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Application Technical Analyst Jobs in Oregon (NOW HIRING)

Sonsoft Inc

AVANTE APPLICATION SUPPORT ANALYST

OR · On-site +1

You contribute to a business and technical blueprint and customize the respective Software Package ... Application Support Analyst, senior consultant. Additional Information ** U.S. Citizens and those ...

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Application Technical Analyst information

What is an application technical analyst?

An Application Technical Analyst is a professional responsible for maintaining, supporting, and optimizing software applications within an organization. They analyze technical issues, coordinate with users and developers, and ensure applications run smoothly and efficiently. Their role often includes troubleshooting, performing upgrades, and implementing new features or updates in collaboration with IT teams. Application Technical Analysts play a crucial part in bridging the gap between end-users and technical teams, ensuring that business applications meet operational needs.

What are the key skills and qualifications needed to thrive as an application technical analyst?

To thrive as an Application Technical Analyst, you need a strong understanding of software applications, troubleshooting, and systems analysis, often backed by a degree in computer science or a related field. Experience with database management systems, ticketing platforms (like ServiceNow or JIRA), and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals is valuable. Analytical thinking, effective communication, and problem-solving abilities help you excel in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for ensuring optimal application performance, timely issue resolution, and alignment with business needs.

How does an application technical analyst typically collaborate with other departments to resolve software issues?

As an Application Technical Analyst, you will regularly work alongside teams such as software development, quality assurance, and business operations. When troubleshooting application issues, you’ll often act as a liaison—gathering detailed information from end-users, communicating with developers to identify root causes, and coordinating with IT support to implement solutions. This cross-departmental collaboration is key to ensuring that application problems are resolved swiftly and that system improvements align with business needs. Strong communication and teamwork skills are essential for success in this aspect of the role.

What is the difference between Application Technical Analyst vs Application Support Specialist?

AspectApplication Technical AnalystApplication Support Specialist
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or vendor-specific certificationsSimilar credentials; often includes certifications in specific applications or platforms
Work EnvironmentAnalyzing technical issues, implementing solutions, working closely with development teamsProviding user support, troubleshooting, and resolving application issues for end-users
Employer & Industry UsageUsed in IT departments across various industries, especially in finance, healthcare, and techCommon in customer service, IT support, and enterprise application teams

The Application Technical Analyst focuses on technical analysis, system integration, and implementing solutions, while the Application Support Specialist primarily handles end-user support and troubleshooting. Both roles require similar credentials and are vital in IT environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Application Technical Analyst jobs in Oregon?

For Application Technical Analyst jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Application Technical Analyst jobs in Oregon look for?

The top searched job categories for Application Technical Analyst jobs in Oregon are:

What cities in Oregon are hiring for Application Technical Analyst jobs?

Cities in Oregon with the most Application Technical Analyst job openings:

Application Technical Analyst jobs near you

Technical Analyst - Workday

Portland, OR • On-site

BizTek People, Inc. | APA International Placement Consultants
Recruiting and Staffing Services • 51 - 200 employees
Learn more about BizTek People, Inc. | APA International Placement Consultantsexternal

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Re-posted 8 days ago

Job description


Title: Technical Analyst - Workday
Duration: 6 Months
Location: Portland, OR - Hybrid (Mon, Wed & Thur)
Job Description
Provides support to operational employees in optimizing technology, systems and business processes. Key Job Information Professional Requires specialized depth and/or breadth of expertise Interprets internal or external business issues and recommends best practices Solves complex problems; takes a broad perspective to identify innovative solutions Works independently, with guidance in only the most complex situations
Key Responsibilities: Troubleshooting Responds and triages issues from end users on Workday issues. Looks for trends and proactively resolves systemic issues. Researches and investigates root- cause issues and leads cross-functional efforts to resolve. Implements system changes in accordance to the governance process. Negotiates deadlines between IT, external vendors and end users.
Monitoring: Proactively monitors systems and identifies potential gaps or issues. Resolves or mitigates issues to ensure operating systems meet business requirements. Coordinates integration implications with affected areas of the business and proactively implements process improvements
Upgrades and Testing: Analyzes anticipated system upgrades or changes from a cross-functional perspective and proactively identifies and drives the mitigation of potential issues. Recommends and implements new functionality providing operational improvements and efficiencies.
Reports: Designs and builds complex reports, dashboards and analytics. Recommends and operationalizes creative ways to provide data to end users to support business process and system improvements. Consultation Serves as a subject matter expert and a strong consultative partner to end users, various centers of excellence and others. Identifies, proposes and initiates significant improvements and measurable business benefits by seeking to understand and fully address client needs and leading significant programs of improvement; enhances existing approaches to process improvement and/or develops new approaches. Enhances the capabilities and effectiveness of client personnel, by ensuring proposed solutions are properly understood and appropriately exploited.
Requirements
Requirements
  • Bachelor's degree in computerscience, engineering or related field or equivalent experience.
  • Experience Typically 3-5years of experience either in using Workday.
  • Competencies (Knowledge,Skills, Abilities) Functional Competencies Knowledge of systems used indepartment.
  • Knowledge of business-unitoperating processes.
  • Knowledge of configuratingsystems or application system development, relational databases and codingprinciples.
  • Intermediate skills incustomer focus Intermediate skills in enterprise/business awarenessAdvanced skills in analysis and problem solving

General Competencies
  • Advanced skills in businessprocess relationships.
  • Advanced skills inorganization and prioritization Intermediate skills in project management
  • Physical and CognitiveDemands Cognitive Level Substantial: Consistent use of logic or scientificthinking to define problems, collect information, establish facts and drawvalid conclusions.
  • Cognitive Ability to adhereto set response times, deadlines and time-sensitive tasks
  • Ability to follow accuracystandards
  • Ability to follow through ondecision-making tasks
  • Ability to interacteffectively and collaboratively within a team environment
  • Ability to communicate andproblem solve when under stress
  • Ability to respond and adaptto frequent change
  • Ability to accept anddemonstrate self-awareness when provided constructive feedback
  • Ability to discern feedbackand acknowledge ownership of areas of improvement
  • Ability to avoid futuremistakes by applying reasonable skills to new but similar work situationsor tasks
  • Ability to successfullycollaborate with peers, managers and others within the organization
  • Demonstrates sound memory
  • Ability to process newinformation to be applied consistently to work tasks Schedule/Attendance
  • Ability to work long hours
  • Ability to work a variableschedule
  • Ability to report to work andperform work during periods of severe inclement weather
  • Ability to consistently meetattendance standards for regular, reliable, predictable, full-timeattendance
  • Ability to work on-callschedule in special circumstances.

Physical Capabilities
  • Driving/travel/commute: Dailywithin service territory - Occasionally (one to two times a month or less)
  • Computer use (use computerregularly for entire work shift)
  • Lifting/pushing/pulling: Upto 50 lbs.
  • Carrying: Up to 10 lbs.
  • Carrying: More than 50 lbs.
  • Unstable surfaces requiringbalance (i.e., moving equipment, boats) (check all that apply):
  • Elevated areas (i.e.,catwalks, roofs and high buildings)
  • Confined spaces
  • Walking distances andsurfaces (long distances and over rough, uneven or rocky surfaces

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