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Junior Customer Service Representative Jobs in Virginia

Lindsey Brothers Incorporated

Be Seen First

Customer Service Representative CSR

Virginia Beach, VA · On-site

$16 - $20/hr

Job Summary The basic function of the Customer Service Representative (CSR) is to convert incoming calls into booked service calls. Handles service calls from customers projecting a professional ...

Lindsey Brothers Incorporated

Be Seen First

Customer Service Representative CSR

Virginia Beach, VA · On-site

$16 - $20/hr

Job Summary The basic function of the Customer Service Representative (CSR) is to convert incoming calls into booked service calls. Handles service calls from customers projecting a professional ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Copart, Inc.

Customer Service Representative

Danville, VA · On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

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Junior Customer Service Representative information

See Virginia salary details

$9

$18

$26

How much do junior customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for junior customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does a junior customer service representative do?

A Junior Customer Service Representative assists customers by answering their questions, resolving basic issues, and providing information about products or services. They typically handle phone calls, emails, or live chat inquiries, and may also process orders or returns. The role focuses on delivering excellent customer experiences while learning company protocols and systems. Junior representatives often work under the guidance of more experienced team members and may receive ongoing training to develop their skills.

What are the key skills and qualifications needed to thrive as a junior customer service representative, and why are they important?

To thrive as a Junior Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is typically required. Strong interpersonal skills, patience, and a positive attitude help you build rapport with customers and handle challenging situations. These skills ensure customers receive prompt, helpful assistance, leading to greater satisfaction and loyalty.

What are some common challenges junior customer service representatives face during their first few months, and how can they overcome them?

Junior Customer Service Representatives often encounter challenges such as quickly learning company products or services, managing high call volumes, and handling difficult customer interactions. In the first few months, it's normal to feel overwhelmed, but leveraging training resources, asking experienced colleagues for guidance, and practicing active listening can help build confidence and competence. Most teams offer mentorship or shadowing opportunities, which are valuable for gaining practical insights and developing effective problem-solving skills. Embracing feedback and maintaining a positive, patient attitude can also accelerate your growth in the role.

What is the difference between Junior Customer Service Representative vs Customer Service Associate?

AspectJunior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; basic communication skillsHigh school diploma; customer interaction skills
Work EnvironmentCall centers, retail, online supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonEntry-level customer support rolesFrontline customer interaction roles

Both roles involve assisting customers and require similar skills, but Junior Customer Service Representatives often focus on handling inquiries via phone or online, while Customer Service Associates may work directly with customers in retail or face-to-face settings. The roles are similar in credentials and industry usage, making them common points of comparison for job seekers.

What is an entry level junior customer service representative?

An entry-level junior customer service representative is a position suitable for individuals new to the customer service field, often requiring basic communication skills and a willingness to learn. The role typically involves assisting customers, answering inquiries, and using customer management tools, with minimal prior experience expected. It serves as a starting point for building skills in communication, problem-solving, and product knowledge.

What are the most commonly searched types of Customer Service Representative jobs in Virginia?

The most popular types of Customer Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Junior Customer Service Representative jobs?

Cities in Virginia with the most Junior Customer Service Representative job openings:

Junior Customer Service Representative jobs near you

CSR - Customer Service Representative

Domino's

Richmond, VA • On-site

$13/hr

Full-time

Re-posted 22 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,935 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

DESCRIPTION
We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Make product for customers to Domino's Standards
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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