior Helpdesk jobs in Rio Rancho, NM?

For Junior Helpdesk jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Junior Helpdesk jobs in Rio Rancho, NM look for?

The top searched job categories for Junior Helpdesk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Junior Helpdesk jobs?

Cities near Rio Rancho, NM with the most Junior Helpdesk job openings:

Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Senior Staff Accountant

Solarworks Energy

Albuquerque, NM • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description


Senior Staff Accountant
EPEX Home Performance / Solar Works Energy • Albuquerque, NM • Full-Time • On-Site • $60,000-$70,000 per year, depending on experience
Position Summary
EPEX Home Performance / Solar Works Energy is seeking an experienced, highly organized Senior Staff Accountant to join our Albuquerque accounting team.
We are a growing, multi-entity construction and home-improvement company operating across solar, roofing, windows, electrical, stucco, and related services.
This is a hands-on accounting role reporting to the Controller. The Senior Staff Accountant will take ownership of account reconciliations, journal entries, AR/AP, customer billing, job costing, month-end close support, and other general accounting responsibilities.
We are looking for someone who can work independently, identify when something does not look right, research discrepancies, and consistently produce accurate, complete, review-ready work.
Key Responsibilities
General Accounting & Month-End Close
  • Prepare journal entries, accruals, and supporting schedules.
  • Perform bank, credit-card, and balance-sheet reconciliations.
  • Review general-ledger activity for errors and incorrect classifications.
  • Complete assigned month-end close responsibilities on schedule.
  • Research and resolve accounting discrepancies.
  • Support multi-entity and intercompany accounting.
  • Assist with revenue recognition and deferred-revenue accounting.

Job Costing & Project Accounting
  • Maintain accurate project-level cost records.
  • Ensure labor, materials, subcontractors, commissions, permits, rework, and other direct costs are assigned correctly.
  • Identify missing, duplicate, or miscoded project costs.
  • Support project and trade-level gross-profit reporting.
  • Work with Project Managers and the Controller to research cost discrepancies.
  • Help improve the accuracy of job-cost reporting.

Accounts Receivable & Billing
  • Prepare and review customer invoices.
  • Maintain accurate customer balances and record customer payments.
  • Assist with collections and outstanding receivables.
  • Identify unbilled completed work and funding delays.
  • Research billing discrepancies and coordinate with internal teams as needed.

Accounts Payable & Vendors
  • Review vendor and subcontractor invoices for accuracy and proper coding.
  • Confirm required approvals and supporting documentation.
  • Process approved payments and reconcile vendor statements.
  • Research duplicate invoices, credits, refunds, and discrepancies.
  • Maintain accurate vendor records.

Accounting Team Support
  • Serve as an experienced accounting resource to Staff Accountants and junior accounting personnel.
  • Help answer accounting questions and review assigned work.
  • Support training on reconciliations, coding, AR/AP, journal entries, and job costing.
  • Help improve accounting procedures and reduce recurring errors.

What Success Looks Like
The books are current. Reconciliations are complete. Customer billing happens on time. Vendor transactions are accurate. Project costs are coded correctly. Accounting discrepancies are researched and resolved before they become month-end problems.
The Controller receives accurate, organized, review-ready work and can rely on the Senior Staff Accountant to take ownership of important day-to-day accounting responsibilities.
When you say something is complete, it should be complete, accurate, reconciled, documented, and ready for review.
Position Details
Job Type: Full-Time
Schedule: Monday-Friday
Work Location: On-site in Albuquerque, New Mexico
Requirements
Required Qualifications
  • 3-5+ years of progressive accounting experience.
  • General-ledger accounting experience.
  • Experience with accounts receivable and accounts payable.
  • Experience performing bank and balance-sheet reconciliations.
  • Experience preparing journal entries.
  • Experience supporting month-end close.
  • Working knowledge of accrual accounting.
  • Strong Excel skills.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and manage multiple deadlines.

Preferred Qualifications
  • Construction or project-based accounting experience.
  • Job-cost accounting experience.
  • NetSuite or comparable ERP experience.
  • Multi-entity accounting experience.
  • Revenue-recognition or deferred-revenue experience.
  • Experience supporting or mentoring junior accounting personnel.
  • Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field.

Equivalent relevant experience may substitute for formal education.
Benefits
Compensation & Benefits
Salary: $60,000-$70,000 per year, depending on experience
  • Medical, dental, and vision insurance with 50% employee premium contribution
  • FSA
  • 401(k) with company match
  • Paid time off
  • Continuing education and certification support
  • Professional growth opportunities

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