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Janel Group Jobs (NOW HIRING)

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Janel Group information

What is the Janel Group?

Janel Group is a global logistics and freight forwarding company that provides services such as customs brokerage, supply chain management, and international shipping. They help businesses manage the movement of goods across borders, ensuring compliance with regulations and optimizing transportation routes. Janel Group works with a wide range of industries to streamline their logistics processes and improve efficiency. Their expertise covers air, ocean, and ground freight, as well as warehousing and distribution solutions.

What opportunities for career advancement are available at Janel Group, and how does the company support professional growth?

At Janel Group, employees have access to various career advancement opportunities within logistics, freight forwarding, and supply chain management. The company encourages growth through internal promotions, mentorship programs, and ongoing training sessions focused on industry best practices and regulatory changes. Team members are supported in pursuing certifications such as the Customs Broker License or other logistics-related credentials. Additionally, collaboration across departments is common, providing employees with exposure to different facets of the business and opportunities to expand their skill sets.

What are the key skills and qualifications needed to thrive as a freight forwarder at Janel Group, and why are they important?

To thrive as a Freight Forwarder, you need knowledge of logistics, import/export regulations, and supply chain management, typically supported by relevant experience or a degree in logistics or international business. Familiarity with freight management software, customs documentation systems, and tracking tools is essential. Strong organizational skills, attention to detail, and effective communication help manage complex shipments and coordinate with clients and carriers. These competencies ensure smooth, compliant, and efficient movement of goods, which is critical for customer satisfaction and business success.

What is the difference between Janel Group vs HVAC Technician?

AspectJanel GroupHVAC Technician
Required CredentialsTypically requires HVAC certification, technical training, and sometimes a licenseRequires HVAC certification, technical training, and licensing in many regions
Work EnvironmentCommercial and residential construction sites, maintenance facilitiesInstallation, repair, and maintenance of HVAC systems in various settings
Employer & Industry UsageConstruction, facilities management, HVAC service companiesHVAC service companies, construction firms, maintenance departments

Both Janel Group and HVAC Technicians require similar certifications and work in related environments. While Janel Group may focus on specific projects or services, HVAC Technicians generally perform hands-on installation and repair of heating, ventilation, and air conditioning systems across various industries.

More about Janel Group jobs
What cities are hiring for Janel Group jobs? Cities with the most Janel Group job openings:
What states have the most Janel Group jobs? States with the most job openings for Janel Group jobs include:
Infographic showing various Janel Group job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Credit & Collections Specialist

Janel Group LLC

Houston, TX • On-site

$55K - $65K/yr

Full-time

Re-posted 26 days ago


Job description

Credit & Collections Specialist
Reports to: Accounts Receivable (AR) Manager
Department: Finance / Accounting
Position Summary
The Credit & Collections Specialist manages customer credit exposure and ensures timely collection of receivables, with a strong focus on duty collections related to customs entries and international freight. The role requires effective phone communication, professional email follow-ups, and the ability to resolve billing issues in a fast-paced logistics environment.
Key Responsibilities
Credit & Risk Management
  • Review customer credit applications and trade references.
  • Recommend credit limits and terms per company policy.
  • Monitor credit exposure, especially high-duty accounts.

Collections
  • Conduct daily phone and email outreach for past-due invoices, duty charges, and outstanding balances.
  • Prioritize duty collections to ensure timely recovery of customs-related charges.
  • Document all collection activity and coordinate with the AR Manager on delinquent accounts.
  • Work with customs brokerage to verify duty amounts and billing accuracy.
  • Ensure customers understand duty obligations and follow up on unpaid duty invoices.
  • Collaborate with internal teams to resolve billing discrepancies and provide required documentation.
  • Prepare weekly aging reports and duty-specific summaries.
  • Ensure compliance with credit policies, SOX controls, and industry regulations.

Required Skills & Qualifications
  • 2-4 years of credit, collections, or AR experience; logistics or customs brokerage preferred.
  • Strong phone communication and negotiation skills.
  • Excellent written communication for email follow-ups.
  • Experience with duty collections or customs billing preferred.
  • Proficiency with ERP/AR systems (e.g., NetSuite, CargoWise).
  • Strong organizational skills and ability to manage a high-volume account portfolio.

Preferred Qualifications
  • High-volume B2B collections experience.
  • Knowledge of customs entry processes and duty billing.
  • Familiarity with credit tools such as Dun & Bradstreet.
  • Strengths in communication, customer service, problem solving, and time management.