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Junior Helpdesk Jobs in Rio Rancho, NM (NOW HIRING)

Data Architect

Albuquerque, NM · On-site

$61.75 - $79.50/hr

We are looking for a Junior Data Architect to help shape and support the data foundation that powers analytics, reporting, and operational insights across our organization. As a Junior Data Architect ...

Data Architect

Albuquerque, NM · On-site

$61.75 - $79.50/hr

We are looking for a Junior Data Architect to help shape and support the data foundation that powers analytics, reporting, and operational insights across our organization. As a Junior Data Architect ...

Senior Project Engineer

Albuquerque, NM · On-site

$90K - $117K/yr

... help clients address complex environmental challenges, meet regulatory requirements, and ... Mentor junior staff and collaborate across multidisciplinary teams * Support business development ...

Senior Project Engineer

Albuquerque, NM · On-site

$90K - $117K/yr

... help clients address complex environmental challenges, meet regulatory requirements, and ... Mentor junior staff and collaborate across multidisciplinary teams * Support business development ...

HS Research Splst

Albuquerque, NM

$17.50 - $24/hr

Help maintaining a clean and safe laboratory environment and recording of results and creating ... The role also includes mentoring and providing technical guidance to junior staff, interns, and ...

Senior Plumbing Engineer

Albuquerque, NM · On-site

$101K - $139K/yr

You will collaborate closely with multidisciplinary teams, coordinate with consultants and contractors, provide technical guidance to junior staff, and help maintain the high level of quality and ...

... and help lead active transportation, trail, and multimodal projects across Utah and the ... Mentor junior staff and contribute to a collaborative team environment * Lead business development ...

HS Research Splst

Albuquerque, NM · On-site

$17.50 - $24/hr

Help maintaining a clean and safe laboratory environment and recording of results and creating ... May lead and train junior staff, student employees, interns, and volunteers in lab procedures and ...

Join us and help shape the future of aerospace and defense. Raytheon's Hardware Electrical Engineering Team is looking for junior engineers who have electronics knowledge to support the design and ...

... and help lead active transportation, trail, and multimodal projects across Utah and the ... Mentor junior staff and contribute to a collaborative team environment * Lead business development ...

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Junior Helpdesk information

See Rio Rancho, NM salary details

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How much do junior helpdesk jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for junior helpdesk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Helpdesk, and why are they important?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are Junior Helpdesk roles?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by Junior Helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Rio Rancho, NM? The most popular types of Helpdesk jobs in Rio Rancho, NM are:
What are popular job titles related to Junior Helpdesk jobs in Rio Rancho, NM? For Junior Helpdesk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Junior Helpdesk jobs in Rio Rancho, NM look for? The top searched job categories for Junior Helpdesk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Junior Helpdesk jobs? Cities near Rio Rancho, NM with the most Junior Helpdesk job openings:
Infographic showing various Junior Helpdesk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.
Data Architect

$61.75 - $79.50/hr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 9 days ago


Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

9th of 57 rated business consultants


Job description


Remote Work:
No
Job Number:
R0236266
Location:
Albuquerque,NM,US
Share job via:
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Data Architect
The Opportunity:
As organizations increasingly rely on cloud computing and advanced analytics, the ability to design well-structured, scalable, and well-governed data systems is more important than ever. We are looking for a Junior Data Architect to help shape and support the data foundation that powers analytics, reporting, and operational insights across our organization.
As a Junior Data Architect, you'll work alongside engineers, analysts, and business stakeholders to design and maintain data structures that make complex data accessible, reliable, and meaningful. Working within AWS-based environments, you'll help model data, support pipeline development, and contribute to building scalable data architectures that support both operational and analytical workloads.
Here, you'll work with a multi-disciplinary team in a fast-paced and agile environment. You'll help translate business requirements into well-structured data models and architecture patterns while collaborating closely with data engineers and platform teams to ensure systems are scalable, performant, and reliable. You'll also help support data governance practices, including improving data quality, documentation, and standards that promote responsible and consistent use of organizational data.
How You'll Contribute
As a Junior Data Architect on our team, you will:
  • Design and maintain logical and physical data models that support analytics and reporting use cases.
  • Write and optimize SQL queries to transform and structure data for downstream systems and reporting.
  • Collaborate with engineering teams to support the design and implementation of data pipelines and data integration workflows within AWS environments.
  • Translate business and analytical requirements into scalable data structures and architecture patterns.
  • Help design and maintain data schemas, metadata standards, and documentation to improve data discoverability and usability.
  • Support development and optimization of ETL and ELT workflows that transform raw data into curated analytical datasets.
  • Assist in maintaining the reliability, performance, and scalability of data storage and processing systems.
  • Work with cross-functional stakeholders including product, analytics, and engineering teams to understand and address data needs.
  • Support data governance initiatives, including improving data quality, lineage visibility, and consistency across datasets.
  • Help enforce data standards and best practices to ensure data integrity, appropriate access, and responsible data usage across the organization.

You Have:
  • Experience working with data systems, data engineering, analytics engineering, or data architecture
  • Experience writing and optimizing SQL queries for data transformation and analysis
  • Experience working with relational databases or cloud data platforms such as AWS
  • Experience using Python for data processing, automation, or scripting
  • Knowledge of ETL and ELT processes and modern data pipeline architectures
  • Knowledge of data governance concepts, including data quality, metadata management, and data documentation
  • Ability to communicate technical concepts and collaborate with cross-functional stakeholders
  • Ability to obtain a Secret clearance
  • Bachelor's degree

Nice If You Have:
  • Experience with AWS data services such as S3, Glue, Redshift, or Athena
  • Experience supporting data warehouse or lakehouse architectures
  • Experience with data orchestration or transformation tools such as Airflow or dbt
  • Experience with data governance tools such as data catalogs, lineage tools, or metadata management platforms
  • Experience working with large-scale analytical datasets
  • Secret clearance
  • CDMP certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914