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Junior Helpdesk Jobs in Rio Rancho, NM (NOW HIRING)

ARA Brand

Jr Security Specialist

Albuquerque, NM · On-site

Jr. Security Specialist Jr. Security Specialist Responsibilities include but are not limited to ... Demonstrate the ability to help manage and oversee comprehensive security programs * Knowledge of ...

ARA

Senior Geotechnical Engineer 1

Albuquerque, NM · On-site

$52.50 - $87.51/hr

  • Medical

  • Retirement

  • PTO

... clients, and help grow enduring research and development programs. The ideal candidate has ... A key part of your role is developing junior staff, improving team capability, and modeling best ...

Booz Allen Hamilton, Inc.

Data Architect

Albuquerque, NM · On-site

$61.75 - $79.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

We are looking for a Junior Data Architect to help shape and support the data foundation that powers analytics, reporting, and operational insights across our organization. As a Junior Data Architect ...

Booz Allen Hamilton, Inc.

Data Architect

Albuquerque, NM · On-site +1

$61.75 - $79.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

We are looking for a Junior Data Architect to help shape and support the data foundation that powers analytics, reporting, and operational insights across our organization. As a Junior Data Architect ...

Raytheon

Principal Electronics Engineer

Albuquerque, NM

$134K - $164K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You Will Do Raytheon's Effector Analog & Power (EAP) Team is looking for junior to mid-level engineers who have power electronics knowledge to help design robust power systems. The Effector ...

ARA

Jr Security Specialist

Albuquerque, NM · On-site

Jr. Security Specialist Responsibilities include but are not limited to: * Assist the team with day ... Demonstrate the ability to help manage and oversee comprehensive security programs * Knowledge of ...

ARA

Jr Security Specialist

Albuquerque, NM · On-site

Jr. Security Specialist Responsibilities include but are not limited to: * Assist the team with day ... Demonstrate the ability to help manage and oversee comprehensive security programs * Knowledge of ...

INTERA Careers

Senior Project Engineer

Albuquerque, NM · On-site

$90K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... help clients address complex environmental challenges, meet regulatory requirements, and ... Mentor junior staff and collaborate across multidisciplinary teams * Support business development ...

INTERA Incorporated

Senior Project Engineer

Albuquerque, NM

$90K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... help clients address complex environmental challenges, meet regulatory requirements, and ... Mentor junior staff and collaborate across multidisciplinary teams * Support business development ...

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Showing results 21-40

All JobsHelpdesk JobsJunior Helpdesk JobsJunior Helpdesk Jobs in Rio Rancho, NM

Junior Helpdesk information

See Rio Rancho, NM salary details

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How much do junior helpdesk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for junior helpdesk in Rio Rancho, NM is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What are the most commonly searched types of Helpdesk jobs in Rio Rancho, NM?

The most popular types of Helpdesk jobs in Rio Rancho, NM are:

What are popular job titles related to Junior Helpdesk jobs in Rio Rancho, NM?

For Junior Helpdesk jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Junior Helpdesk jobs in Rio Rancho, NM look for?

The top searched job categories for Junior Helpdesk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Junior Helpdesk jobs?

Cities near Rio Rancho, NM with the most Junior Helpdesk job openings:

Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Jr Security Specialist

ARA Brand

Albuquerque, NM • On-site

Other

Posted 13 days ago

Job description

Jr. Security Specialist

Jr. Security Specialist Responsibilities include but are not limited to:

  • Assist the team with day-to-day administration and execution of the Corporate Security Program, supporting its continued growth and scalability, including:
  • Maintaining and updating security program documentation, records and files
  • Assist in managing corporate security SharePoint sites, and other relevant security databases
  • Assist with corporate security processes, form creation, and plan writing
  • Support the Controlled Unclassified Information (CUI) program by implementing proper handling, storage, and dissemination procedures in accordance with regulatory requirements
  • Support other Corporate Security initiatives as needed
  • Serve as a point of contact for employee requests and questions on general security-related matters, including:
    • Physical security compliance adherence to company policies and industry regulations
    • Personnel security to include initiating and maintaining clearance requirements, training and foreign travel briefings
    • Badge and facility access requests
    • Visitor control and escort procedures

Jr. Security Specialist Position Requirements:

  • Active Secret Security Clearance or equivalent DOE security clearance with ability to obtain a Top-Secret Clearance
  • Knowledge, experience, and understanding of Industrial Security
  • Excellent written and oral communication skills and meticulous attention to detail
  • Strong interpersonal skills, ability to communicate effectively and ability to problem solve
  • Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat
  • Ability to work independently as well as within a team environment
  • Occasional travel to ARA offices as needed

Preferences:

  • Working knowledge of government security systems including DISS, NBIS and SWFT
  • Demonstrate the ability to help manage and oversee comprehensive security programs
  • Knowledge of open storage areas, SCIF standards, and Intelligence Community Directives (ICDs)
  • Knowledge of the requirements pertaining to CUI
  • Knowledge of CMMC physical security requirements
  • Knowledge of communications security (COMSEC)

Applied Research Associates, Inc. Company Information:

Applied Research Associates, Inc. is a 100% employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences. We invite you to visit our website to learn more about who we are, what we do, the excellent careers and benefits we offer and explore some of our featured offices.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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