Job Title: JIRA Integration Specialist โ AVR Automation
Location: Irving, TX or Iselin, NJ or Charlotte, NC โ 3 Days onsite role
Long Term Project
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Role Purpose:
The JIRA Integration Specialistย is responsible forย automating and managing AVRย toย JIRA ticketing and workflow integration, enabling seamless creation, synchronization, and lifecycle management of application security vulnerabilities from ServiceNow AVR into JIRA. The role ensures consistent, auditable workflows that support AppSec migration, automation, and compliance execution.ย
Key Responsibilities:
Implement and supportย AVRย toย JIRA automationย for security defect ticket creation, updates, and closure.ย
Configure JIRA workflows, issue types, fields, and automation rules to align withย AppSec vulnerability lifecycle and compliance requirements.ย
Ensureย accurateย biโdirectionalย status updatesย between ServiceNow AVR and JIRA where applicable.ย
Support Vulnerability Operations and engineeringย teams toย ensureย timelyย visibility and tracking of AppSec findings.ย
Troubleshoot integration, workflow, andย dataโsyncย issues across AVR and JIRA.ย
Provide inputs to governance reporting and dashboards derived from JIRA ticket data.ย
Operate strictly withinย SOW scopeย (no remediation, development, or custom reporting).ย
Experience & Skills:
4โ7 years of experienceย in JIRA administration, workflow automation, or integration roles.ย
Handsโonย experience withย ServiceNow AVRย andย JIRA integrationsย or security/defect management tooling.ย
Strong knowledge of JIRA workflows, automation, issue schemas, and dashboards.ย
Familiarity withย Application Security vulnerability management processes.ย
Strong coordination skills working with security, engineering, and operations teams.