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Itsm Analyst Jobs in Oregon (NOW HIRING)

RecruitTalent LLC.

ServiceNow Architect

Redmond, OR · On-site

$70 - $80/hr

Lead the implementation project of ServiceNow ITSM, ITOM, and ITAM processes, including analysis, design, development, testing, and deployment. * Responsible for overseeing the technical vision and ...

Legacy Health

Apps Systems Analyst II

Portland, OR · On-site

$43.11/hr

Can you analyze, build, test, support, and maintain systems that benefit our hospital system and ... Documents in the ITSM system to define standards. * Thoroughly and diligently follows change ...

HealthEdge

This hybrid role sits at the intersection of data platform engineering and ITSM-aligned Problem ... Author Problem Record summaries, trend analyses and executive briefings that are concise, evidence ...

NTT DATA Services

Sr. Project Manager

Salem, OR · On-site +1

$41K - $89K/yr

... Analyze business and operational processes to identify opportunities for service optimization, standardization, automation, and continual improvement. • Support ITSM platform implementations and ...

New

NTT DATA Services

Sr. Project Manager

Salem, OR · On-site +1

$41K - $89K/yr

Analyze business and operational processes to identify opportunities for service optimization, standardization, automation, and continual improvement. Support ITSM platform implementations and ...

New

NTT DATA Services

Sr. Project Manager

Salem, OR · On-site

$41K - $89K/yr

... Analyze business and operational processes to identify opportunities for service optimization, standardization, automation, and continual improvement. • Support ITSM platform implementations and ...

New

Montefiore

ServiceNow CMBD Analyst

Odell, OR

... and ITSM teams to improve CMDB governance and operational alignment * Support governance ... Strong analytical, troubleshooting, communication, and stakeholder management skills * Ability to ...

RecruitTalent LLC.

Tester (ServiceNow)

Redmond, OR · On-site

$50 - $60/hr

Collaborate with developers, business analysts, and stakeholders to understand requirements and ... Hands-on experience with the ServiceNow platform (e.g., ITSM, HRSD, or other modules)

TMS LLC

ServiceNow UI Builder Developer | Remote | USC

OR · On-site +1

$50.75 - $69.50/hr

ServiceNow ITSM Role Summary We are seeking an experienced ServiceNow UI Builder Developer with ... Collaborate with architects, business analysts, and stakeholders to deliver scalable solutions.

New

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All JobsItsm Analyst JobsItsm Analyst Jobs in Oregon

Itsm Analyst information

See Oregon salary details

$51.8K

$93.6K

$130.6K

How much do itsm analyst jobs pay per year?

As of Jul 31, 2026, the average yearly pay for itsm analyst in Oregon is $93,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $105,200.00 per year, depending on experience, location, and employer.

What is an ITSM Analyst job?

An ITSM (IT Service Management) Analyst is responsible for managing and improving IT service delivery within an organization. They ensure that IT processes align with business needs, monitor IT service performance, and support incident, problem, and change management. ITSM Analysts often work with ITIL frameworks to enhance service efficiency and user satisfaction. They also collaborate with teams to investigate issues, implement best practices, and optimize IT workflows.

What are the key skills and qualifications needed to thrive in the Itsm Analyst position, and why are they important?

To thrive as an ITSM Analyst, you need a strong understanding of IT Service Management frameworks such as ITIL, analytical thinking, and problem-solving skills, typically supported by a relevant degree or professional certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management, as well as an ITIL Foundation certification, is often required. Excellent communication, stakeholder management, and organizational skills help you collaborate across technical and business teams. These skills and qualifications enable you to efficiently manage IT service processes, ensure compliance with best practices, and deliver continual improvements in service delivery.

What are some typical challenges an ITSM Analyst faces in their day-to-day work?

ITSM Analysts often face challenges such as aligning service management processes with evolving business needs, resolving complex incident and problem tickets, and ensuring consistent adherence to ITIL or other best-practice frameworks. They must also balance multiple stakeholder expectations while working within tight deadlines to maintain or improve service quality. Additionally, adapting to new technological tools and ongoing process changes can be demanding. However, these challenges make the role dynamic and provide excellent opportunities for professional growth and developing valuable expertise in IT operations and service improvement.

What are the most commonly searched types of Itsm Analyst jobs in Oregon? The most popular types of Itsm Analyst jobs in Oregon are:
What are popular job titles related to Itsm Analyst jobs in Oregon? For Itsm Analyst jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Itsm Analyst jobs in Oregon look for? The top searched job categories for Itsm Analyst jobs in Oregon are:
What cities in Oregon are hiring for Itsm Analyst jobs? Cities in Oregon with the most Itsm Analyst job openings:
Itsm Analyst jobs near you
Infographic showing various Itsm Analyst job openings in Oregon as of July 2026, with employment types broken down into 91% Full Time, 5% Part Time, 1% Temporary, and 3% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $93,642 per year, or $45 per hour.

Sr. Business Systems Analyst

Avani Technology Solutions, Inc.

Portland, OR • On-site

Contractor

Re-posted 10 days ago

Job description

  • Passion for connecting infrastructure services and mission to the core Global Technology strategy
  • Highly skilled in both verbal and visual high-profile communication
  • Comfortable working in a very fast-paced, results-oriented environment, while maintaining a positive attitude with team members.
  • Ability to build connections, influence, and alignment with your partners
  • Must be technically inclined and able to understand complex technical solutions and have experience documenting the outcome of those solutions.
  • Demonstrated ability for problem solving and thinking outside the box
  • Experience working on large projects involving many cross functional teams; able to navigate complex team matrices.
  • Experience with Agile (specifically SCRUM methodology).
  • Experience/familiarity in development on a cloud platform technology bringing the freedom of development, guidance of best practices and constraints of the platform together to produce products and services in support of organizational operations.
  • Bachelor's or Master's degree in technology, Marketing, Business, or a related field; 2 years additional relevant professional experience in lieu of a degree.
  • 5+ years professional experience with at least 3 years in business systems analysis.
  • Strong influencing skills and ability to interact at all levels.
  • Experience with analyzing, designing, refining, and implementing Service Now or a similar ITSM tool.
  • Experience with tool integrations whether via APIs or through middleware.
  • Knowledge of ITIL standard practices and ITSM concepts.

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