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Junior Helpdesk Jobs in Rio Rancho, NM (NOW HIRING)

Sr. Mechanical Engineer, ALE

Albuquerque, NM

$101K - $133K/yr

... to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... Serves in mentor role to junior engineers, providing technical guidance to others within mechanical ...

VTC Technician

Albuquerque, NM · On-site

$40.35 - $54.59/hr

As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC ... This position also includes mentoring junior technicians, maintaining government asset inventory ...

... helping our projects succeed. Engineering Analytics, Inc., is now a part of MacKay, and we are ... Gives clear instructions and provides accurate and timely feedback to junior staff * Organizes and ...

Our senior-level Field Service Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips and ...

Junior - Up to three years experience; and/or a BA/BS degree. * Senior - BA/BS degree and 5+ years ... High-quality medical plans paired with a Company-Sponsored HSA to help you save for the future.

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Junior Helpdesk information

See Rio Rancho, NM salary details

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$31

How much do junior helpdesk jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for junior helpdesk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Helpdesk, and why are they important?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are Junior Helpdesk roles?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by Junior Helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Rio Rancho, NM? The most popular types of Helpdesk jobs in Rio Rancho, NM are:
What are popular job titles related to Junior Helpdesk jobs in Rio Rancho, NM? For Junior Helpdesk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Junior Helpdesk jobs in Rio Rancho, NM look for? The top searched job categories for Junior Helpdesk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Junior Helpdesk jobs? Cities near Rio Rancho, NM with the most Junior Helpdesk job openings:
Infographic showing various Junior Helpdesk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Project Manager - Water/Wastewater

Ardurra

Albuquerque, NM

Full-time

Posted 17 hours ago


Job description

Ardurra is seeking a Water/Wastewater Project Manager to join our growing team in Albuquerque, NM!

Ardurra is a multidisciplinary civil engineering services firm which provides broad-based solutions tailored to the specific needs of the public and private sector. We leverage the depth of our professional and technical expertise, as well as our integrated structure, to deliver practical, innovative solutions for our clients.

We have been creating opportunities for our employees to develop both personally and professionally. As a result, our team has contributed to some of the nation’s most important infrastructure projects. These are projects that can positively impact people’s lives.

Primary Function

In this role, you will manage and work on a variety of water/wastewater projects including but not limited to Water and Wastewater treatment plants.

Primary Function

Performs detailed phases of design engineering work for a project of moderate size and complexity (e.g., assignment involving a single engineering discipline). The incumbent must be fully competent in all conventional aspects of design engineering and be capable of planning and conducting tasks requiring independent judgment in the evaluation, selection, and substantial adaptation and modification of standard design engineering techniques, procedures, and criteria.

Primary Duties

  • Managing the budget and schedule for multiple engineering projects.
  • The Project Manager will serve as the Engineer of Record and technical lead for his/her own projects, in most cases..
  • Communicating with clients, subconsultants, contractors, and other professionals as required for the completion of the project.
  • Development of project scopes of work, budgets, and schedules based on initial feedback from the client, and negotiation of any revisions and/or changes to the work during the course of the project.
  • Assisting Senior Project Managers in the daily and weekly allocation of junior engineering and production staff on active projects, managing individual workloads based on project deliverables and priorities.
  • Overseeing and coordinating the activities of the project team.
  • Preparing and/or reviewing technical engineering specifications and cost estimates; coordination with in-house construction administration staff.
  • Providing feedback to junior engineering staff on standard design engineering techniques, procedures, and criteria.
  • Providing direction and feedback to field personnel on specific construction requirements, visiting construction sites and providing field observation as necessary.
  • Assisting with project pursuits and proposal preparation.

Education and Experience Requirements

  • Bachelor’s Degree in, Civil Engineering from an accredited university or college.
  • 8+ years of related experience in water/wastewater.
  • State of New Mexico PE license required.
  • Excellent written and verbal communication skills, including ability to interface with clients, contractors and regulatory agencies is critical.
  • Excellent technical writing skills for use in development of engineering reports and studies
  • Strong organizational, analytical and problem-solving skills
  • Highly self-motivated, able to anticipate and initiate subsequent project tasks, working independently or with minimal instruction.
  • Able to work efficiently within a predetermined project budget and schedule.
  • Strong organizational skills, and ability to function efficiently within a project team environment.

Why Ardurra?

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.
Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

NOTICE TO THIRD PARTY AGENCIES:

Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.

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