ZipRecruiter

Log In

1

Japanese Speaking Customer Service Jobs (NOW HIRING)

Princess Cruises

Barista (Japanese Speaking)

New York, NY · On-site

$16.75 - $19.25/hr

Barista (Japanese Speaking) Department: Beverage Svc Employment Type: Fixed Term Contract Location ... They actively ensure that beverage service team members at assigned bar locations act as company ...

TheKey

Caregiver Japanese Speaking

Torrance, CA · On-site

$17.81 - $18.50/hr

You are motivated by helping others and providing quality service above all else. You are driven by ... Bilingual (Japanese and English) * PCA, CNA, or GNA Certification preferred * HCA/PER ID preferred ...

TheKey

Caregiver Japanese Speaking

Torrance, CA · On-site

$15 - $18.75/hr

You are motivated by helping others and providing quality service above all else. You are driven by ... Bilingual (Japanese and English) * PCA, CNA, or GNA Certification preferred * HCA/PER ID preferred ...

MCI Careers

$15 - $16/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

MCI Careers

AR · On-site

$15 - $16/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

MCI Careers

MO · On-site

$17 - $18/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

MCI Careers

$17 - $18/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

previous page

Showing results 41-60

All JobsJapanese Speaking Customer Service Jobs

Japanese Speaking Customer Service information

See salary details

$9

$18

$26

How much do japanese speaking customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for japanese speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Japanese speaking customer service, and why are they important?

Japanese Speaking Customer Service professionals require fluency in both Japanese and English, strong communication skills, and prior experience in customer service or a related field. Familiarity with customer relationship management (CRM) systems, help desk platforms, and proficiency in basic office software is often necessary. Exceptional active listening, patience, and problem-solving abilities are key soft skills that help build trust and resolve customer issues effectively. These competencies ensure accurate support, positive client interactions, and seamless communication between Japanese-speaking customers and the company.

What is a Japanese speaking customer service?

A Japanese Speaking Customer Service job involves assisting customers in Japanese, handling inquiries, resolving issues, and providing support via phone, email, or chat. This role requires fluency in both Japanese and the company's primary language, along with strong communication and problem-solving skills. It is commonly found in industries like e-commerce, travel, and technology, where companies serve Japanese-speaking customers.

What does a typical workday look like for a Japanese speaking customer service representative?

A typical day involves responding to customer inquiries via phone, email, or live chat—primarily in Japanese, but sometimes in English as well. You’ll handle questions about products, services, orders, or technical issues, troubleshoot problems, and document interactions in the company’s CRM system. Collaboration is common with other departments such as sales, technical support, or logistics, especially when complex issues arise. The pace can be fast and varied depending on customer volume, but you’ll have access to resources and training to help you succeed. This dynamic environment provides frequent opportunities to improve your language and communication skills while building valuable customer service experience.

More about Japanese Speaking Customer Service jobs

What cities are hiring for Japanese Speaking Customer Service jobs?

Cities with the most Japanese Speaking Customer Service job openings:

What states have the most Japanese Speaking Customer Service jobs?

States with the most job openings for Japanese Speaking Customer Service jobs include:

What job categories do people searching Japanese Speaking Customer Service jobs look for?

The top searched job categories for Japanese Speaking Customer Service jobs are:

Japanese Speaking Customer Service jobs near you
Infographic showing various Japanese Speaking Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Waiter (Japanese Speaking)

Princess Cruises

New York, NY • On-site

Temporary

Re-posted 7 days ago

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

Waiter (Japanese Speaking)
Department: Restaurant
Employment Type: Fixed Term Contract
Location: GLOBAL
Description
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.
As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
Key Responsibilities
  • Provides a positive dining experience to every guest by always applying the brand and Service Excellence standards.
  • Creates a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
  • Consistently provides helpful explanations and suggestions on the menu and offers assistance with wine pairings.
  • Always delivers food and beverages as requested, promptly, in the correct service order, follows up to ensure each guest's needs have been met and suggests solutions to any issues.
  • Maximizes wine and beverage sales by invitingly offering suitable choices.
  • Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
  • Nurtures a lasting connection with every passenger by always showing genuine interest during service and remaining fully engaged throughout the voyage.
  • Encourages and supports the growth, engagement, and development of the Junior Waiter by providing targeted coaching and training in all aspects of the role.

Skills, Knowledge & Expertise
  • Graduate of a recognized Catering / Hotel Management School (Preferred).
  • Two to five years of restaurant service experience on a cruise ship or in alternative at least 5 years of fine dining service from premium restaurants and/or luxury hotels (5 stars).
  • Able to adequately explain pricing, food, wine, and cocktail menus to the guests
  • Knowledge of fine dining operations and excellent restaurant service.
  • Strong communicator with personable social skills to actively interact with a variety of guest demographics.
  • Necessary computer skills and knowledge of P.O.S. systems.
  • Command of the English and Japanese language, both verbal and written.

Additional Information
This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements.
Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:
• A competitive salary package.
• Your own comfortable double cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that's passionate about delivering unforgettable experiences-both for our guests and for one another.

What Princess Cruises employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply