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Junior Customer Service Representative Jobs (NOW HIRING)

Employee Magnets

Jr. CSR

Lewisville, TX · On-site

$15 - $20.25/hr

About the job Jr. CSR Jr. CSR - Dept. VI Summary The successful candidate will be responsible for managing all aspects of orders processing, fulfillment and customer services. Ensure timely response ...

International Window

Be Seen First

Jr. Customer Service Representative

Corona, CA · On-site

$18 - $24/hr

About the Role Premier manufacturer of energy-efficient vinyl and aluminum windows and doors seeks a motivated Junior Customer Service Representative to assist contractors, builders, dealers, and ...

Jobs4U

Customer Service Representative

Frisco, TX

$15 - $20.25/hr

Managing a team of junior customer service representatives. * Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: * High school ...

Ovex Technologies

Customer Services Representative (Remote)

$16.50 - $22.25/hr

Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma ...

Domino's Franchise

Customer Service Rep

Orlando, FL · On-site

$15 - $20.25/hr

Managing a team of junior customer service representatives. * Ensure customer satisfaction and provide professional customer support. Additional Information All your information will be kept ...

Polarson80

Customer Service

Rochester, NY · On-site

$15.75 - $21.50/hr

Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma ...

Domino's Franchise

Customer Service Rep (5128)

Orlando, FL · On-site

$15 - $20.25/hr

Managing a team of junior customer service representatives. * Ensure customer satisfaction and provide professional customer support. All your information will be kept confidential according to EEO ...

Domino's Pizza

Customer Service Rep (5143)

Orlando, FL · On-site

$14.25 - $19.25/hr

Managing a team of junior customer service representatives. * Ensure customer satisfaction and provide professional customer support. Additional Information All your information will be kept ...

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Junior Customer Service Representative information

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How much do junior customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for junior customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a junior customer service representative do?

A Junior Customer Service Representative assists customers by answering their questions, resolving basic issues, and providing information about products or services. They typically handle phone calls, emails, or live chat inquiries, and may also process orders or returns. The role focuses on delivering excellent customer experiences while learning company protocols and systems. Junior representatives often work under the guidance of more experienced team members and may receive ongoing training to develop their skills.

What are the key skills and qualifications needed to thrive as a junior customer service representative, and why are they important?

To thrive as a Junior Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is typically required. Strong interpersonal skills, patience, and a positive attitude help you build rapport with customers and handle challenging situations. These skills ensure customers receive prompt, helpful assistance, leading to greater satisfaction and loyalty.

What are some common challenges junior customer service representatives face during their first few months, and how can they overcome them?

Junior Customer Service Representatives often encounter challenges such as quickly learning company products or services, managing high call volumes, and handling difficult customer interactions. In the first few months, it's normal to feel overwhelmed, but leveraging training resources, asking experienced colleagues for guidance, and practicing active listening can help build confidence and competence. Most teams offer mentorship or shadowing opportunities, which are valuable for gaining practical insights and developing effective problem-solving skills. Embracing feedback and maintaining a positive, patient attitude can also accelerate your growth in the role.

What is the difference between Junior Customer Service Representative vs Customer Service Associate?

AspectJunior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; basic communication skillsHigh school diploma; customer interaction skills
Work EnvironmentCall centers, retail, online supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonEntry-level customer support rolesFrontline customer interaction roles

Both roles involve assisting customers and require similar skills, but Junior Customer Service Representatives often focus on handling inquiries via phone or online, while Customer Service Associates may work directly with customers in retail or face-to-face settings. The roles are similar in credentials and industry usage, making them common points of comparison for job seekers.

What is an entry level junior customer service representative?

An entry-level junior customer service representative is a position suitable for individuals new to the customer service field, often requiring basic communication skills and a willingness to learn. The role typically involves assisting customers, answering inquiries, and using customer management tools, with minimal prior experience expected. It serves as a starting point for building skills in communication, problem-solving, and product knowledge.

What cities are hiring for Junior Customer Service Representative jobs?

Cities with the most Junior Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Junior Customer Service Representative jobs?

States with the most job openings for Junior Customer Service Representative jobs include:

Junior Customer Service Representative jobs near you
Infographic showing various Junior Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Junior Customer Service Representative

Triple-S Steel

Odessa, TX

$14.25 - $19.50/hr

Full-time

Re-posted 12 days ago

Triple-S Steel rating

6.9

Company rating: 6.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

261st of 423 rated retail wholesalers

Job description

Title of Position: Junior Customer Service Representative 

Position Type: Full-Time, Non-Remote

Reports to: Customer Service Manager 

Location: Odessa, TX 

Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools.  Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace.   We live closely by our core values: Excellence, Loyalty, and Fun.  These values are evident throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.   

Job Responsibilities

Junior Customer Service Representative responsibilities center around facilitating the Tube Supply sales process.  In this entry-level role, you’ll enter sales orders received from our Account Managers into our database.  Sales Assistants are the first point of contact for troubleshooting with customers and will coordinate with outside processing vendors to treat material to each customer’s specifications.


Primary Duties: 

  • Order Entry
    • Create sales orders in accordance with specifications used by Tube Supply and/or customers, which may also include the creation of special process purchase orders (SPO)
    • Create purchase orders for the Sales department for external material (Buyouts)
  • Match Mill Test Reports according to the order & specifications supplied by Sales
  • Track and troubleshoot orders
  • Correct discrepancies between purchase orders and received product
  • Comply with all HSE, QMS, and Corporate policies at Tube Supply
  • Perform other duties as assigned by your Supervisor
    • Intercompany stock transfers

Job Requirements:

  • Bachelor’s degree or work equivelant 
  • Excellent problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong data-entry skills 

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