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Itsm Analyst Salary Jobs (NOW HIRING)

The role helps ensure ITSM tools, workflows, and data are effective, accurate, and aligned with ... Salary: $67,500-$90,000 The physical demands described are representative of those that must be met ...

The role helps ensure ITSM tools, workflows, and data are effective, accurate, and aligned with ... Salary: $67,500-$90,000 The physical demands described are representative of those that must be met ...

Contributes to the planning, design, and implementation of ITIL ITSM Event processes Participates ... There are a host of factors that can influence final salary including, but not limited to ...

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Itsm Analyst Salary information

See salary details

$49K

$88.6K

$123.5K

How much do itsm analyst salary jobs pay per year?

As of Sep 3, 2026, the average yearly pay for itsm analyst salary in the United States is $88,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is the difference between Itsm Analyst Salary vs Service Desk Analyst Salary?

AspectItsm Analyst SalaryService Desk Analyst Salary
Average Salary$65,000 - $85,000$45,000 - $60,000
Required CertificationsITIL, CompTIA, HDI certificationsITIL, CompTIA certifications often preferred
Work EnvironmentIT service management teams, enterprise environments
Industry UsageIT service providers, large corporations

While both roles involve IT support, an Itsm Analyst typically has higher responsibilities in managing IT service processes and requires certifications like ITIL. Service Desk Analysts focus on frontline support. Salary differences reflect these roles' scope and expertise.

How much does an ITSM analyst earn?

An ITSM analyst's salary typically ranges from $60,000 to $90,000 annually, depending on experience, location, and certifications such as ITIL. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries.

What degree do you need to be an ITSM analyst?

An ITSM analyst typically holds at least a bachelor's degree in information technology, computer science, or a related field. Relevant certifications such as ITIL can also enhance qualifications and job prospects in this role.
More about Itsm Analyst Salary jobs

What cities are hiring for Itsm Analyst Salary jobs?

Cities with the most Itsm Analyst Salary job openings:

What states have the most Itsm Analyst Salary jobs?

States with the most job openings for Itsm Analyst Salary jobs include:

What job categories do people searching Itsm Analyst Salary jobs look for?

The top searched job categories for Itsm Analyst Salary jobs are:

Infographic showing various Itsm Analyst Salary job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $88,569 per year, or $42.6 per hour.

ServiceNow ITSM & ITAM Platform Engineering

Tata Consultancy Service Limited

Phoenix, AZ • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

Role - ServiceNow ITSM & ITAM Platform Engineering
Experience Required -8+ Years
We are seeing an experienced ServiceNow developer on the ITSM & ITAM Platform Engineering team. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business process automation, and delivering seamless ITSM solutions to improve efficiency across various business functions.
Must Have Technical/Functional Skills
• 3+ years of ServiceNow platform development experience
• In-depth knowledge of ServiceNow modules including ITSM, ITOM, and SecOps
• Strong proficiency in JavaScript, ServiceNow configurations (business rules, UI polices, client scripts, ACLs), Flow Designer, application development
• Experience with integrations and API development (REST, JSON)
• BS or MS Degree in Computer Science, Computer Engineering, or other related fields.
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Conceptual architecture knowledge
• Machine Learning or Generative AI knowledge is Preferred.
Roles & Responsibilities
• Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
• Provides estimates for design, build, test, and implementation phases.
• Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team.
• Assists with updates to program specification/implementation documentation.
• Provides consultation to product owners with recommendations to drive their requirements to success.
• Participate as part of a scrum team applying agile principles and tools including Jira.
Generic Managerial Skills, If any
• In-depth knowledge of ServiceNow modules including ITSM, ITOM, and SecOps
• Strong proficiency in JavaScript, ServiceNow configurations (business rules, UI polices, client scripts, ACLs), Flow Designer, application development
• Experience with integrations and API development (REST, JSON)
• BS or MS Degree in Computer Science, Computer Engineering, or other related fields.
• ServiceNow Certified System Administrator (CSA)
Base Salary Range : $90,000 to $120,000 Per Annum
TCS Employee Benefits Summary:
Dis cretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.