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Japanese Speaking Customer Service Jobs (NOW HIRING)

Princess Cruises

Barista (Japanese Speaking)

New York, NY · On-site

$16.75 - $19.25/hr

Barista (Japanese Speaking) Department: Beverage Svc Employment Type: Fixed Term Contract Location ... They actively ensure that beverage service team members at assigned bar locations act as company ...

TheKey

Caregiver Japanese Speaking

Torrance, CA · On-site

$15 - $18.75/hr

You are motivated by helping others and providing quality service above all else. You are driven by ... Bilingual (Japanese and English) * PCA, CNA, or GNA Certification preferred * HCA/PER ID preferred ...

MCI Careers

AR · On-site

$15 - $16/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

TheKey

Caregiver Japanese Speaking

Torrance, CA · On-site

$17.81 - $18.50/hr

You are motivated by helping others and providing quality service above all else. You are driven by ... Bilingual (Japanese and English) * PCA, CNA, or GNA Certification preferred * HCA/PER ID preferred ...

MCI Careers

$15 - $16/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

MCI Careers

MO

$17 - $18/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

MCI Careers

$17 - $18/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

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Japanese Speaking Customer Service information

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How much do japanese speaking customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for japanese speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Japanese speaking customer service?

A Japanese Speaking Customer Service job involves assisting customers in Japanese, handling inquiries, resolving issues, and providing support via phone, email, or chat. This role requires fluency in both Japanese and the company's primary language, along with strong communication and problem-solving skills. It is commonly found in industries like e-commerce, travel, and technology, where companies serve Japanese-speaking customers.

What are the key skills and qualifications needed to thrive in Japanese speaking customer service, and why are they important?

Japanese Speaking Customer Service professionals require fluency in both Japanese and English, strong communication skills, and prior experience in customer service or a related field. Familiarity with customer relationship management (CRM) systems, help desk platforms, and proficiency in basic office software is often necessary. Exceptional active listening, patience, and problem-solving abilities are key soft skills that help build trust and resolve customer issues effectively. These competencies ensure accurate support, positive client interactions, and seamless communication between Japanese-speaking customers and the company.

What does a typical workday look like for a Japanese speaking customer service representative?

A typical day involves responding to customer inquiries via phone, email, or live chat—primarily in Japanese, but sometimes in English as well. You’ll handle questions about products, services, orders, or technical issues, troubleshoot problems, and document interactions in the company’s CRM system. Collaboration is common with other departments such as sales, technical support, or logistics, especially when complex issues arise. The pace can be fast and varied depending on customer volume, but you’ll have access to resources and training to help you succeed. This dynamic environment provides frequent opportunities to improve your language and communication skills while building valuable customer service experience.

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Japanese Speaking Customer Service jobs near you
Infographic showing various Japanese Speaking Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service/Account Management - English/Japanese

Humina Resource

Rancho Dominguez, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Location: Rancho Dominguez, CA
Salary: $43,000–$45,000 annually (DOE)
Employment Type: Full-Time
Due to continued business growth and new client acquisitions, we are seeking a motivated Account Specialist / Customer Service Representative to join our team.
After completing training, you will primarily manage three Japanese-speaking corporate accounts while serving as the main point of contact for customer support and logistics coordination.
During the training period, you will gain hands-on experience in warehouse operations—including order processing, picking, packing, shipping, and inventory management—to develop a solid understanding of logistics operations and provide effective solutions to clients.
This position offers an excellent opportunity for individuals who enjoy customer service, logistics, and working in a collaborative, fast-paced environment.
Key Responsibilities

Customer Service & Account Management

  • Manage assigned corporate customer accounts
  • Respond to customer inquiries and provide exceptional customer service
  • Coordinate with vendors and transportation companies
  • Communicate with headquarters in Japan
  • Coordinate with internal departments to ensure smooth operations
  • Update and maintain internal operating systems
  • Assist with process improvements and operational support
Logistics & Warehouse Operations

  • Process shipping and receiving orders
  • Coordinate import/export forwarding procedures
  • Prepare shipping documents for domestic and international shipments
  • Generate shipping lists and operational reports
  • Monitor inventory movements and inventory accuracy
  • Perform picking, packing, labeling, and other warehouse support duties as needed
Qualifications

  • Professional-level Japanese language proficiency
  • Basic English communication skills
  • Basic Excel skills (formulas required; VLOOKUP/XLOOKUP experience is a plus)
  • Comfortable using computers and general office software
  • Ability to lift up to 20 lbs
  • Detail-oriented, organized, and dependable
Ideal Candidate

This position is ideal for someone who:
  • Enjoys working with customers and solving problems
  • Is interested in logistics, supply chain, and warehouse operations
  • Is comfortable balancing office and operational responsibilities
  • Learns quickly and enjoys working in a fast-paced environment
  • Is proactive, dependable, and a strong team player
Work Schedule

Monday – Friday
8:30 AM – 5:30 PM

During the holiday season, up to approximately one hour of overtime per day may occasionally be required.

Career Growth

We value motivated employees who are eager to learn and grow. This position offers excellent opportunities for career development within a growing international logistics company.